2014 MAZDA CX-5 Complaints

MY CAR HAS BEEN EXPERIENCING AN ISSUE WITH THE ENGINE. WHEN I TURN THE ENGINE OFF THE RADIO AND LIGHTS REMAIN ON. AND, THEN I HAVE TO TURN THE CAR BACK ON AND MOVE THE CAR FROM PARK TO DRIVE OR REVERSE AND TURN THE WHEEL THIS HAVE TO BE MULTIPLE TIMES SOMETIMES ABOUT 10 TIMES TO GET THE CAR OFF. IT HAS CAUSED ME TO RUN LATE AND A BATTERY REPLACEMENT. THIS IS HUGE PROBLEM AND NEEDS TO BE RECALLED AND AT NO CHARGE TO THE CUSTOMERS AND OWNERS OF THE MAZDA.

WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT. THIS ISSUE HAS BEEN HAPPENING FOR WELL OVER A YEAR NOW. I'M ADDING AN ARBITRARY DATE BELOW.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED WHILE STATIONARY AND ATTEMPTING TO SHUT-OFF VEHICLE USING THE PUSH TO START BUTTON, THE VEHICLE TURNED OFF HOWEVER, THE BATTERY REMAINED ON CAUSING THE BATTERY TO DRAIN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

MY 2014 CX5 PAINT IS FADING! PAINT SHOULD NOT FADE IN SUCH A SHORT TIME. IT'S LITERALLY SLIDING OFF MY CAR!

WHEN TURNING THE VEHICLE OFF THE ENGINE WILL TURN OFF BUT THE ELECTRICAL COMPONENTS CONTINUE RUNNING. PARK SHIFTER SWITCH WEARS DOWN AND STOPS WORKING. THIS PROBLEM COULD RESULT IN BATTERY TO DIE. THIS HAPPENS REPEATEDLY. THIS IS WHEN THE DRIVER IS ATTEMPTING TO PARK THE VEHICLE.

WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I HAVE TO START THE ENGINE AND TURN IT OFF MULTIPLE TIMES (SOMETIMES 20+ TIMES) TO COMPLETELY SHUT EVERYTHING OFF. MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT.

WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A COMMON PROBLEM IN 2014 MAZDA CX-5 AND THERE ARE NUMEROUS COMPLAINT ABOUT IT. THIS ISSUE LEADS TO DRIVER STRANDED AS WITHOUT PROPER SHUTOFF,IT RUNS DOWN BATTERY. MAZDA IS FULLY AWARE OF THIS ISSUE AND THEY HAVE RECTIFIED THE SHIFTER SWITCH WITH NEW PART # KDY0-46-040. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM WITH BULLETIN NO. 05-004/16 AND NOW RECOMMENDING TO REPLACE THE SWITCH UNIT WITH NEW PART # KDY0-46-040. HOWEVER THERE IS NO RECALL FOR THIS ISSUE. MAZDA SHOULD REPAIR THIS DEFECTIVE PART WITHOUT ADDITIONAL COST TO OWNERS AS THIS CAN BE DANGEROUS AS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS OCCURRED TO US MULTIPLE TIMES AND AS RECENT AS THIS WEEK ONLY.

THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. IGNITION SWITCH IS FAULTY. WHEN VEHICLE IS SHUT OFF, THE ENGINE SHUTS OFF, BUT THE AUXILIARY (RADIO, HEAT, AC) STAYS ON. THE SHIFT MUST BE MANIPULATED SEVERAL TIMES TO GET THE AUXILIARY OFF. BATTERY HAS BEEN DRAINED BECAUSE SOMEONE WHO DOES NOT KNOW ABOUT THIS DEFECT WILL INADVERTENTLY LEAVE IT ON.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, SEVERAL ELECTRICAL COMPONENTS REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE GEAR SHIFTER WAS AGGRESSIVELY MANIPULATED BEFORE THE VEHICLE WOULD TURN ON OR OFF. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED. THE BATTERY WAS REPLACED. GERALD JONES MAZDA (4022 WASHINGTON RD, AUGUSTA, GA 30907, (706)862-1793) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NEEDED TO PROVE THE CAUSE OF THE FAILURE. THE CONTACT WAS ALSO REFERRED TO THE NHTSA FOR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

WHEN VEHICLE IS STATIONARY THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON. THE IGNITION STAYS ON IN ACCESSORY MODE. WHEN THE SHIFT IS IN P POSITION. TAKES NUMEROUS TRIES TO TURN CAR OFF. THIS ALSO RUNS BATTERY DOWN HAD TO REPLACE BATTERY AT 44,000 MILES. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM BULLETIN NO. 05-004/16 THEY SAID DEALER SHOULD REPLACE THE SWITCH UNIT AND CARS PRODUCED AFTER 12/27/2013 WOULD HAVE A MODIFIED SWITCH UNIT TO CORRECT THE PROBLEM. ALSO MESSAGE ON DASH STATES CAR IS NOT IN PARK PUT SHIFT IN PROPER POSITION EVEN THOUGH SHIFT IS IN CORRECT POSITION. THIS CAN BE DANGEROUS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS HAPPENED NUMEROUS TIMES. BROUGHT TO DEALER WAS INFORMED THEY HAD NOT HEARD OF PROBLEM AND THEY RECOMMENDED I CHANGE ENTIRE SHIFT MECHANISM INSTEAD OF SWITCH UNIT THAT THEIR MAZDA BULLETIN STATES. *TR