2023 MAZDA CX-50 Complaints

View complaints related to 2023 MAZDA CX-50. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2023 MAZDA CX-50. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 MAZDA CX-50
    - applegate, CA

    The stock manufacturer brakes on this vehicle have been known for issues. There is a open recall on some models but according to records my vehicle does not fall under the listed VIN numbers associated with the recall. Although my vehicle experiences the same concerns the recall list stats. The brakes seem to intermittently have trouble slowing the car down while ascending slopes and coming to a immediate stop. Often you are forced to use excessive force on the pedal and it still does not come to a complete stop.With the amount of forced iv had to use in the past the brakes should lock up and and create a slide but iv never experienced it. If im am not careful and maintain all attention to what its front of me i fear i will create a accident some day. To often in stop and go traffic or abrupt braking situations i have not been able to assure the vehical will stop . This causes concerns due to always having to travel at slower speeds and politically car repair bills. The life expectancy on the brakes are wearing out quickly. I am not a aggressive driver so i should have no problems with premature brake wear. Iv had the brakes inspected by the same dealership multiple times but they always say there's nothing wrong. The brakes have felt the same since purchasing date. Now we are two years into own the vehicle. The dealership is no help and the manufacture is not as well.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Portland, OR

    On the freeway going 60 MPH, the safety system malfunctioned and applied maximum braking - as if I was going to collide with something in front of me. It was frightening. There was a 1/4 mile of open road in front. It happened 2 more times in the next 2 miles on the interstate. Background: I had been driving through a snow storm for a couple hours prior to the incident and I received a forward camera dirty warning. I was in the left lane (of 3 lanes) with a concrete barrier about 15 ft to my left. All 3 times, there was a semi truck & trailer on the right. I was in no danger of collision. I took the CX50 to the Mazda Dealer and the issue was escalated to the regional service techs who said the auto was "working as intended" I vehemently disagree. I am lucky there was no one driving close behind me, otherwise there would have been a terrible accident

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Cary, NC

    Several times in the past 2-3 weeks. I have placed my car from park to reverse or drive and when I release my foot from the brake. The car doesn’t move. A loud pop occurs and then the car begins to move.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Garfield, NJ

    Turning steering wheel to the left seems to stick somewhat between 9 and 11 o'clock position. It seems more likely happening in cold weather and more obvious at lower speeds.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Arlington, TN

    Both front driver and passenger seats have ~1-inch rips on the side. This appears to be a common issue among CX-50 owners, with multiple reports online. The premature tearing raises concerns about material durability and potential safety risks over time.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Broomfield, CO

    There was an airbag malfunction. The whole air vent came off and the airbag bursted. Smoke was everywhere. It was awful.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Madison, AL

    Power steering is sticky when turning wheel to left between 10 to 11 o clock position

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Little Neck, NY

    When driving, the car automatically apply the brakes even though there is no car or any obstruction in front of the vehicle. This happens 3-4 times in the last year. The i-ACTIVESENSE System malfunction. The brake system malfunction. Now I am receiving a Critical Vehicle Malfunction Alert. I am bringing my car to the dealer tomorrow morning (Monday, December 23rd, 2024) for it to be addressed. This is a very serious and dangerous issue and almost cost me an accident on two occasion.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Lakeland , FL

    The seat craftsmanship are sub-par. There is fraying in the seams that connect the vinal to the fabric, which Mazda refuses to repair.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Natural Bridge Station, VA

    The contact owns a 2023 Mazda CX-50. The contact stated while driving approximately 35 MPH, there was a loud booming sound coming from the front section of the panoramic sunroof and the sunroof glass exploded, causing shards of glass to fall into the cabin of the vehicle. The shattered sunroof glass fell onto the driver. There was no injury sustained. During the failure, the sunroof glass was closed. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not notified of the failure. The failure mileage was 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE