2014 MAZDA CX-5 Complaints

ON 3/31/2014 I TEST DROVE A 2014 MAZDA CX5 AT A NEARBY DEALER. WHEN COMING UP AN ONRAMP TO A 4 LANE DIVIDED HIGHWAY THE CAR LOST ALL POWER. ROADS WERE DRY WITH GOOD VISIBILITY. THE ENGINE WAS RUNNING BUT NO POWER WAS TRANSFERRED TO THE WHEELS. PRESSING THE ACCELERATOR HAD NO EFFECT. I WAS ATTEMPTING TO MOVE OUT OF TRAFFIC AS I WAS ALMOST STOPPED WHEN THE POWER RETURNED. THIS WAS NOT A HESITATION IT WAS A TOTAL LOSS OF POWER AND HAD I BEEN IN NOSE TO TAIL CITY DRIVING I WOULD HAVE CAUSED AN ACCIDENT. BELIEVING THAT THIS WAS A DEFECT IN THIS PARTICULAR CAR I BOUGHT A DIFFERENT CX5. THE CAR PERFORMED FLAWLESSLY FOR ABOUT 60 MILES, BUT TWO DAYS LATER I HAD AN INCIDENT JUST LIKE THE ONE DESCRIBED PREVIOUSLY, THIS TIME ON A US HIGHWAY WHERE I DID HAVE TO MOVE ONTO THE SHOULDER AND STOP. CONDITIONS AGAIN WERE AS DESCRIBED ABOVE. THIS TIME THE INCIDENT WAS MORE EXTENDED WITH TWO MORE LESS SEVERE INCIDENTS BEFORE I ARRIVED HOME. I CONTACTED THE DEALER AND ASKED THEM TO COME TO PICK UP THE CAR AS I DID NOT FEEL SAFE DRIVING IT. THEY WERE NOT ABLE TO REPLICATE THE PROBLEM AND ANALYSIS SHOWED NO REMARKABLE CODES. I FINALLY DISSOLVED THE DEAL FEELING THAT I COULD NEVER FEEL SAFE AND SECURE IN THIS VEHICLE. THE FACT THAT IT OCCURRED IN TWO DIFFERENT VEHICLES WAS TOO MUCH FOR ME TO TRUST THIS MODEL. I PURCHASED A DIFFERENT BRAND. IF THIS IS IN FACT IS A TRANSMISSION FAILURE IT IS SURE TO CAUSE AN ACCIDENT IN THE FUTURE. *TR

WIPERS FREEZE IN RESTING PLACE DURING INTERMITTENT USE IN FREEZING WEATHER. THE DEFROSTER MELTS SNOW ON WINDSHIELD, BUT DOES NOT ADEQUATELY WARM THE WIPER RESTING PLACE. THE RESULT IS THAT, WHEN USED, THE WIPERS GET WET AND WHEN THEY RETURN TO THEIR RESTING POSITION THEY FREEZE TO THE WINDSHIELD. DRIVER MUST STOP AND EXIT VEHICLE TO FREE WIPERS TO GET THEM TO WORK. THE PROBLEM HAPPENS WITH VEHICLE AT NORMAL OPERATING TEMPERATURE WITH DEFROSTER AT MAXIMUM TEMPERATURE AND FAN SETTING. THIS IS A SAFETY HAZARD BECAUSE OF REDUCED VISIBILITY, AND THE HAZARDS ASSOCIATED WITH ROADSIDE STOPS DURING WINTER DRIVING CONDITIONS. *TR

I DON'T RECALL THE EXACT DATE, BUT IT WAS DURING THE WINTER OF 2013/2014 (I THINK IT WAS THE 1/30/14 SNOW STORM). THE SNOW WAS COMING DOWN HEAVY AND WET AND MY DEFROSTER AND WIPERS COULD NOT KEEP THE WINDOW CLEAR OF ICE BUILD UP AS I WAS DRIVING TO WORK. THE ICE BUILD UP STARTED IN THE LOWER LEFT CORNER AND QUICKLY BUILT ITS WAY UPWARDS WHERE IT WAS COVERING THE WINDOW IN MY LINE OF SITE. AS IT BUILT UP HIGHER, I STRUGGLED TO SEE CLEARLY OUT OF THE WINDOW. MY SPEED DRIVING TO WORK THIS DAY PROBABLY RANGED FROM 30 TO 35 THAT DAY. I HAVE NEVER EXPERIENCED THIS WITH ANY OTHER CAR AND HOPED THIS WAS A ONE TIME DEAL. I LIVE IN A SNOWY STATE AND NEED TO DEFROSTERS AND WIPERS TO WORK. I LEARNED OF THIS WEBSITE TODAY AND SAW ANOTHER PERSON HAD THE SAME ISSUE SO I AM INCLINED TO THINK THIS IS A PROBLEM WITH THE CAR. *TR

ON MULTIPLE OCCASIONS OVER THE WINTER, WHEN TEMPERATURES WERE BELOW FREEZING AND SNOW WAS PRESENT ON THE CAR AND IT WAS SNOWING, IT WAS IMPOSSIBLE TO CLEAR THE FRONT WINDSHIELD OF ALL PRECIPITATION AND THE FRONT WINDSHIELD WOULD ICE OVER AS THE WINDSHIELD WIPERS WORKED. SNOW WOULD ACCUMULATE IN THE AREA BELOW THE WINDSHIELD/AT THE TOP EDGE OF THE FRONT HOOD. THE DEFROSTERS ARE SET DOWN BELOW THE BOTTOM OF THE WINDSHIELD AND SEEMED TO CONTRIBUTE TO THE ICING PROBLEM. I HAD TO PULL OVER MULTIPLE TIMES IN SHORT DISTANCES TO CLEAR MY WINDSHIELD, BUT IN CERTAIN COLD CONDITIONS THE ICE WOULD BE INCREDIBLY DIFFICULT TO REMOVE AS THE WIPERS WERE ADDING MOISTURE AND THICKENING THE FILM OF ICE; THIS CONDITION MAKES FOR INCREDIBLY DIFFICULT AND DANGEROUS WINTER DRIVING. *TR

SINCE MY CAR WAS NEW, I HAVE HAD A RECURRING PROBLEM WITH THE PASSENGER AIRBAG SENSOR INDICATING THAT THE PASSENGER SEAT IS NOT OCCUPIED WHEN IN FACT THERE IS AN ADULT PASSENGER IN THE SEAT. SINCE THE PROBLEM IS SPORADIC AND I HAVEN'T BEEN ABLE TO RECREATE IT FOR THE MAZDA MECHANIC, MAZDA SAYS NOTHING IS WRONG, BUT THERE IS CLEARLY A PROBLEM THAT IS POTENTIALLY SERIOUS. MOST RECENTLY I HAVE NOTICED THAT THE PROBLEM OCCURS SHORTLY AFTER STARTING THE ENGINE, AFTER THE AIRBAG SYSTEM HAS GONE THROUGH ITS INITIAL CHECK AND THE LIGHT HAS GONE OUT. IT MAY THEN COME BACK ON AND WILL REMAIN ON FOR THE DURATION OF THE TRIP WITH A PASSENGER SEATED THE ENTIRE TIME. I SAW THE RECALL TODAY OF NISSANS FOR WHAT SOUNDS LIKE A VERY SIMILAR, IF NOT IDENTICAL, PROBLEM. I AM EXTREMELY CONCERNED THAT IN THE EVENT OF AN ACCIDENT, MY PASSENGER WOULD NOT HAVE AIRBAG PROTECTION. *TR

WHILE SITTING IN MY CX5 EATING MY LUNCH I NOTICED THAT THERE WAS A VERTICAL CRACK IN THE WINDSHIELD. I GOT OUT OF THE CAR TO INSPECT FOR AN IMPACT POINT BUT COULD FIND NONE. I WAS BEWILDERED BECAUSE THE CRACK JUST SEEMED TO APPEAR OUT OF NOWHERE AND FOR NO CAUSE. THE CRACK IS ABOUT 18 INCHES LONG AND IS ALMOST DEAD CENTER OF THE WINDSHIELD LEFT-TO-RIGHT AND STARTS FROM THE VERY BOTTOM OF THE WINDSHIELD AND RUNS UPWARD AND THEN CURVES AT ABOUT 90 DEGREES. SEVERAL DAYS LATER THE CRACK LENGTHENED HORIZONTALLY AND IS NOW ALSO ABOUT 6 INCHES IN WIDTH AS WELL. UPON GOOGLING CRACKED WINDSHIELDS ON THE CX5, I FOUND PLENTIFUL OTHER DOCUMENTATIONS OF THIS PROBLEM. IT IS OBVIOUSLY A KNOWN ISSUE WITH THE FRAME OF THE VEHICLE CAUSING STRESS ON THE WINDSHIELD AND I AM WONDERING IF MAZDA WILL RECALL THE VEHICLE AND MAKE A REPAIR. *TR

I HAD DRIVEN MY 2014 CX-5 ALL DAY AND HAD PARKED IT IN THE GARAGE FOR AN HOUR. I LEFT AGAIN AND NOTICED A LONG CRACK IN MY WINDSHIELD THAT WASN'T THERE AN HOUR BEFORE. THERE WAS A VERY TINY IMPACT POINT, WHICH UNDER ANY OTHER CIRCUMSTANCES WOULD NOT HAVE CRACKED THE WINDSHIELD APPROX.15 INCHES. IT SEEMS LIKE THIS WINDSHIELD IS A VERY CHEAP, LOW QUALITY PRODUCT. I HAVE HAD OTHER ROCKS HIT MY OTHER CARS' WINDSHIELDS AND HAD A VERY LARGE IMPACT POINT. NO OTHER TIME HAS ANY OTHER WINDSHIELD ON MY OTHER CARS CRACKED TO THIS EXTENT. I TOOK IT TO MY MAZDA DEALER AND THE SERVICE GUY ADMITTED IT WAS A VERY SMALL IMPACT POINT, BARELY SEEN AT A GLANCE. THEY REFUSED TO REPLACE THE GLASS BECAUSE IT WAS AN IMPACT. *TR

CRACK APPEARED IN THE WINDSHIELD WHILE PARKED OVERNIGHT. CRACK STARTS HALFWAY UP, AT THE DRIVER SIDE EDGE OF THE WINDSHIELD AND EXTENDS APPROXIMATELY 16 INCHES TOWARDS THE MIDDLE OF THE WINDSHIELD. WHEN THE WINDSHIELD WAS REPLACED, THE INSTALLER DID NOT FIND ANY EVIDENCE THAT THE WINDSHIELD HAD BEEN STRUCK BY ANYTHING. *TR

STRESS CRACK APPEARED FROM EXACT MIDDLE OF TOP OF WINDSHIELD AND SPREAD DOWN DURING THE DRIVE. SEARCH ON THE INTERNET REVEALS OTHER MAZDA CX-5 OWNERS REPORTING SAME ISSUE (ESPECIALLY LIKE OURS THOSE WITH RAIN SENSORS AND SMART BRAKING SENSORS WHICH IS THE AREA OF THE WINDSHIELD THE CRACK STARTED FROM FOR US). INTERNET SEARCH ALSO FINDS THAT WINDSHIELDS HAVE BEEN BACK LOGGED AND PEOPLE HAVE HAD TO WAIT FOR REPLACEMENTS. *TR

I WAS DRIVING AT APPROXIMATELY 20 MPH. I GENTLY REDUCED SPEED TO MAKE A TURN AND WHEN TRIED TO ACCELERATE AGAIN, MY NEW CAR DID NOT ACCELERATED. I HAD TO FULLY STOP HAVING CARS BEHIND IN A MAYOR ROAD. AFTER FEW SECONDS IT DID ACCELERATE BUT DID NOT PASS THE 10 MPH. THE DEFECT WAS ONLY SEEN THAT DAY AND FORTUNATELY I COULD GET HOME AT 10 MPH. THE CAR WAS TURNED ON THE NEXT DAY AND WAS WORKING PROPERLY. IT WAS TAKEN TO THE DEALER AND WAS FOUND NOTHING. *TR