2016 MAZDA CX-5 Complaints

2016 CX-5 IS LESS THAN A YEAR OLD AND ALREADY ON ITS THIRD WINDSHIELD. THE FILED COMPLAINT LIST FOR THIS CAR IS JUST ONE CRACKED WINDSHIELD AFTER ANOTHER AND DEFINITELY NEEDS TO BE INVESTIGATED FURTHER.

WITHIN TWO MONTHS OF PURCHASING THE VEHICLE IT BROKE DOWN (IN MOTION) ON THE HIGHWAY, TOWED IT TO A MAZDA DEALERSHIP WHO DIAGNOSED THE PROBLEM AS WATER IN THE FUEL. AFTER A WEEK THE VEHICLE WAS RETURNED, THIS TIME THE FUEL GAUGE WAS INOPERABLE AND IT CONTINUED TO SPUTTER, TOOK IT TO A SECOND DEALERSHIP WHO KEPT IT FOR ANOTHER WEEK WHO APPARENTLY FIXED THE PROBLEM. THE VEHICLE SEEMED OK AND EXACTLY ONE WEEK LATER AFTER PARKING IT (STATIONARY) AND WALKING AWAY IT BURST INTO FLAMES, THE FLAMES INCINERATED THREE ADJACENT VEHICLES.

WINDSHIELD CRACKED WHEN DRIVING AT HIGHWAY SPEED WITH NO IMMEDIATE TRAFFIC IN THE AREA. CRACK OCCURRED DURING MORNING TRANSITION FROM COOL TEMPERATURES TO ABOUT 20 DEGREE WARMER. HEARD A SMALL POP AND THEN SAW THE CRACK GROW UNTIL IT EXTENDED FROM THE FRAME TO ABOUT HALF WAY ACROSS THE PASSENGER SIDE. IF THE THE CRACK WAS CAUSED BY AN IMPACT THE ROCK OR DEBRIS WAS INCREDIBLY SMALL AS THERE IS ONLY A SLIGHT DEPRESSION IN ONE PART OF THE CRACK.

DRIVER SIDE WINDOW EXPLODED . I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A BANG LIKE A GUNSHOT AND MY WINDOW WENT TO,PIECES.

I PARKED MY 2 MONTH OLD CX-5 IN THE GARAGE, CAME OUT THE NEXT MORNING AND THE WINDSHIELD WAS CRACKED, BY THE TIME I GOT TO WORK THE CRACK HAD SPREAD, WITHIN 3 DAYS IT WAS HALF WAY ACROSS THE WINDSHIELD. I TOOK IT TO 2 DIFFERENT GLASS REPLACEMENT COMPANIES AND 1 BODY SHOP AND ALL 3 PLACES SAID THE CRACK WAS BODY FRAME RELATED, I.E. NOT MY FAULT. I TOOK IT THE MAZDA DEALERSHIP I PURCHASED IT FROM AND THEY SAID IT WAS MY PROBLEM AND THAT IT WOULD BE NOT COVERED UNDER WARRANTY OR IT WOULD COST $750 TO REPLACE. TO MAKE IT MORE OF AN INCONVIENCE THERE ARE ONLY 3 OR 4 PLACES YOU CAN GET HE FACTORY WINDSHIELDS FROM AND THEY ARE ON THE EAST COAST ON BACK ORDER (MIGHT HAVE A PROBLEM THERE) FOR A MONTH.

MY 2016 CX-5 WAS PARKED IN MY DRIVEWAY WHEN I NOTICED A CRACK IN THE MIDDLE OF MY WINDSHIELD STARTING AT THE BOTTOM UNDER THE SEAL AND GOING UP AND TO THE LEFT.THERE WAS NO CRACK WHEN I PARKED IT.I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND HAD THE WARRANTY MECHANIC AND A SALESMAN LOOK AT IT,THEY FOUND NOT SIGN OF IMPACT.THEY ADVISED ME TO TAKE TO THE MAZDA DEALER FOR THE FACTORY WARRANTY.I TOOK IT TO THE MAZDA DEALER AND AFTER NUMEROUS GOUGES WITH A FINE POINT PEN IN THE MIDDLE OF THE CRACK THE SERVICE MANAGER SAYS NO LOOK THERE IS A ROCK CHIP SO IT IS NOT COVERED UNDER THE FACTORY WARRANTY. I ALSO POINTED OUT THAT THERE WAS AN AIR BUBBLE IN ANOTHER PART OF THE WINDSHIELD WHICH IS OBVIOUSLY A FACTORY DEFECT AND HE SAID THAT IT DIDN'T MATTER BECAUSE THERE WAS A SIGN OF IMPACT NOT ANYWHERE CLOSE TO THE CRACK THE FACTORY WARRANTY WOULD NOT COVER IT

SECOND TIME WINDSHIELD CRACKED (MORE THAN DOLLAR SIZE) AND NEEDED REPLACEMENT IN LESS THAN SIX MONTHS OF OWNING VEHICLE. VEHICLE WAS STATIONARY/PARKED ON DRIVEWAY FIRST TIME AND WAS IN MOTION ON CITY STREET SECOND TIME. NONE WERE CAUSED BY CAR ACCIDENTS OR OBJECTS,SUCH AS ROCKS, HITTING THE WINDSHIELD.

ON 8/4/2016 IN MIAMI FL AT 3:45 PM. I WAS WAITING AT A STOP MY FOOT ON THE BREAKS WHEN THE ENGINE STARTED SELF ACCELERATING. IT STOPPED ONCE I PUT MY CAR ON NEUTRAL

WHILE DRIVING THE WOULD NOT SHIFT. ENGINE LIGHT, TRACTION CONTROL LIGHT AND FLAT TIRE LIGHT ALL CAME ON AND THE CAR WOULD NOT GO OVER 10. TRIED TO SHIFT MANUALLY AND NOTHING. GOT OVER AND STOPPED, RESTARTED CAR AND ONLY ENGINE LIGHT WAS ON TRIED TO MOVE AND IT DID FOR A VERY SHORT DISTANCE AND AL THE LIGHT AND NOT SHIFTING AGAIN. STOPPED AND RE-STARTED AGAIN AND I COULD SHIFT MANUALLY. I LET THE CAR SIT FOR TWO HOURS AND THE AUTO TRANSMISSION DID WORK BUT DIDN'T RESPOND WELL. AFTER ABOUT AN HOUR DRIVE IT LOSS POWER AND WOULDN'T SHIFT AGAIN. I BELIEVE THE TRANSMISSION ISN'T BEING ALLOWED TO SHIFT DUE TO A VALVE ISSUE. CURRENTLY WAITING FOR MAZDA TO MAKE A DECISION DEALER RE-SET COMPUTER AND ALL LIGHT ARE OFF, BUT CAR STILL DOESN'T RESPOND WELL WHEN DRIVING SO IT IS STILL AT DEALER SHIP AND THE CAR ISN'T A YEAR OLD WITH ONLY 18500 MILES.

I CAME OUT TO MY 1 MONTH OLD MAZDA CX-5 THIS MORNING TO FIND THE CONTENTS OF MY GLOVE BOX AND CONSOLE STREWN ABOUT THE INTERIOR CABIN. CLEARLY THE CAR HAD BEEN BROKEN INTO, BUT THERE WAS NO SIGN OF FORCIBLE ENTRY. I RELY ON THE WALK-AWAY LOCK FUNCTION TO LOCK MY CAR WHEN I EXIT THE VEHICLE (AS DESCRIBED BY THE DEALER & OWNER'S MANUAL). LATER THE SAME MORNING I TESTED THE AUTOLOCK AFTER DRIVING THE CAR, AND THEN PUTTING IT IN PARK AND TURNING OFF THE ENGINE. I WALKED AWAY FROM THE CAR WITH THE KEYFOB IN MY HANDBAG AND HAD SOMEONE STAND NEXT TO THE FRONT PASSENGER DOOR AND CHECK THE CAR DOOR HANDLE -- THE CAR DID NOT LOCK. I CALLED THE SERVICE DEPT AT THE MAZDA DEALER WHERE I BOUGHT THE CAR AND THEY SUGGESTED THAT THE AUTOLOCK MIGHT HAVE GOTTEN DEFEATED IN THE ONBOARD COMPUTER SETTINGS. I CHECKED THE SETTINGS AS THEY DIRECTED AND ALL OF THE AUTOLOCK FEATURES WERE TOGGLED IN THE ON POSITION. THE SERVICE REP ALSO SUGGESTED THAT THE AUTOLOCK WILL NOT FUNCTION PROPERLY IF YOU WALK AWAY FROM THE CAR TOO QUICKLY.