2015 MAZDA CX-5 Complaints
View complaints related to 2015 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2015 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 MAZDA CX-5- ASHLAND, MA
I WAS TRYING TO PARK MY VEHICLE IN A SOCCER FIELD PARKING LOT. AS I SLOWLY TURNING RIGHT INTO MY SPOT AT ABOUT 3-5MPH, MY FOOT WAS LIGHTLY DEPRESSED ON BRAKE PEDAL AND ABOUT TO COME TO A COMPLETE STOP, THE VEHICLE SUDDENLY MADE A VERY LOUD ENGINE SOUND (MY FOOT WAS STILL ON THE BRAKE PEDAL AND NOT ON THE GAS PEDAL) AS THE ENGINE REV UP FOR ABOUT A SECOND OR TWO THEN ACCELERATED FORWARD JUMPING THE CURB AND HIT A BIG FENCE POLE WHICH STOPPED THE VEHICLE. THE VEHICLE FELT LIKE IT SPED UP FROM 3MPH TO 30MPH AND I HAD NO TIME TO REACT. THE FRONT PASSENGER SIDE BADLY DESTROYED AND THE VEHICLE IS TOTALED. THE CAR WAS FIVE YEARS OLD AND ABOUT 75K MILES. IT IS VERY SAFETY CONCERNING AND SHOULD BE SERIOUSLY LOOK INTO. *DT *AS
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- GREENSBORO, NC
I BOUGHT A BRAND NEW 2015 MAZDA CX-5 IT HAD LESS THAN 50 MILES ON IT. THAT WAS DECEMBER 2015. I GAVE THE CAR TO MY SON, WHO HAS BEEN DRIVING IT FOR THE LAST 2 YEARS. HE HAD THE OIL CHANGED EVERY 5000 MILES WITH THE SYNTHETIC OIL WHICH I WAS TOLD WAS THE CORRECT WAY ACCORDING TO MAZDA. ON APRIL THE 24TH 2019 THE CAR DIED ON THE HIGHWAY. MY SON SAID THE LIGHTS ON THE CONTROL PANEL FLASHED AND THE CAR STARTED SLOWING DOWN AND KILLED OVER WOULD NOT START BEFORE IT DIED MY SON SAID THE ENGINE STARTED KNOCKING REALLY LOUD. NOW THE DEALERSHIP WANTS 10,304.00 TO FIX A CAR THAT HAS A BB VALUE OF 12,000 TO 15000 DOLLARS. THEY WANT TO REPLACE THE ENGINE,FUEL INJECTORS, AND THE FUEL PUMP AND IT ALSO BLEW A FUSE THAT THE GUY WORKING ON IT SAID HE HAD NEVER SEEN HAPPEN BEFORE. NOW THAT WAS A MAZDA EMPLOYEE, NOW I HAVE RESEARCHED THIS SITE AND THIS IS NOT A UNCOMMON PROBLEM FOR MAZDA, BUT THE DEALERSHIP WON'T OWN UP TO IT. THEY JUST SAY IT IS PAST WARRANTY. I DON'T NEED THIS STRESS.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- RICHMOND, KY
I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO SHIFT CAR INTO PARK, IT SUDDENLY ACCELERATED FULL SPEED, MAKING A VROOM SOUND, JUMPING THE CURB AND SMASHING INTO A BRICK POST (LUCKILY I HIT THE POST AND NOT A PERSON!). I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I DID NOT HIT THE ACCELERATOR INSTEAD OF THE BRAKE. AT FIRST I THOUGHT IT MUST BE ME, SOMEHOW, SOMEWAY, HITTING THE ACCELERATER BUT I NEVER REALLY BELIEVED THIS. TODAY, APRIL 26, 2019, THE SAME THING HAPPENED! LUCKILY, THIS TIME THE CAR JUMPED THE CURB AND I HIT A TREE, LEAVING A SMALL DENT IN MY HOOD. AGAIN I HEARD THAT VROOM SOUND, AND JUST THOUGHT - OH NO, NOT AGAIN!
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- MCKINNEY, TX
TRIED TO TAKE OFF FROM A RED LIGHT, CAR ACCELERATED THEN ALL OF A SUDDEN WOULD NOT GO ANYWHERE AND REV'D LIKE IT WAS IN NEUTRAL THEN SLOWED AND STUTTERED TO A SUDDEN STOP. WOULD NOT SHIFT INTO GEAR.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- ATLANTA, GA
SHIFTER ASSEMBLY IS FAULTY IN MAZDA CX-5. RADIO SYSTEM/CAR WILL NOT COMPLETELY SHUT OFF WHEN PARKED. VEHICLE STILL ON AFTER PARKING AND SHUTTING OFF ENGINE.
Source: NHTSA WEB SITE -
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2015 MAZDA CX-5- LEWISBURG, PA
MY LIFT GATE FAILED AND SLAMMED SHUT. NOW, THE LIFT GATE IS NEARLY IMPOSSIBLE FOR ME TO OPEN AND I HAVE TO HOLD THE LIFT GATE OPEN MYSELF. OTHERWISE IT SLAMS SHUT. LUCKILY WHEN THIS HAPPENED I WAS NOT DIRECTLY UNDERNEATH THE LIFT GATE, I HAD FREE HANDS AND REACTED QUICKLY ENOUGH TO CATCH IT. I DID HAVE THE LIFT GATE SUPPORTS REPLACED ALREADY ON JULY 1, 2017 AS A RESULT OF THE RECALL 16V644000, BUT IT APPEARS THE REPLACEMENT PARTS ALSO HAD THE ISSUE. THIS IS DANGEROUS, AND A LITTLE OVER ONE YEAR IS NOT AN APPROPRIATE LIFETIME FOR THESE SUPPORTS GIVEN THE POTENTIAL RISK. THE VEHICLE WAS PARKED.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- MIDLITHION, VA
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES, BUT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS MAZDA (10745 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 378-8200) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MAZDA CX-5- COLORADO SPRINGS, CO
DRIVING DOWN THE HIGHWAY AND HEARD A LOUD BOOM SOUND. NEXT THING I KNOW, PIECES OF THE SUNROOF START FLYING OFF THE CAR. NOTHING WAS AROUND THE CAR AND NOTHING HIT THE CAR. THE ONLY DAMAGE WAS TO THE SUNROOF GLASS AND THE GLASS WAS BUBBLED OUT, NOT IN LIKE YOU WOULD EXPECT IF SOMETHING HIT IT.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- CLEMMONS, NC
MY CAR HAS HYDROPLANED TWICE IN THE PAST SIX MONTHS. THE FIRST TIME, I WAS COMING AROUND A CURVE IN LIGHT RAIN AND THE BACK TIRES SLIPPED. I FELT AS IF THEY COMPLETELY LOST TRACTION. I WAS ABLE TO CORRECT AND KEEP FROM CAUSING AN ACCIDENT. I VISUALLY INSPECTED MY TIRES AND THEY STILL LOOKED BRAND NEW. THIS OCCURRED AT ABOUT 22,000 MILES. MY SPEED WAS ABOUT 15 MILES AN HOUR.I THEN HAD A SECOND INCIDENT AT ABOUT 26,000 MILES. THIS WAS EXPERIENCED IN HEAVY RAIN ON THE HIGHWAY AT ABOUT 60 MILES PER HOUR. MY CAR AGAIN LOST TRACTION AND WENT COMPLETELY INTO THE LANE NEXT TO ME. IT WAS AS IF IT LIFTED AND WENT LEFT, BOTH BACK AND FRONT TIRES. I AVOIDED COLLISION BECAUSE THERE WAS NO CAR NEXT TO ME. I HAVE HAD TIRES ROTATED EVERY 5000 MILES AND ALL MAINTENANCE AS REQUIRED TO VEHICLE. WHEN TAKEN TO FLOW MAZDA I INFORMED THEM OF THE PROBLEM. THEY SAID THERE WAS MORE WEAR ON FRONT THAN BACK TIRES WHICH MAKES NO SENSE DUE TO REQUIRED ROTATION BEING DONE. THEY WERE NOT HELPFUL OR CONCERNED. I DON'T KNOW IF THIS IS A CAR ISSUE OR TIRE ISSUE. I CANNOT DRIVE A VEHICLE THAT IS HYDROPLANING.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- SAN LORENZO, PR
REDUCES SPEED WHILE DRIVING, UNEXPECTEDLY. CAUSING THE CAR TO STOP IMMEDIATELY WHILE BEING DRIVEN. IT'S BEEN HAPPENING CONSTANTLY FOR MONTHS AND I HAVE SEEN MYSELF IN SERIOUS TROUBLE SITUATIONS
Source: NHTSA WEB SITE