2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - MANATI, PR

    I BUY A MAZDA CX 5 ON FEB 20 2016 AND THIS WEEK JUNE 20 2016 I NOTED A CRACKED WINDSHIELD . MAZDA OF PR STATED NO WARRANTY. THE CAR WAS PARK IN MY GARAGE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - FOSTER CITY, CA

    LESS THAN 1 YEAR VEHICLE. HAD TRANSMISSION ISSUE. WON'T SHIFT INTO 1ST GEAR FROM A STOP, OR REVERSE. CAN BE VERY DANGEROUS AT INTERSECTIONS OR STOP SIGNS. HAD TO REPLACE TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - MEMPHIS, TN

    WAS DRIVING TO WORK WHEN I HEARD A SUCCESSION OF LOUD POPPING NOISES COMING FROM THE WINDSHIELD AREA. AS I WAS ON A DIVIDED INTERSTATE WITH NO VEHICLES IN FRONT OR BESIDE ME, IT WAS A BIT STRANGE THAT I HAD TWO CRACKS APPEAR IN THE CENTER OF MY WINDSHIELD AND ANOTHER ONE RUNNING FROM THE BOTTOM RIGHT SIDE OF THE WINDSHIELD UNDER THE WIPER BLADE. I PULLED OVER IMMEDIATELY TO SEE IF THERE WAS ANYONE AROUND BECAUSE IT WAS CLEARLY NOT CAUSED BY ANOTHER VEHICLE. I PHONED THE SHERIFF'S DEPARTMENT TO REPORT THE INCIDENT, AS I WAS UNSURE WHAT HAD HAPPENED. A DEPUTY MET ME AT WORK (18 MILES FROM WHERE THE INCIDENT HAPPENED) TO LOOK AT THE DAMAGE, THE LATTER OF WHICH NOW STRETCHED ABOUT 4 INCHES PAST THE CENTER OF THE WINDSHIELD, AND TOLD ME THAT THE AREA WHERE I WAS DRIVING HAD BEEN CHECKED IMMEDIATELY BY OFFICERS, THAT THERE WAS NO ONE IN THE AREA, AND THAT NO OTHER COMPLAINTS HAD BEEN REPORTED. EVEN THE OFFICER WAS BAFFLED BY THE UNEXPLAINABLE OCCURRENCE OF THE BREAKS, ESPECIALLY SINCE THERE WERE NO OTHER VEHICLES EITHER IN FRONT, BEHIND, OR BESIDE ME FOR AS FAR AS I COULD SEE (LONG, FLAT STRETCH OF INTERSTATE, SO VISIBILITY WAS EXCELLENT). THE VEHICLE HAD LESS THAN 16000 MILES ON IT WHEN THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - DELRAY BEACH, FL

    TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER WHERE NO FAILURES WERE FOUND. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - URBANA, IL

    I BOUGHT THIS CAR JUNE 2016 AND LAST WEEK I TOOK IT TO THE DEALERSHIP AFTER A FEW WEEKS OF STEPPING ON THE ACCELERATOR AND WAITING FOR THE VEHICLE TO MOVE. THEN ONE DAY 6/2/16 I PUT IT IN DRIVE AFTER BACKING OUT OF THE DRIVEWAY INTO A STREET, STEPPED ON THE ACCELERATOR AND IT WOULD NOT MOVE. IT TOOK ME 3 TIMES OF PUTTING IT BACK IN PARK THEN IN DRIVE TO MOVE AT WHICH POINT I DROVE IT RIGHT TO THE DEALERSHIP. I WAS TOLD THE NEXT DAY THAT THEY DID NOT KNOW WHY IT FAILED BUT THEY WERE GOING TO HAVE TO REPLACE IT. I GOT ONLINE AND SAW THAT MANY OTHER CX5 OWNERS HAVE HAD THE SAME PROBLEM. HAVING THE POWER TRAIN FAIL AFTER STOPPING AT A STOP SIGN, A RED LIGHT, OR AFTER BACKING OUT OF A DRIVEWAY ONTO A STREET PUTS THE DRIVER IN A DANGEROUS SITUATION.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - HARRISBURG, PA

    VEHICLE WOULD NOT ENGAGE IN DRIVE WHEN SHIFTED INTO DRIVE. THERE WAS A 3-5 SECOND DELAY AND THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT MOVE. WHEN THE VEHICLE DID ENGAGE IN DRIVE IT WOULD PULL FORWARD HARD AND CLUNK INTO GEAR.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SOUTHINGTON, CT

    AT 609 MILES THE CAR STARTED TO BUCK WHEN STARTING TO ACCELERATE FROM BEING STOPPED. THE CAR THEN WOULD ALSO SHIFT ROUGHLY ON THE THE HIGHWAY WHEN YOU HIT THE 25 MPH MARK. THE CAR THEN ADVANCED TO BEING ONLY ABLE TO GO IN REVERSE OR FIRST GEAR ONLY FROM A STOPPED POSITION..YOU COULD NOT MOVE FORWARD IN DRIVE. THE CAR IS CURRENTLY AT THE DEALERS AWAITING A NEW TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - METAIRIE, LA

    AFTER PULLING INTO A PARKING AND ENTERING PARKING SPACE MY WIFE ATTEMPTED TO STOP CAR, WITH HER FOOT ON THE BRAKE THE VEHICLE JERKED FORWARD JUMPING A PARKING BUMPER AT AN ACCELERATED RATE OF SPEED. AFTER JUMPING THE BUMPER OUR CX-5 HEADED TOWARD TWO PARKED CARS, SHE WAS ABLE TO TURN THE WHEEL TO THE RIGHT WHERE SHE WAS THEN HEADED TOWARD A CROSSWALK, BETWEEN TWO PARKING LOTS, WITH A HAND RAIL. THE VEHICLE FINALLY CAME TO A STOP AFTER BECOMING WEDGED UNDER THE HAND RAIL AND BUMPING A PARKED CAR. DAMAGE WAS TO THE R FENDER, FRONT BUMPER AND HOOD A TOTAL OF $5,100 WORTH OF DAMAGE. VEHICLE WAS TOWED TO DEALER. MAZDA WOULD NO LOOK INTO WHAT OR WHY IT HAPPENED, OUR INSURANCE COMPANY SENT OUT A MEMBER OF THEIR FORENSIC GROUP TO INVESTIGATE THE PROBLEM. NOTHING WAS FOUND TO BE WRONG AT THE TIME THAT HE CHECKED AND COULD NOT DUPLICATE AS HE COULD NOT DRIVE THE VEHICLE. THIS WAS OUR SECOND MAZDA AND OUR LAST, MOVING ON.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - COVINA, CA

    WHEN REVERSING OUT OF DRIVEWAY, GOING FROM REVERSE TO DRIVE, THE CAR AGGRESSIVELY GOES FORWARD. A JERKING FORWARD MOTION THAT CAUSES THE TIRES MAKE A BRIEF SKID SOUND. THIS HAS HAPPENED MULTIPLE TIMES.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - TUSTIN, CA

    THE SAME STORY HAPPENED ON MY 2016 CX-5. I PURCHASED MY CAR ON JULY 8TH 2015. I ONLY HAD 2000 MILES ON MY VEHICLE WHEN THIS HAPPENED. WHEN AT A STOP LIGHT AND I STEP ON THE GAS TO GO, THE CAR DOES NOT MOVE AND JUST REVS VERY LOUDLY. AFTER A FEW SECONDS, THE CAR ACCELERATES AND THE CAR JERKS PRETTY VIOLENTLY. THIS WAS VERY CONSISTENT ON MY WAY HOME FROM WORK. WHEN I WAS DRIVING UP AN INCLINE, THE CAR'S TIMING SEEMED TO BE OFF AS IT NEEDED TO DOWNSHIFT BUT COULDN'T WHEN IT SHOULD HAVE. I MADE IT HOME AND HAD TO HAVE MY CAR TOWED TO THE MAZDA DEALERSHIP IN IRVINE, CA. THE DEALERSHIP JUST TOLD ME THAT THE CAR NEEDS A BRAND NEW TRANSMISSION. THEY DO NOT WHAT IS THE REASON. AND THEY COULD NOT TELL IS THE REPAIR TOTALLY FIX THE PROBLEM. THEY JUST DID WHATEVER MAZDA TOLD THEM TO DO. AFTER THREE WEEKS, FINALLY I GOT MY CX-5 REPAID. IT WAS A REALLY BAD EXPERIENCE. I DON'T FEEL SAFE TO DRIVE WITH MAZDA ANYMORE. THERE ARE MORE AND MORE SAME CASES ABOUT CX-5 POWER TRAIN.FURTHER INVESTIGATIONS ARE STRONGLY NEEDED.

    Source: NHTSA WEB SITE