2012 MAZDA CX-7 Complaints

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS TURNED ON, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH FOR THE DRIVER TO SEE THE ROAD AHEAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

MY CAR WAS PARKED AND TURNED OFF WITH THE KEY IN MY HAND. I INSERTED THE KEY AND STARTED THE CAR WITH MY FOOT ON THE BRAKE. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. IT SURGED AHEAD AND WITHOUT ANY WARNING I CRASHED INTO A CEMENT BASE TO A POLE. I HAD BEEN PARKED IN THE DRIVEWAY OF A DONATION CENTER.

MY CAR WAS PARKED AND TURNED OFF. I ENTERED THE CAR, PUT MY FOOT ON THE BRAKE TO START THE CAR AND THEN PUT THE CAR IN DRIVE. IMMEDIATELY IT SURGED FORWARD ABOUT 50 FEET HITTING A CEMENT BASE TO A POLE. MY FOOT WAS STILL ON THE BRAKE. THE AIR BAG DEPLOYED AND THE SEATBELT WORKED KEEPING ME FROM ANY INJURY. THE INSURANCE COMPANY DETERMINED IT WAS TOTALED. THIS HAPPENED IN A PARKING LOT. THERE WAS NO POLICE REPORT AS IT WAS DEAMED PRIVATE PROPERTY AS IT WAS A GOODWILL STORE.

MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY 1-631-666-6100 AND WAS ADVISED TO BRING CAR IN. I DID AND IT WAS LOOKED OVER. I WAS IT DID NOT NEED IMMEDIATE ATTENTION ON 11/21/2016 AND THAT WHEN THE PARTS CAME IN THEY WOULD FIX THE CAR. I CALLED TODAY 1/19/18 AND WAS TOLD THEY STILL DONT HAVE THE PART AND THAT THIS IS A PRELIMINARY NOTICE THAT GETS SENT TO CAR OWNERS PER SHERRY AT MAZDA. SERIOUSLY 2 YEARS AND NO RESOLUTION. I WANT TO FILE A COMPLAINT.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.

THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.

GOT 2 RECALLS TELLING ME THAT I WILL BE CONTACTED WHEN IT PARTS ARE IN TO BE REPAIRED, SO FAR NOTHING IS BEEN DONE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CLICKING SOUND COMING FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE MILEAGE WAS 50,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.