2017 MAZDA CX-5 Complaints

Cx 5 2017 mazda. Purchase at the mazda dealership in 2021. Car has been burning oil. At 2000mils my oil level on the dipstick is at the lowest mark. I have to add 1gt oil to bring the mark to the correct level.

The sunroof exploded while driving on the interstate. The noise was terrifying and I didn't know what it was at first so I slid the sunroof cover open a little and glass started coming down. I pulled over the interstate (dangerous in addition to the glass) and the sunroof had exploded. I was not going under an overpass and no vehicles in front of me, nor did I hit anything that kicked up

The center screen started self selecting on its own, and randomly choosing options that included going into the setting for Adas system and turning stuff off and on.

Exact same issues as NHTSA Recall No.19V-272 -- Manufacturer Recall No. 3219D. -- Affected P/N: TK52-675XO B

My touch screen, has been acting up. While driving, the navigation system will automatically change prompts while driving. It will change to music, random dials, consistently change to random dials. I am unable to stop the dials from changing. I have read on the internet people are calling this "ghost touching". The volume will randomly go up high while driving. I am unable to control the volume or prompts. This is dangerous while on the road. I am unable to hear first responders while driving in traffic. This is a huge distraction. Many people I am reading are going through this with their Mazdas... This is costing us more than 3,000 or 4,000 to get fixed. I am unable to get this fixed for this price. I am unable to get a new car.

The sunroof exploded. Exploded. Sound was shocking. I did not know what it was. The sound of the outside from the sunroof clued me in. The "shade" underneath the sunroof was closed so I did not see it happen.

18-20 year same model and trim were recalled for fuel pump. Mine a 2017 has same symptoms died on highway going 75 almost life threatening. SEVERAL threads online with 2017 models are stating same case. I believe should be included in recall - very dangerous. Please please escalate so no one gets hurt on the highway!

While driving my driver airbag warning light started blinking. When I took it to the dealership to be inspected they said the sensor for the driver airbag is in the seat cushion and was not getting enough power for it to turn on, therefore if the light is blinking the airbag is disabled and I would need to replace the entire seat cushion to fix this issue. If the airbag is disabled then I could be seriously injured in the event of an accident when the airbag does not deploy.

The vehicle display registers false “phantom” touches, causing it to behave erratically. Mazda issued a service bulletin for 2014-2016 Mazda 3 models but this affects most Mazda models through at least 2020 including our 2017 CX-5. Mazda has not acknowledged this for other vehicles. My 2016 Mazda 3had the repair completed under a service bulletin. Unfortunately the dealer will charge a diagnostic fee for this vehicle. Mazda does offer a repair part for this issue, where they previously required complete CMU replacement, so they know it’s a problem. This results in sudden and random changes in volume, navigation, radio, etc with no intervention, causing a significant distraction and safety concern.

My car has been getting the P092 code with check engine light, it runs really rough, i have had many parts replaced at my expense when i know the model years 2018 and 2019 have been recalled, I am many others are having the same issues, is it going to take people dying on highways because their car just shuts off. My cat has been having the same issues reported in safety recall 19V497-6744. after googling around, I may have found an answer. Denso, who makes low pressure fuel pumps for a lot of different manufacturers, recalled several million of them a couple of years ago. They determined that there was a manufacturing defect that causes the pump impellers to crack and deform. Then they don't move enough gas to the front of the engine. I guess there is no pressure sensor between the tank and the high pressure fuel pump, so the problem isn't recognized by the car until the sensor in the fuel rail sees it. Several auto makers have issued recalls, including Mazda. But Mazda only went back as far as 2018. Toyota recalled cars as far back as 2013. There are now several lawsuits against various auto makers arguing that Denso knew about the problem in 2015, and the recalls should go further back in time. These two articles do a good job of covering the history of the problem: