2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - LOWER LAKE, CA

    I WAS DRIVING ABOUT 35 MPH ALONG A MOUNTAIN ROAD I DRIVE ON TO COMMUTE TO WORK, SUDDENLY I HAD NO FORWARD POWER, IT WAS LIKE THE CAR WAS IN NEUTRAL BUT IT WAS IN DRIVE. THE CITY BRAKE SYSTEM MALFUNCTION LIGHT CAME ON ALSO. I WAS LUCKY IN THAT I WAS ABLE TO SAFELY PULL OFF THE ROAD. I TURNED THE CAR OFF AND THEN ON AGAIN BUT STILL HAD NO FORWARD MOTION HOWEVER THE CAR WOULD OPERATE IN REVERSE. I DID SOME ON LINE RESEARCH WHILE WAITING FOR THE TOW TRUCK AND DISCOVERED THAT MY VEHICLE WAS NOT THE ONLY ONE THAT THIS HAD HAPPENED TO. THE CAR ONLY HAD 17,000.00 MILES ON IT. THE DEALERSHIP REPLACED THE ENTIRE TRANSMISSION BUT COULD NOT OFFER ME ANY EXPLANATION AS TO WHAT EXACTLY WENT WRONG WITH IT. THEY SAID THEY SENT THE ENTIRE TRANSMISSION BACK TO MAZDA. THEY ALSO MENTIONED THAT MINE WAS NOT THE FIRST TRANSMISSION THEY HAD REPLACED. I AM LUCKY THAT THIS HAPPENED IN AN AREA WHERE I COULD SAFELY PULL OFF THE ROAD. AS I STATED THERE WAS NO ADVANCE WARNING OF THIS IT JUST HAPPENED. IN FACT I HAD JUST HAD THE VEHICLE AT THE DEALERSHIP THE WEEK BEFORE FOR THE 15,000.00 MILE SERVICE. I WOULD LIKE TO KNOW WHAT IS GOING ON WITH THESE TRANSMISSIONS AND CERTAINLY DON'T FEEL CONFIDENT DRIVING AROUND IN MY CAR ANY LONGER ESPECIALLY SINCE THE DEALERSHIP COULD NOT ASSURE ME THAT THE PROBLEM HAD BEEN FIXED.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SAN DIEGO, CA

    WHILE DRIVING TO WORK ON A CLEAR DAY WITHOUT ANY INFLUENCE FROM AN OUTSIDE SOURCE, IE: ROCK/DEBRIS, A CRACK FORMED ON PASSENGER SIDE OF MY FRONT WINDSHIELD. IT ORIGINATED FROM THE VERY BOTTOM/BASE OF WINDSHIELD AND IS CURRENTLY ABOUT 20" LONG - ALMOST TO EXACT MIDDLE OF WINDOW. THE CAR HAS LESS THAN 3000 MILES ON IT. IT IS A 2016.5 YEAR. I TOOK DELIVERY OF CAR ON FEB. 13.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - HILLSBOROUGH, CA

    CAR BECAME STUCK IN A SINGLE GEAR AND WOULD NOT REV HIGHER THAN 2000 RPM AND WOULD NOT SHIFT GEARS. WOULD NOT ENGAGE FOR A FEW SECONDS, THEN WOULD LURCH FORWARD.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SCOTTSDALE, AZ

    NTSB: 2016 MAZDA CX-5. CONSUMER STATED THE CHROME TRIM ON THE VENTILATION OUTLET CAUSES A REFLECTION IN EXTREME WEATHER WHICH BLOCKS THE VIEW IN THE DRIVER SIDE MIRROR. *SS

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - LOS ALTOS, CA

    BOUGHT NEW CAR; DRIVEN LESS THAN 400 MILES; THUDDING NOISE NOTICED PRETTY MUCH FROM DAY 1. GOT LOUDER. TOOK IT IN. THE RIGHT REAR HUB, AND BEARING ASSEMBLY WERE FAULTY AND HAD ALSO DAMAGED INNER DISC. THE DEALER FIXED IT BUT ASSURANCE OF "FAULTY PART, DOESN'T HAPPEN WITH MAZDA" NOW DOES NOT RING TRUE. THIS COULD HAVE BEEN A SAFETY ISSUE FOR ME HAD I BEEN DRIVING LONG DISTANCE, FOR WHICH THIS CAR WAS PURCHASED.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CASTLE ROCK, CO

    PUT CAR INTO REVERSE AND ALL WAS FINE. WHEN I TRIED TO PUT IT INTO DRIVE IT WOULDN'T ENGAGE IN DRIVE. AFTER A WHILE IT ENGAGED WITH A HARD CLUNK. WHEN I DROVE IT AND WOULD TRY TO ACCELERATE IT WAS THE SAME THING. AS IF THE CAR WAS NOT SHIFTING. THIS HAPPENED ON BOTH NEIGHBORHOOD STREETS AND ON THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - TIGARD, OR

    PURCHASED A BRAND NEW CX-5 GRAND TOURING ON FEB 14, 2016. AFTER ONLY 1,300 MILES AND ABOUT 3 WEEKS, MY BRAND NEW VEHICLE DECIDED TO NEARLY COME TO A COMPLETE STOP ON ITS OWN AFTER MAKING A RIGHT TURN. IT WAS AS IF I HAD SHIFTED THE CAR INTO PARK WHILE DRIVING. ABRUPT STOP. HEARD A COUPLE BEEPS, SAW A WARNING LIGHT COME ON. DRIVER BEHIND ME NEARLY REAR ENDED ME. PULLED OVER, TURNED ON FLASHERS, GOT MY WHITS ABOUT ME. BEEPING GONE. NO WARNING LIGHTS ON. LOOK AROUND, FOOT OFF BREAK, MERGE BACK ONTO ROAD. CALL THEIR SERVICE DEPARTMENT AND MAKE AN APPOINTMENT FOR NEXT DAY. DROP OFF CAR, TELL THEM WHAT HAPPENED, ASK FOR LOANER WHILE THEY ARE LOOKING AT IT. NOPE, NO LOANERS BUT CAN ARRANGE RENTAL FOR $35/DAY. TELL ME THEY CAN DEFINITELY FIND OUT WHAT HAPPENED BECAUSE IF WARNING LIGHT CAME ON IT WILL STORE THE EVENT IN THE ONBOARD COMPUTER. BORROW WIFE'S CAR CAUSE NOT WILLING TO PAY FOR RENTAL. SPEAK WITH THEM NEAR END IF DAY. WE COULDN'T FIND ANYTHING WRONG. NO STORED EVENT IN ONBOARD COMPUTER. TELL ME IF YOU CANT DUPLICATE THE PROBLEM FOR US NOTHING WE CAN DO. OH WELL. TAKE CAR HOME. DRIVES FINE FOR 2 MORE WEEKS. ITS NOW MARCH 18, CAR OWNED ABOUT 6-WEEKS, WITH APPROX 1,600 MILES. DAMNED IF IT DOESN'T DO EXACT SAME THING AGAIN 3:30PM ON FRIDAY. AMAZED DRIVER BEHIND ME DOESN'T REAR END ME. THIS TIME NO BEEPS OR WARNING LIGHT. MAJOR SAFETY ISSUE

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - GLENWOOD, IL

    PURCHASED NEW 2016 MADACX5 IN APRIL 2015. WIFE WAS PULLING INTO THE GARAGE AND WAS ABOUT STOPPED WHEN IT LUNGED FORWARD STRIKING THE BACK WALL OF THE GARAGE. CAR WAS MOVING AT LESS THAN A MILE PER HOUR WITH HER FOOT ON THE BRAKE.DAMAGE DONE TO VEHICLE AND GARAGE. TOOK IT TO THE DEALER, WHO KEPT THE VEHICLE AND DROVE AND MONITORED IT FOR A WEEK. THEY FOUND NO PROBLEM. MAZDA TOLD ME TO RETURN MY LOANER AND PICK UP MY VEHICLE. I TOLD THEM IT WAS UNSAFE. THEY WILL GIVE ME A DEAL ON A NEW VEHICLE. I WAS OUTSIDE WHEN MY WIFE ENTERED THE GARAGE AND WITNESSED THE INCIDENT.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - NASHUA, NH

    I PURCHASED MY CAR ON SEPT 10, 2015. I CURRENTLY HAVE 6,300 MILES ON MY VEHICLE. WHEN AT A STOP LIGHT AND I STEP ON THE GAS TO GO, THE CAR DOES NOT MOVE AND JUST REVS VERY LOUDLY. AFTER A FEW SECONDS, THE CAR ACCELERATES AND THE CAR JERKS PRETTY VIOLENTLY (TO THE POINT WHERE MY HEAD HITS THE BACK OF THE HEAD REST). THIS WAS VERY CONSISTENT ON MY WAY HOME FROM WORK. WHEN I WAS DRIVING UP AN INCLINE, THE CAR'S TIMING SEEMED TO BE OFF AS IT NEEDED TO DOWNSHIFT BUT COULDN'T WHEN IT SHOULD HAVE. I MADE IT HOME AND HAD TO HAVE MY CAR TOWED TO THE MAZDA DEALERSHIP IN NASHUA, NH. PER THE DEALERSHIP ON 2/22, THE CAR NEEDS A BRAND NEW TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - NEW YORK, NY

    ANYONE CAN START AND STEAL ANY NEW MAZDA THRU THIS METHOD! ASSUME YOU'RE CONNECTED USING MAZDA REMOTE - KEY-FOB OR MOBILE. IT'S REGISTERED TO YOUR CAR. SO, WHEN YOU PRESS THE BUTTON/SCREEN IT SENDS "WHATEVER" TO TRANSMITTER. TRANSMITTER'S INPUT SIDE IS COUPLED EXCLUSIVELY WITH THAT ITEM AND SO TRANSMITTER RECOGNIZES IT AS AUTHENTIC. NOW, HERE'S WHERE THE SECURITY CHAIN BREAKS. TRANSMITTER'S OUTPUT SIDE, SENDS A SET VOLT(?), SHORTS(?), SERIES OF SIGNALS(?) INTO THE COUPLER OF THE CAR TO WHICH IT'S CONNECTED. THE WHITE 3-PRONG CONNECTOR - PASSENGER SIDE. IF URY-RIG THAT COUPLER AND SENT THE SAME SET OF OUTPUT THE CAR IMMEDIATELY STARTS UP ANYONE WITH A DECENT MEASURING TOOL CAN CAPTURE THE TRANSMITTER'S OUTPUT WHEN ITS SENDING BY REMOVING THE CONNECTION FROM THE WHITE JACK AND CONNECTING IT TO HIS/HER TOOL BOX. ONCE DONE, IT'LL WORK ACROSS ALL CX(X) SERIES. THAT'S WHY THE REMOTE KEY-FOBS ARE SO EXPENSIVE @ MAZDA. THEY HAVE ALL THE SECURITY LOGIC, THE TRANSMITTER'S RATHER DUMB. BUT: I KNOW AFTER I HAVE REMOTE STARTED THE CAR, AS SOON AS I OPEN THE DOOR, THE CAR SHUTS DOWN. HERE HOWEVER, IMPOSER WAS ALREADY INSIDE THE CAR. SO, THAT SECURITY FEATURE HE WAS ABLE TO BYPASS.

    Source: NHTSA WEB SITE