2021 MAZDA CX-5 Complaints
View complaints related to 2021 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2021 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MAZDA CX-5- Homer, GA
Will driving on the interstate, using the adaptive cruise control feature, vehicles were slowing down to a stop ahead and my car accelerated instead of slowing down. I then pressed the brake and simultaneously, the car breaks locked down (automatic braking). Unfortunately I wasn’t able to avoid an accident as I rear ended the vehicle in front of me. My vehicle has been turned over to the insurance company to assess damage. I’m sure it can be inspected by nhtsa. Mine and others safety were at risk due to the malfunction of the cruise control accelerating instead of stopping. It caused an accident. Luckily no one was extremely injured. I have neck and back pain from the collision that will hopefully heal in a few days. Time will tell. But this could have been much worse had I not reacted as quickly as I did. This could cause a fatal accident. The care isn’t drivable so it has not been reproduced by anyone. I have notified the insurance company about the issue and It is my hope that they will inspect this. There were no warning lights or messages displayed prior to the incident.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Sun Prairie, WI
Oil has been leaking multiple times, with warranty repair for a faulty timing cover and gasket. This is now leaking again after being repaired twice already. This most recent time causing error messages regarding oil while driving. Significant burning smell coming from engine area.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Sun Prairie, WI
For the third time in 3 years we have had to had the timing cover and gasket replaced due to major oil leakage. This appears to be a very common issue with this car, and even after getting it “fixed” the first time it is leaking again.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Burke, VA
Excessive combustible gasoline vapors in engine compartment and in passenger compartment. Engine, available for inspection. Risk of fire/explosion because of high concentration of combustible vapors/gasoline. Yes -- confirmed by dealer (Safford Brown Mazda of Fairfax (Virginia)). No -- Notwithstanding being apprised of the problem Manufacturer has not inspected No warning signs. Manufacturer has acknowledge gasoline leaking into engine oil. Vapors were exacerbated because of a failed oil enging filler cap (probably cracked), and replacement of the same.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Dalton, GA
I got this suv in 2023 and I kept up with oil changes and I take it in for a oil change and not even 2 days later the oil light came on so I topped it off and I go in for another oil change not even 2 days later I'm running hot so I take it back to the dealer to find out I have either a cracked head or a blown gasket??!!! There is coolant visible and mazda told me they are aware of this problem but why aren't they doing something about it bc ppl are barely making ends meet and they continue to sell these cars with these engine problems without fixing the issue...
Source: NHTSA WEB SITE -
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2021 MAZDA CX-5- Carson City, NV
There is a ticking sound coming from the engine, it seems like there are many issues with faulty hydraulic lash adjusters after a search online.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Gorham, ME
In under 36 months failure of the front sensing camera disabled parking brake, traction control, emergency braking assistant, traction control, lane keeping assistance and lane departure warning
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Austin, TX
Oil light has come on indicating low oil. I have serviced this car through the dealership on schedule since I purchased it new. I don't believe modern cars should "lose oil" at less than 30,000 miles.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- CAPE CORAL, FL
Ever since the vehicle was bought brand new. It had oil consumption issues. I always had to top off engine oil every 3 to 4 thousand miles or so.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- EAST FALMOUTH, MA
I thought this was for a mechanical issue (not a safety issue). Check engine light came on not blinking. Was code p0126 covered in bulletin 01-005/23 - Coolant Control Valve. I'm on the Facebook CX-5 page and I see that many people have had this issue. One person had the same problem twice on the same car. I would like very much to have the correct NHTSA link to report this problem so that others may report it as well. In my case check engine light came on far from home. A local dealer said it would be safe to drive home which I did (about 180 miles). But a problem that occurs many times on a given car model perhaps should be a recall. The only charge was about $75 from the garage who read the code and diagnosed the problem. It was covered under warranty so there was no further charge to me.
Source: NHTSA WEB SITE