2010 MAZDA CX-7 Complaints

WE WERE NOTIFIED OF A SAFETY RECALL IN AUGUST 2016 AT THE TIME THEY INFORMED US A FIX WAS UNAVAILABLE AND WE WOULD BE NOTIFIED WHEN ONE WAS AVAILABLE. THE RECALL INCLUDES THE POSSIBLE LOSE OF STEERING DURING OPERATION. DO DATE, SEPTEMBER 6, 2017 NO INFORMATION HAS BEEN RECEIVED REGARDING PARTS, A FIX OR A SOLUTION TO THIS DANGEROUS DEVELOPMENT.

VEHICLE SKIDS DURING RAIN/SNOW CONDITION AS IF I WILL LOSE CONTROL OF CAR. BRAKES WERE CHECKED & CHANGED BUT THE PROBLEM STILL OCCURS. I EXPERIENCED ON SEVERAL DIFFERENT OCCASIONS OVER THE PAST YEARS. I CONTACTED MAZDA DEALER AND WAS TOLD I HAD TO WAIT TO HEAR FROM MANUFACTURE...STILL WAITING.

NHTSA RECALL # 16V-593 MANUFACTURER RECALL # 9716H I RECEIVED THE RECALL NOTICE IN AUGUST OF 2016 THAT STATES THE BALL JOINT COULD LOOSEN AND I COULD CRASH THEY STILL DO NOT HAVE THE PARTS OR A REMEDY HOW LONG SHOULD I HAVE TO WAIT BEFORE THIS ISSUE IS FIXED ONCE I CRASH WILL IT BE FIXED???

ON 4 SEPARATE OCCASIONS, THE BRAKES FAILED TO STOP THE CAR. THE LAST 2 TIMES, THE CAR NOT ONLY DIDN'T STOP BUT IT ACCELERATED. I COULD HAVE BEEN INVOLVED IN A COUPLE OF VERY SERIOUS ACCIDENTS. EACH TIME, I WAS DRIVING ON CITY STREETS ON DRY PAVEMENT. THE LAST OCCURRENCE WAS ON AUG 14, 2017, AND I TRIED TO STOP THE CAR BY USING THE GEAR SHIFT, BUT THE CAR DIDN'T STOP RIGHT AWAY. THE DEALERSHIP IS CURRENTLY WORKING WITH MAZDA TECH SUPPORT, BUT THEY CAN'T FIND A CAUSE FOR THIS. THEY WANT TO INSTALL A FLIGHT RECORDER, AND FOR ME TO TAKE THE CAR BACK SO I CAN DRIVE IT UNTIL THIS HAPPENS AGAIN. I TOLD THEM NO BECAUSE OF THE SERIOUSNESS OF THE PROBLEM, AND THE DEALERSHIP IS TESTING IT NOW. THIS PROBLEM BEGAN IN AUGUST 2015, AND I'VE ALREADY SPENT OVER $1000 ON REPAIRS RELATED TO IT.

MAZDA SENT ME A RECALL NOTICE IN AUGUST OF 2016. THE RECALL STATED THAT WATER COULD POSSIBLY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT DURING DRIVING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT BALL JOINT LOWER CONTROL ARM. AFTER EXTENDED OPERATION IN SUCH A CIRCUMSTANCE, IT COULD SEPARATE AND GETTING INTO A CRASH COULD BECOME EASIER. THIS IS A SAFETY ISSUE THAT NEEDS ADDRESSED IMMEDIATELY, AS I HAVE BEEN WAITING OVER A YEAR FOR THIS ISSUE TO BE FIXED.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BALISE MAZDA DEALER (LOCATED AT 3635 RIVERDALE ST, WEST SPRINGFIELD, MASSACHUSETTS 01089; 413-306-3036) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WERE REPLACEMENTS FOR CERTAIN VEHICLES AND TO HAVE THE DEALER DIAGNOSE THE VEHICLE TO SEE IF THE REMEDY WAS NEEDED. THE CONTACT RETURNED TO THE DEALER WHO REFUSED TO DIAGNOSE THE VEHICLE AND REITERATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 3063036. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A RATTLING AND KNOCKING NOISE WHILE STEERING THE VEHICLE LEFT AND RIGHT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S TIE ROD FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE COASTAL CART CARE DEALER WHO REPAIRED THE TIE ROD AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT AVAILABLE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.