2011 MAZDA CX-7 Complaints

FOR THE LAST 2 YEARS I HAVE BEEN TRYING TO GET OUR HEADLIGHTS TO WORK PROPERLY WITH NO SUCCESS. EVEN WHEN BOTH DIM HEADLIGHTS ARE WORKING THEY ARE SO DIMM WE CAN'T DRIVE WITH THEM AND IF ONE OF THEM GOES OUT WE MIGHT AS WELL NOT HAVE A HEADLIGHT. I HAVE A VW AND IF ONE OF IT'S LOW BEAM LIGHTS IS OUT IT IS 100 TIMES BRIGHTER THAN THE MAZDA WITH BOTH LOW BEAMS. THIS IS VERY DANGEROUS BECAUSE IF WE ARE OUT AT NIGHT WE HAVE TO USE THE HIGH BEAMS WHICH BLINDS ON COMING TRAFFIC. I HAVE TAKEN IT TO JIM ELLIS MAZDA TWICE AND THE FIRST TIME I DIDN'T EVEN GET HOME WITH OUT THE LIGHT FALLING OUT. TOOK IT BACK AND THEY ASSURED ME IF WAS FIXED BUT IT WASN'T AND NOW THE SERVICE REP NOR THE SERVICE MANAGER WILL EVEN RETURN MY CALL. I HAVE HAD IT TO 3 DIFFERENT LOCAL SHOPS AND THEY CAN'T FIX IT EITHER. ONE OF THEM FINALLY GOT THE LIGHT FROM FALLING OUT AND REPLACED THEM BOTH WITH THE BRIGHEST LIGHT WE COULD FIND AND THEY ARE STILL VERY VERY DIMM. I HAVE ALSO SPENT HUNDREDS OF DOLLARS ON THIS ISSUE SO IT IS NOT ONLY DANGEROUS BUT VERY DISAPPOINTING NOT TO MENTION VERY DANGEROUS. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" MY CAR HAS BEEN UNDER RECALL SINCE MAY 2016. BY MANUFACTORS DIRECTION, I SHOULD NOT USE THE CAR BECAUSE OF DANGER TO PASSINGERS. WE ARE A 2 PERSON FAMILY, AND THIS IS OUR ONLY TRANSPORT. FIVE (5) MONTHS HAS PUT A SERIOUS STRAIN ON US. I BELIEVE THIS DEFECT SHOULD HAVE BEEN SOLVED IN A MORE TIMELY MANNER.

THE CAR HAS A ACCELERATION PROBLEN WHEN YOU ARE ON A DRIVE ON A STOP POSITION OR ON A RED LIGHT.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE HOWEVER WAS CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE DUE TO THE CONTACT NOT BEING ABLE TO SPEAK TO A REPRESENTATIVE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). FOR MONTHS, THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE DEALER ALSO INDICATED ON THREE OCCASIONS THAT THEY WOULD PROVIDE A LOANER VEHICLE, BUT THE CONTACT NEVER RECEIVED ONE. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I RECEIVED A LETTER IN JULY, 2016 INFORMING ME OF THE RECALL AND ASKING ME TO WAIT UNTIL FURTHER NOTICE FROM MAZDA. THEY SUGGESTED I NOT HAVE ANYONE RIDE IN THE PASSENGER SEAT UNTIL REPAIRED. I CALLED MAZDA DEALER 10-18-16 AND STILL DO NOT HAVE PARTS. THAT SUGGESTION IS NOT TENABLE AND WHAT ABOUT THE DANGER TO THE DRIVER? I FEEL THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR THIS RECALL TO BE TAKEN CARE OF AND REPAIRED. THANK YOU. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MADE SEVERAL CALLS AND WAS PLACED ON HOLD WITH NO CONFIRMATION ON WHEN AN APPOINTMENT MAY BE SCHEDULED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.