2016 MAZDA CX-5 Complaints

ONLY GOT MY CAR FOR A MONTH :( AS I WAS DRIVING ON THE FREEWAY NOTICE THE WINDSHIELD CRACKED STARTED FROM THE TOP MIDDLE WHERE THE RARE MIRROR IS. THE CRACK IS NOW LONGER AND LONGER DAY BY DAY. MAYBE GOT HIT BY A TINY TINY LITTLE ROCK BUT THE DOT OF THE HIT WAS SO SMALL THAT IT COULD HARDLY BE SEEN. I BELIEVE THAT IT'S CHEAP WINDSHIELD THAT MAZDA IS USING. ALL THE BS HOW SAFETY THIS CAR IS......

I'VE ONLY HAD MY MAZDA FOR 2 MONTHS AND NOTICED A CRACK ORIGINATING FROM THE BOTTOM OF THE WINDSHIELD. IT OCCURRED AFTER A HOT DAY COUPLED WITH A COLD NIGHT SO I SUSPECT THERE WAS A SMALL CRACK THAT HAPPENED WHEN I LEASED THE CAR AND IT GREW DUE TO WEATHER CONDITIONS. I'VE READ THAT THERE ARE TONS OF SIMILAR INCIDENCES WITH THIS VEHICLE AND ITS CONCERNING (ESPECIALLY SINCE THE REPLACEMENT IS $1,000).

ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING OR RAINING IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER THE MAJORITY OF THE WINDSHIELD. I HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. THE ONLY CHANCE OF OF GETTING MINIMAL VIEWING AREA WAS TO KEEP THE FUNCTION SELECTOR ON FULL DEFROST, THE TEMPERATURE SELECTOR ON FULL HEAT AND THE FAN ON HIGH. THIS WAS STILL A LOSING BATTLE AND EXTREMELY UNCOMFORTABLE IN THE VEHICLE. THE FAN NOISE IS INCREDIBLY LOUD, THE WIPERS ARE LOADED WITH ICE AND THUMPING ON THE WINDSHIELD AND YOUR FACE GETS RIDICULOUSLY HOT BECAUSE ON THE DEFROST FUNCTION MORE AIR IS DIRECTED BACK AT THE SIDE WINDOWS THAN IS DIRECTED AT THE WINDSHIELD. WHAT AN EXTREMELY POOR DESIGN AND FUNCTION OF A BASIC DEFROST SYSTEM. EVEN DURING COLD WEATHER WITH NO PRECIPITATION THE POOR FUNCTION OF THE DEFROST SYSTEM CANNOT KEEP THE WINDSHIELD FREE OF FOGGING OVER UNLESS THE SELECTORS ARE SET ON FULL FAN, HEAT AND DEFROST. NOW WE HAVE TO LIVE WITH A CAR THAT SHOULD BE A GREAT, SAFE ALL WHEEL DRIVE, ALL WEATHER VEHICLE IN NEW ENGLAND THAT CAN'T HANDLE DEFROSTING THE WINDSHIELD DURING OUR WINTERS.

TRANSMISSION BEGAN TO FAIL AT AROUND 1800 MILES. CAR WOULD HESITATE TO ENGAGE IN GEAR FROM A STOP, AND ALSO WOULD JUST SPIN BEFORE ENGAGING IN A NEW GEAR ON THE HIGHWAY. DEALER REPLACED TRANSMISSION PER MAZDA RECOMMENDATION. THIS SEEMS TO BE A COMMON COMPLAINT ON THIS MODEL.

ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING, IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER A LARGE PART OF THE GLASS DIRECTLY IN FRONT OF THE DRIVER AND FRONT SEAT PASSENGER'S EYES. NO CHANGE WAS NOTED WHEN THE CAR WAS IDLING AT STOP SIGNS OR RED LIGHTS. WE HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. IRONICALLY, WE BOUGHT THIS ALL-WHEEL VEHICLE MAINLY FOR JUST THIS TYPE OF DRIVING IN SNOWY MOUNTAIN AREAS WHERE WE DRIVE FREQUENTLY. THE CAR WAS TAKEN TO THE DEALER AND INSPECTED UNDER WARRANTY. THE TECHNICIAN INSPECTED THE DEFROSTER AND WIPERS AND SAID EVERYTHING WAS WORKING PROPERLY AND THERE IS NOTHING THEY CAN DO TO IMPROVE THE SITUATION. WE DON'T KNOW WHAT TO DO AS THE CARE DOES NOT PREFORM UNDER THE EXACT WINTER CONDITIONS WE PRIMARILY BOUGHT IT FOR.

1600 MILES IN, TRANSMISSION IS BEING REPLACED BY DEALER. SHIFTING INTO DRIVE, IT WOULD TAKE 2-5 SECONDS TO ENGAGE. DEALER INDICATES MAZDA'S SOLUTION TO PROBLEM IS TO REPLACE ENTIRE TRANSMISSION.

CAR HAD A TOTAL OF 145 MILES, ONLY DRIVEN 4 DAYS SINCE NEW AND THERE IS A LARGE CRACK IN THE WINDSHIELD, ON THE PASSENGERS SIDE STARTING AT THE VERY TOP AND EXTENDING DOWN PAST THE REAR VIEW MIRROR AND CURVED TOWARD THE CENTER. NO ROCK HIT OR CHIPS CAUSED THIS.

I HAVE A NEW 2016 MAZDA CX 5 GRAND TOURING. I AM ABOUT TO HAVE TO GET MY WINDSHIELD REPLACED FOR THE SECOND TIME DUE TO IT CRACKING. THE FIRST OCCURANCE HAPPENED WHILE I WAS DRIVING ON THE FREEWAY. I HEARD A "CRACK" AND LOOKED OVER AND NOTICED A SHATTER LIKE CRACK ON THE PASSENGER SIDE THE SIZE OF A SILVER DOLLAR THAT QUICKLY CRACKED OUT TO THE MIDDLE OF MY WINDSHIELD. THE WINDSHIELD WAS ON BACK ORDER DUE TO NONE BEING IN STOCK. I HAD TO DRIVE AROUND FOR 2.5 MONTHS WITH A CRACKED WINDSHIELD UNTIL ONE FINALLY BECAME AVAILABLE. THE SECOND TIME IT OCCURRED WAS ABOUT THREE DAYS AGO. I HAD JUST PARKED MY CAR IN THE GARAGE AND WENT INSIDE FOR A FEW MINUTES AND CAME BACK OUT TO GRAB SOME THINGS AND NOTICED A CRACK ON THE DRIVERS SIDE ON THE BRAND NEW WINDSHIELD I HAD JUST PAID TO GET REPLACED ABOUT 2 MONTHS AGO. THERE IS A SMALL CHIP IN THE GLASS, HOWEVER, I FEEL LIKE IF A ROCK OR SOMETHING DID HIT MY WINDSHIELD, THE GLASS SHOULD NOT CRACK THAT EASILY. I HAVE OWNED PREVIOUS VEHICLES WHERE ROCKS HAVE HIT THE WINDSHIELD WITH NO ISSUES AT ALL. I HAVE READ THAT MANY OTHER CX5 OWNERS HAVE HAD WINDSHIELD ISSUES AS WELL WHICH MAKES ME THINK THERE MUST BE SOME TYPE OF MANUFACTURE DEFECT. IT IS DEFINITELY A SAFETY ISSUE SINCE THE WINDSHIELD IS THE ONLY FRONT PROTECTION BETWEEN THE DRIVER AND THE ROAD.

THE CAR HAS ABOUT 6300 MILES ON IT AND WE BOUGHT IT NEW. WHILE DRIVING ON THE HIGHWAY, EARLY JANUARY 2016, THE CAR "INFOTAINMENT" SYSTEM SHUT OFF AND RESTARTED ITSELF. THIS INCLUDES NAVIGATION, BLUETOOTH (MUSIC, PHONE ETC) AND THE OVERALL CAR MONITORING SYSTEM. IT HAPPENED ABOUT 4 TIMES DURING A 45 MINUTE COMMUTE. IT HAS HAPPENED A FEW TIMES PREVIOUSLY BUT ONLY ONCE PER TRIP, PERHAPS DUE TO SHORTER TRIPS. IT DOES NOT HAVE ANY DISCERNIBLE PATTERN. IT IS CONCERNING IF IT IS AN ELECTRICAL PROBLEM, AS THE WHOLE CAR IS BASICALLY ELECTRONIC, INCLUDING STEERING! (NO STEERING FLUID FOR EXAMPLE, ALL ELECTRIC) IT IS GOING TO THE DEALER TO BE CHECKED OUT THIS WEEK. I CAN SEE THE NAVIGATION SHUTTING DOWN IN THE MIDDLE OF A TRIP ALSO BEING A PROBLEM, ESPECIALLY IF IT'S THE MAIN FORM OF GUIDANCE.

2016 WITH LESS THAN 900 MILES AND A MONTH OLD. STARTED TO HESITATE WHEN PLACING IT IN DRIVE (AUTOMATIC TRANSMISSION). MADE A SERVICE APPOINTMENT AND BEFORE THE APPOINTMENT I STOPPED AT A LIGHT AND WHEN I STEPPED ON THE ACCELERATOR IT HESITATED FOR APPROXIMATELY 5 SECONDS BEFORE JUMPING INTO GEAR AND ALL WARNING LIGHTS WENT OFF AND THE CAR WENT INTO LIMP MODE. DEALERSHIP SAID THAT THEY ARE REPLACING THE TRANSMISSION BUT THAT WILL TAKE A WHILE. THEY SAID THAT THE MAZDA TECHS HAVE NEVER SEEN THIS BEFORE AND WANT TO LOOK AT MY TRANSMISSION. DID RESEARCH ON THE WEB AND FOUND THIS HAS HAPPENED BEFORE.