2020 MAZDA CX-5 Complaints

I was traveling behind a propane truck, that was going to make a right turn. I disengaged the adaptive cruise control by tapping on the break. I began coasting to a stop, suddenly the car began accelerating again with no warning. I was forced to make the turn with the propane truck and side swiped the truck in the process.

The infotainment system experiences a "ghost touch" at random times. Usually it is when it is warm out or in direct sunlight. This has caused some of the safety features of the car to be randomly turned off. The system becomes unresponsive to manual controls while the ghost touch is occurring. This is frequent and dangerous. It is shut off lane control warnings, lighting, dimmed the entire system, etc. This has been a known issue on past models and the dealer is telling me they are aware of this but it is not covered under the warranty on my model. The first time this occurred was around 35,000 miles but I didn't realize what was happening. When I asked the dealer about it, they couldn't repeat it and ignored my concerns. It didn't start regularlly occurring until after my 36,000 mile warranty was up.

The engine of this vehicle has been leaking from different areas consistently. The first leak was the timing cover gasket not properly sealing from manufacture. The dealership covered this under warranty without push back. I then identified a weep from the oil pan gasket during a normal oil change interval. This gasket leak was again from manufacture. I had watched this leak and it seemed to be getting worse over changes and evolved beyond a weep. I also found oil leaking onto one of the spark plugs when changed around 56K miles. I brought it to the dealership and received much push back, conducted oil consumption test for a visible leak, and then placed dye in the oil. It was identified as the oil pan gasket leaking. After much hesitation I eventually was able to get this "repaired" by the dealership at 57K miles. We are now nearly crossing 65K miles and a new leak has presented, enough to cause the low oil light to illuminate and pooling of oil on the access cover. I have yet to identify the source but I am again bringing this to the dealer. Safety concern is that my wife and toddler were an hour away from home on the side of the highway when this light illuminated and had to stop on the side of the road in the cold weather and turn the car off. They could be pulled over in unsafe areas or even be stranded in the cold - or risk seizing the engine to stay warm.

Faulty engine coolant thermostat causing cooler than normal range engine. Engine light code P0126

2020 MAZDA CX-5. CONSUMER WRITES IN REGARD TO THE EMERGENCY BRAKING FEATURE ON VEHICLE.

Airbags did not deploy when I crashed into a guard rail dragging for 40-50 feet.

The contact owns a 2020 Mazda CX-5. The contact stated that while the brake pedal was depressed stopped at a light, he noticed that the vehicle moved forward and the RPM was fluctuating from 600-1,000. No warning light was illuminated. The vehicle was taken to the dealer where the failure was duplicated; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

For some reason this vehicle will make a whoop sound after driving it for a little then idle, either at a stop light or sitting in a parking lot. The first time we heard it we thought that there was a police vehicle in the area. We took it to Mazda dealership, and they didn't what why it was making that sound. The vehicle has less than 25K miles. We are not sure if it could be a big safety issue or not but would like Mazda to look into this. There are no warning lights or signs to know when it's coming. The Mazda dealership in our area has no clue and it is annoying hearing this whoop sound.

At mileage of 24,993 and on April 24, 2022 my oil light came on, creating a very unsafe situation for myself and my young son, nearly stranding us on a very isolated road after dark. My vehicle has regular maintenance at the dealer and was not due for an oil change until 25,378 miles or June 13, 2022. About 30 miles prior to the engine oil light coming on, my car indicated that an Oil Change was due (prematurely). I added oil to be able to drive it to the dealer who has not verified any issues.

High pitch noise coming from upper side of vehicle while driving on a freeway with strong side winds (35-40mph wind gusts).