2010 MAZDA CX-7 Complaints

SUNROOF SHATTERED WHILE DRIVING ON THE HIGHWAY AT 60MPH AT 9:30AM WHEN I HEARD A LOUD CRASH ON THE ROOF OF MY CAR. I LOOKED IN MY REAR VIEW MIRROR AND SAW MANY PIECES OF GLASS FLYING BEHIND ME. THANKFULLY, I HAD THE SHADE DRAWN CLOSED, OTHERWISE, I WOULD HAVE BEEN COVERED IN A SHOWER OF GLASS. I MANAGED TO PULL OVER AND DID NOT FIND ANY FOREIGN OBJECTS OR ROCKS (AND SAW NO ROCKS BOUNCING IN THE STREET PRIOR TO THIS INCIDENT). THE INSURANCE COMPANY ASKED ME WHAT HAPPENED, BUT I HAD NO EXPLANATION. IT SEEMS LIKE THE SUNROOF JUST EXPLODED.

SUNROOF SHATTERED - I JUST GOT ONTO I-43 VIA THE ON RAMP AND MY SUNROOF EXPLODED AND CAME DOWN ON ME LIKE A SHOWER OF GLASS. I WAS ABLE TO PULL OVER. I IMMEDIATELY LOOKED FOR ANY FOREIGN DEBRIS BUT THERE WAS NONE. I DROVE HOME AND CALLED THE CAR DEALER (HOLIDAY IN FOND DU LAC WI). THEY SAID THEY NEVER HEARD OF A SUNROOF BREAKING BECAUSE OF THE HEAT OR ANYTHING LIKE THIS AND MY EXTENDED WARRANTY WOULD NOT COVER. I HAD IT FIXED AND HEARD ABOUT THIS ON THE NEWS TWO WEEKS LATER. MY CAR IS A 2010 MAZDA CX7 IN EXCELLENT CONDITION. THE COST TO REPLACE WAS $597.08 PLUS TAX.

THE BULBS MELTED BOTH BACK TAIL LIGHT LAMPS. A MANUFACTURING DEFECT FROM DEFECTIVE PARTS. WHICH SHOULD BE REPLACE AND REPAIR FREE OF CHARGE. *TR

AS I WAS ROUNDING A CURVE ON AN ACCESS RAMP TO MELD INTO ONGOING TRAFFIC , THE CAR ENGINE DIED AND I WAS FORCED TO PULL TO THE SIDE AND COAST TO A STOP . I WAS FORTUNATE THAT I HAD NOT GOTTEN ON THE PW PARKWAY WHEN THE CAR DIED AS THE PARKWAY TRAFFIC WAS MOVING FAST. THE MAZDA REPAIR GARAGE TRACED THE PROBLEM TO A FUEL PUMP FAILURE. *TR

AFTER I HAVE COME TO A STOP THE CHECK ENGINE LIGHT AND TCS/DSC INDICATOR LIGHT ILLUMINATE. MY CAR REMAINS ON BUT WHEN I PUSH ON THE GAS THROTTLE MY CAR DOES NOT GO ANYWHERE. I HAVE TO TURN OFF MY CAR FOR A MINUTE OR SO AND THEN RESTART BEFORE I CAN DRIVE. THIS HAD HAPPEN 4 TIMES NOW (IN A 2 MONTH TIME FRAME). IT USUALLY HAPPENS WHEN I AM AT A STOP LIGHT AND DO NOT HAVE A WAY TO GET OFF OF THE ROAD. THE CHECK ENGINE LIGHT STAYS ON FOR A DAY OR SO AND THEN GOES AWAY. THEN IT WILL HAPPEN AGAIN. I HAVE BEEN DRIVING ON THE ROAD WHEN THIS HAS HAPPENED AND HAD TO PULL OFF QUICKLY ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS! I HAVE AN APPOINTMENT WITH A MAZDA DEALERSHIP TO HAVE IT LOOKED AT. *TR

ON 8/31/14 I NOTICED A RATTLING NOISE WHEN I ACCELERATED AS WELL AS A WHINING NOISE. THE NOISE WAS INTERMITTENT AND DID NOT OCCUR ALL THE TIME, BUT WAS A DISTINCT NOISE COMING FROM UNDERNEATH THE VEHICLE. I HAD NOT HAD ANY CHECK ENGINE LIGHTS ILLUMINATED OR ANY OTHER WARNING LIGHTS. I BROUGHT MY VEHICLE INTO MY LOCAL MAZDA DEALERSHIP AND THEY ADVISED IT WAS THE TURBO AND IN ORDER ACCESS APPROPRIATELY THEY WOULD NEED TO TEAR DOWN THE ENGINE. AFTER READING ONLINE THERE ARE NUMEROUS DOCUMENTED ISSUES WITH TURBOS, VVT TIMING CHAINS AND ENGINE ISSUES WITH MAZDA CX7. THE SHOP CALLED ME BACK 2 DAYS AFTER I DROPPED IT OFF AND SAID I WOULD NEED TO REPLACE THE TURBO & I NEED A NEW ENGINE. THEY ALSO STATED SINCE THERE WAS OIL SLUDGE PRESENT THAT I WOULD BE RESPONSIBLE FOR $9000 COSTS. I PROVIDED THE DEALERSHIP MY OIL CHANGE RECEIPTS INCLUDING THE LAST OIL CHANGE THAT WAS DONE IN JUNE. MY CAR WAS STILL WITHIN 3000 MILES AND WAS NOT DUE A OIL CHANGE, HOWEVER THE OWNERS MANUAL STIPULATES RECOMMENDED CHANGES EVERY 7000 MILES!! THE DEALERSHIP ADVISED THAT WHEN I BROUGHT IT IN NO OIL WAS IN THE DIPSTICK AND BECAUSE THERE WAS SLUDGE MAZDA IS DENYING MY POWERTRAIN WARRANTY (WHICH IS STILL ACTIVE) DUE TO NOT MAINTAINING THE VEHICLE. THIS IS ABSURD, I HAVE MAINTAINED MY VEHICLE AND MAZDA IS USING THIS AS AN EXCUSE TO NOT BE RESPONSIBLE FOR A OBVIOUS DEFECT IN THEIR VEHICLE!!! THERE ARE MANY DOCUMENTED INSTANCES ABOUT THIS SAME SCENARIO HAPPENING WITH OTHERS ALL OVER THE INTERNET, THIS ISSUE IS A RESULT OF A DEFECTIVE TURBO AND NOT DUE TO LACK OF MAINTENANCE. MAZDA EXTENDED TURBOS AND VVT TIMING CHAIN ISSUES TO 7 YEARS BECAUSE OF THIS SAME SCENARIO FOR 2007-2010 MAZDA CX7S BUT WHEN I ASKED ABOUT SSP 86 IM BEING TOLD MY VEHICLE DOES NOT QUALIFY. I WOULD LIKE TO KNOW WHY MAZDA CAN GET AWAY WITH NOT ABIDING TO THEIR WARRANTY AND REQUEST THIS BE INVESTIGATED. THANK YOU *TR

2010 MAZDA CX7. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED EVER SINCE THE VEHICLE WAS PURCHASED, HE AND HIS WIFE HAVE REPLACED THE HEADLIGHTS EIGHT TIMES. ON DECEMBER 12, 2011 THE DRIVER SIDE HEAD LIGHT WENT OUT. THEN ON MARCH 8, 2012 THE PASSENGER SIDE HEADLIGHT WENT OUT. THE DEALER INFORMED THE CONSUMER IT WAS VERY COMMON AND HEADLIGHTS COULD GO OUT AT ANY TIME. ANOTHER HEADLIGHT WENT OUT AGAIN ON OCTOBER 30, 2012. THE SAME BULB WENT OUT ON NOVEMBER 10, 2012. THE CONSUMER WENT BACK TO THE DEALER, WHERE IT WAS DISCOVERED THE BULB WAS INSTALLED INCORRECTLY. ON JANUARY 7, 2013 THE OPPOSITE HEADLIGHT WENT OUT. ON JUNE 10, 2013, THE HEADLIGHT WENT OUT AGAIN. ON OCTOBER 1, 2013 THE SAME THING HAPPENED. ON JUNE 12, 214, THE HEADLIGHT WENT OUT AGAIN. THE DEALER CONTINUED TO SAY, THERE WAS NO DEFECT. *JB

WHEN IT IS COLD OUTSIDE AND I AM BACKING OUT OR DRIVING FORWARD AND I BRAKE IT MAKES A GRINDING NOISE. I HAVE HAD MY BRAKES CHANGED AND THAT WAS NOT THE PROBLEM. IT ONLY DOES IT WHEN IT IS COLD OUT SIDE AFTER IT GETS WARMED UP IT STOPS. *TR

WHILE DRIVING ON THE TURNPIKE MY CAR STARTED TO MAKE A WHINING NOISE THEN SMOKE CAME FROM TAIL PIPES. AFTER HAVING IT LOOKED AT THE TURBO CHARGER HAS GONE BAD! *TR

BACK IN DECEMBER 2013; I TOOK MY MAZDA TO ITS SHEEHY DEALER TO GET MY USUAL OIL CHANGES, ETC. IT WAS REFERRED BY THE DEALER THAT I HAVE MY STEERING FLUID DRAINED AND REPLACED. I PAID FOR THIS WORK TO BE DONE; HOWEVER, PROBLEMS BEGAN TO OCCUR WITH MY POWER STEERING SOMETIME AROUND APRIL 2014 IN WHICH MY STEERING WHEEL WOULD GET SO TIGHT WHILE DRIVING THAT I COULD BARELY TURN. I TOOK THE CAR BACK TO THE DEALER IN WHICH THEY NOW STATE THAT I HAVE A BAD POWER STEERING PUMP WHICH DISALLOWS THE VEHICLE TO PERFORM ITS NORMAL STEERING. THIS IS A SAFETY HAZARD IN WHICH MAZDA ONLY RECOGNIZES THIS ISSUE WITH ITS MAZDA 3 VEHICLES, ETC. HOWEVER, THE ISSUE OF FAILED POWER STEERING PUMPS ON ITS MAZDA VEHICLES SUCH AS THE MAZDA 3, 6, CX-7, AND CX-9 FROM YEAR 2010 TO PRESENT NEEDS TO BE INVESTIGATED BECAUSE I HAVE MET OTHERS WHO ARE NOW DEALING WITH THIS SAME ISSUE WHICH CAN BREACH THE SAFETY OF THE OWNER OF THAT VEHICLE, OTHER VEHICLES, AND PEDESTRIANS IN AND AROUND THE TRAVELING AREA. MAZDA FAILS TO RECOGNIZE THIS PROBLEM IN WHICH I AM LOOKING TO THE FEDERAL GOVERNMENT TO LOOK INTO THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR