2010 MAZDA CX-7 Complaints

RECEIVED A RECALL NOTICE OCTOBER 2016 CONCERNING A RECALL FOR THE FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H. THE NOTICE STATED THAT REPAIR PARTS WERE NOT AVAILABLE. IT'S NOW JUNE 2017 AND THE REPAIR PARTS ARE STILL NOT AVAILABLE. JUST SPENT 30 MINUTES ON HOLD TRYING TO SPEAK WITH SOMEONE AT MAZDA -- FINALLY GAVE UP AND HUNG UP. I'M FILING THIS COMPLAINT BECAUSE IN NO WAY WOULD THIS BE CONSIDERED A TIMELY RESOLUTION OF THIS PROBLEM. I WANT MY CAR REPAIRED!

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2010 MAZDA PURCHASED USED AT 70K MILES APRIL OF 2015. I HAVE HAD TO REPLACE THE OIL COOLER, THE ENTIRE VVT SYSTEM AND NOW A TURBOCHARGER HAS BLOWN. 5K IN REPAIRS AND THE CAR IS BARELY WORTH THAT.

FRONT LOWER CONTROL ARMS. RECALLED IN SEPTEMBER 2016. STILL NO PARTS FIX, MAY 2017. WHY ARE THE PARTS STILL NOT AVAILABLE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE LOW BEAMS SHORTED MORE THAN FIVE TIMES AND AN INDEPENDENT MECHANIC HAD TO REPLACE THE HEAD LAMP ASSEMBLIES MULTIPLE TIMES. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE THE RECALL REPAIRS AND TO REPORT THE ELECTRICAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER SCHEDULED THE APPOINTMENT AND INDICATED THAT THEY SERVICED THE RECALL; HOWEVER, DAYS AFTER THE REPAIR, THE AIR BAG INDICATOR CONTINUED TO FLASH RANDOMLY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED THAT THE REMEDY PROVIDED NO SOLUTION AND REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION.THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN

IT HAS BEEN 1 YEAR SINCE THE RECALL WAS MADE. BUT THE PARTS WERE NEVER AVAILABLE. I WENT THROUGH WINTER IN CHICAGO FEELING UNSAFE. I DON'T THINK THEY ARE REPLACING MY LOWER CONTROL ARM. THEY ARE POSTPONING IT TO HOPE THAT I WILL FORGET ABOUT IT.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS).