2007 MAZDA CX-7 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EAGLE AUTO MALL (1320 OLD COUNTRY RD, RIVERHEAD, NY 11901 (631) 727-0700), BUT THE DEALER REFUSED TO REPAIR THE RECALL AND STATED THAT THE CONTACT WOULD NEED TO TAKE THE VEHICLE TO THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO MAZDA 112 (2112 NY-112, MEDFORD, NY 11763 (631) 654-2746), BUT THE DEALER ALSO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A MAZDA DEALER. THE CONTACT HAD NOT EXPERIENCED AN AIR BAG FAILURE. ALSO, WHILE DRIVING, THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD. THE EXACT LOCATION OF THE SMOKE COULD NOT BE DETERMINED. THE CONTACT STATED THAT HE PREVIOUSLY HAD TO USE A GALLON OF OIL PER WEEK. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MAJOR WORLD AT (866) 614-2884 (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE THE DEALER STATED THAT THE ENGINE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED 7/17/18*JB

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS KNOCKED UNCONSCIOUS BY THE IMPACT AND STRUCK A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING TO THE HEAD, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 11/15/17 *BF UPDATED 12/12/2017*JS

THE TIMING CHAIN TENSIONERS & BEARINGS THAT KEEP THE CHAIN TIGHT WEAR OUT WAY BEFORE THEIR LIFE SHOULD BE UP. I TOOK THE CAR TO THE MAZDA DEALERSHIP TO HAVE IT LOOKED AT & THE SHOP TECHNICIANS SAID THEY GET THIS PROBLEM WITH THESE CARS ALL THE TIME. ALL THEY HAD TO DO WAS LISTEN WHEN THE CAR WAS STARTED & THEY KNEW EXACTLY WHAT THE PROBLEM WAS. EVEN BEFORE GOING IN I CALLED & SPOKE TO A SERVICE TECH. AS SOON AS I SAID "MY CAR SOUNDS LIKE A DIESEL VEHICLE HE SAID OVER THE PHONE THAT THE PROBLEM WAS WITH THE TIMING CHAIN TENSIONERS AND SUCH. HE ALSO SAID MANY OF THE SAME CARS COME IN WITH THE SAME PROBLEM & HE COULDN'T UNDERSTAND WHY THERE WASN'T A RECALL ON THIS. THAT IS WHY I AM WRITING TO YOU. THE SOUND OCCURS WHEN THE ENGINE IS RUNNING REGARDLESS OF IF WE'RE IN MOTION OR NOT. IF YOU PUT MAZDA CX-7 SOUNDS LIKE A DIESEL IN A BROWSER SEARCH YOU WILL GET MANY RESULTS REGARDING THE TIMING CHAIN ISSUE.

NHTSA RECALL #16V-593 - THIS RECALL INDICATES THAT THERE IS THE RISK OF SIGNIFICANT LOSS OF STEERING CONTROL INCREASING THE RISK OF A CRASH. THIS RECALL IS TAKING AN INORDINATE AMOUNT OF TIME, AND I THINK THAT IT IS IMPERATIVE THAT THIS BE EXPEDITED IN ORDER TO REPLACE THE PART BEFORE IT BECOMES A MORE SEVERE ISSUE WHICH COULD INCLUDE LITIGATION. THE STEERING CONTROL IS A VITAL PART OF THE OPERATION OF THIS VEHICLE AND I DON'T THINK THAT IT IS FEASIBLE OR FAIR TO THE OWNERS OF MAZDA VEHICLES TO BE PLACED IN SUCH A PRECARIOUS SITUATION. THIS ISSUE NEEDS TO BE ESCALATED SO THAT EXISTING OWNERS OF THESE VEHICLES CAN GET THE REPLACEMENT PARTS THAT ARE NEEDED AS SOON AS POSSIBLE. MY VEHICLE IS BEGINNING TO EXPERIENCE SOME OF THESE STEERING ISSUES, AND I KEEP MY CAR PROPERLY MAINTAINED , BUT THE EXPENSE OF THE REPLACEMENT OF THESE CONTROL ARMS AT THIS TIME IS A DIFFICULT EXPENSE. PLEASE HELP ME TO HAVE THIS ISSUE ESCALATED.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ATTEMPTING TO MOVE THE VEHICLE, IT WOULD NOT GO FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO SIEMANS FORD INC. (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106, TEL: (888)501-0429) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 55 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT CALLED DEERY BROTHERS MAZDA (LOCATED AT 200 S GEAR AVE, WEST BURLINGTON, IA 52655) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AC UNIT SMOKE WHEN IT BRAKES CAUSING SMOKE TO COME IN SIDE AND CAUSING CERVITEEN BELT TO BREAK ALSO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RUSS DARROW MAZDA OF MILWAUKEE, 11330 W METRO AUTO MALL, MILWAUKEE, WI 53224 (414) 973-3939) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LIBERTY SUPERSTORES LOCATED AT 1101 E OMAHA ST RAPID CITY, SD 57701) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVE A RECALL LETTER ABOUT THIS PROBLEM SINCE THIS DAY I BEEN DEALING WITH THE MAZDA DEALER AT 635 RIVERDALE ST WEST SPRINGFIELD AND THEY BEEN TELLING ME THAT THEY NEED TO OTHER THE PART AND THEY WILL CALL ME WHEN THEY HAVE IT SO THEY CAN FIX THE PROBLEM I BEEN CALLING THEM EVERY MONTH AND THEY KEEP TELLING ME THE SAME STORY HOW LONG I NEED TO WAIT IF SOMETHING HAPPEN TO ME OR MY CAR THEY WILL PAY FOR EVERYTHING? THAT IS THE ONLY TRANSPORTATION THAT I HAVE AND I USE MY CAR TO WORK EVERY DAY SO I WANT TO KNOW HOW LONG MOTHS MORE I NEED TO KEEP WAITING.