2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - WESTFIELD, NJ

    DEC 9, 2017 - TODAY WAS FIRST DAY OF SNOW AND FIRST DAY IN MY >2 YEARS OF DRIVING CX-5 THAT I EXPERIENCED LOSS IN BRAKING, WHICH SCARED THE HELL OUT OF ME. IT HAPPENED THRICE WITHIN SPAN OF 20 MINUTES. EACH TIME I STARTED THE CAR AND TRIED TO BRAKE FOR THE 1ST TIME, IT WOULDN'T STOP AND ROLLED OVER FOR ATLEAST 3-5 FEET EVEN WHEN I HAD THE BRAKES PRESSED TO THE FLOOR. THANKFULLY IT WAS ON INTERNAL ROADS AND I WAS AT 15 MPH ANTICIPATING STOP SIGNS AT INTERSECTIONS. IT HASN'T HAPPENED TO ME BEFORE DURING LAST YEAR WINTER SEASON, SO NOT SURE WHAT IS CAUSING IT.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CARY, NC

    DAYTIME RUNNING LIGHT FLICKER ON AND OFF..... NOT ALL THE TIME. I HAVE THE PART

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - ARMONK, NY

    REAR BRAKE PADS AND ROTORS SHOW SEVERE WEAR AT 14K MILES. ROTORS HAVE VISIBLE WEAR MARKS AND CORROSION. BRAKING FUNCTION IMPAIRED AND PEDAL MUST BE DEEPLY PRESSED TO ACHIEVE DECELERATION. DEALER SAID THIS IS NORMAL WEAR AND TEAR AND REPLACED PADS. HOWEVER EVEN WITH NEW PADS, BRAKING IS STILL MUSHY. 2015 AND 2014 MODEL YEARS HAD SIMILAR PROBLEM / TSB. APPEARS THAT MANUFACTURING DEFECT CONTINUED INTO 2016 MODEL YEAR.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - BUHL, ID

    CAR HAS 6379 MILES. BRAKES GRABBING AND CAR JERKS AT TIMES WHEN PEDDLE APPLIED. CAR HAS 20% BRAKE PAD LR 20% RR 50%RF 50% LF. TOOK INTO MAZDA DEALER AND THE SOLUTION WAS TO REPLACE PADS. WITH 6379 MILES DRIVEN MOSTLY ON HIGHWAY IS THIS A FAULTY PAD PRODUCT? HAPPENS AT LOW SPEEDS WHEN STOPPING. STARTED 06/17 AND STILL HAPPENING.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - IRVINE, CA

    ON 07/28/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH WHILE DRIVING ALSO THE PASSENGER SIDE WAS OCCUPIED. LASTED UNTIL VEHICLE WAS TURNED OFF. MAZDA DEALER FOUND CODE B00A0 FOR PASSENGER OCCUPANT DETECTION SYSTEM. THEY RESET THE CODE AND TESTED AIR BAG SYSTEM, THEY STATED THAT ALL SYSTEMS PASS TEST. ON 10/16/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH AND THE WARNING BEEPING START UP WHILE DRIVING ALSO THE PASSENGER SIDE WAS NOT OCCUPIED. I CONSIDERED THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE REPORTED. I RECORDED VIDEOS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - OLYMPIA, WA

    TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 25 MPH, THE EMERGENCY INDICATOR ILLUMINATED AND BEEPED. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND OBSERVED SMOKE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MAZDA OF OLYMPIA, 2201 CARRIAGE ST SW, OLYMPIA, WA 98502) WHERE IT WAS DIAGNOSED THAT THE CALIPER NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - NATIONAL CITY, CA

    THERE IS A RUBBING/GRINDING/VIBRATION FEEL ON THE PEDALS AND STEERING WHEEL, INCLUDING THE ENTIRE BODY VIBRATION THAT CAN BE ALSO SEEN IN THE SIDE MIRRORS. THESE PROBLEM ARE MORE NOTICEABLE AT HIGH SPEED. I SUSPECT EITHER THE TIRE, BRAKE, ROTORS, ALIGNMENT, SUSPENSION OR TRANSMISSION PROBLEMS. I HAVE BROUGHT MY CAR 6 TIMES TO THREE DIFFERENT DEALERSHIP ALREADY WITH THE GUIDANCE FROM MAZDA CORPORATE COSTUMER SERVICE BUT THEY ARE DENYING MY CX-5 ISSUES. THIS IS PRETTY SCARY TO DRIVE, I ALWAYS FEEL THAT SOMETHING BAD GONNA HAPPEN ON MY CAR IN THE FREEWAY BECAUSE OF ROUGH AND BUMPY RIDE. THIS HAPPENED SINCE THE DAY I BOUGHT THIS. I AM VERY DISAPPOINTED WITH THIS CAR FOR 32K $. ALL MAZDA DEALERSHIP ARE NOT COOPERATING. VERY BAD EXPERIENCE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - BURLINGTON, NJ

    LED DAYTIME RUNNING LIGHTS BURN OUT AND MAZDA CHARGES $1,200 EACH TIME FOR AN ENTIRE HEADLIGHT LENS REPLACEMENT. THIS IS THE SECOND TIME - FIRST TIME WAS COVERED UNDER WARRANTY.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - READING, PA

    DAYTIME RUNNING LIGHTS ON THE DRIVERS SIDE IS VERY DIM AND NEEDS REPLACING. WHEN REPLACEMENT COST APPROACH $1500, I GET VERY UPSET. THIS COULD HAPPEN AGAIN WHEN NOT UNDER WARRANTY. SHOULD BE A RECALL AS MANY OTHERS HAVE THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - LIVERMORE, CA

    DAYTIME LED RUNNING LIGHTS FAILED ON PASSENGER'S SIDE. THIS IS A FREQUENT PROBLEM WITH THIS YEAR, MAKE AND MODEL ACCORDING TO A MAZDA OWNER'S GROUP AND OFTEN OCCURS WITH EITHER DRIVER'S OR PASSENGER'S SIDE LED DAYTIME RUNNING LIGHTS. HTTPS://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123857122-DAYTIME-RUNNING-LIGHTS-DIM-FLICKERING&P=6537092&POSTED=1#POST6537092

    Source: NHTSA WEB SITE