2010 MAZDA CX-9 Complaints

MY BRAKE BOOSTER HAS FAILED AND CAUSED A NEAR CRASH. THE HISSING SOUND WHEN PRESSING THE BREAK OCCURS AND THE BRAKES DO NOT COME TO A COMPLETE STOP. I HAD THE VEHICLE INSPECTED AND THE SAME BRAKE BOOSTER FAILURE THAT HAS BEEN REPORTED HAS BEEN PREVIOUSLY REPORTED. I WAS NEVER NOTIFIED FROM MAZDA OF THE WARRANTY EXTENSION AND NOW THAT MY MILEAGE IS AT 101,000 MILES I'VE JUST MISSED THE "WARRANTY EXTENSION" AND THEY REFUSE TO MAKE THE REPAIR. WHY IS THIS JUST AN INVESTIGATION AND NOT A COMPLETE RECALL? MAZDA CLEARLY KNOWS THERE'S A PROBLEM AND THIS CAN CAUSE SERIOUS ACCIDENTS WITH INJURY. MY WIFE, WHO IS THE PRIMARY DRIVER, IS PREGNANT AND HAVE 3 SMALL CHILDREN THAT USE THIS VEHICLE. *TR

WHILE DRIVING VEHICLE, AT APPROXIMATELY 50 MPH, SUNROOF EXPLODED. WEATHER WAS SUNNY AND APPROXIMATELY 18 DEGREES FAHRENHEIT. DRIVER'S SIDE HEAT WAS ON AND SET AT 73 DEGREES FAHRENHEIT. SUN SHADE AND SUNROOF WERE CLOSED. SUNROOF HAD NOT BEEN OPERATED IN A FEW MONTHS. NO EVIDENCE OF OUTSIDE INTERFERENCE. NO OTHER TRAFFIC WITHIN 150 FEET. EXAMINATION OF REMAINING GLASS INDICATED UPWARD BOW, INDICATING PRESSURE FROM INSIDE PUSHING OUT, IN MY OPINION. ROAD WE WERE ON AT TIME WAS A STATE ROAD IN A RURAL AREA AND WE WERE TRAVELLING IN A STRAIGHT LINE, TRANSITIONING FROM A 2-LANE HIGHWAY TO A 4-LANE SECTION APPROXIMATELY 1 MILE FROM AN INTERSTATE EXCHANGE. ROAD CONDITIONS WERE CLEAR AND DRY. I HAVE NO PLAUSIBLE EXPLANATION FOR THIS OCCURRENCE? NO POLICE REPORT WAS FILED. DEALER SERVICE DEPARTMENT CLOSED ON SATURDAY (DAY OF INCIDENT), BUT WILL BE CONTACTED REGARDING EXTENDED WARRANTY COVERAGE. THIS COULD HAVE RESULTED IN AN ACCIDENT, IF SUN SHADE WAS OPEN, EXPOSING PASSENGER AND DRIVER TO FLYING GLASS. THEREFORE, I CONSIDER THIS AN UNEXPLAINED SAFETY HAZARD.

CAR WAS MAKING GRINDING SOUNDS WHEN THE VEHICLE WAS IN MOTION, ESPECIALLY WHEN I TURNED LEFT/RIGHT AS WELL AS WHEN I WAS STOPPING THE VEHICLE. MOST NOTICEABLE ON CITY STREETS. NEEDED TO REPLACE TRANSFER CASE AND TRANSMISSION.

TL* THE CONTACT OWNS A 2010 MAZDA CX-9 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/20/16 LN *TR

FOR SEVERAL WEEKS NOW I HAVE BEEN HEARING A HISSING NOISE COMING FROM MY BRAKE PEDAL WHEN ENGAGING THE BRAKES. NOW, FOR THE PAST SEVERAL DAYS I HAVE NOTICED THAT THE BRAKE DEAL BECOME VERY HARD TO PRESS DOWN WHEN TRYING TO STOP. TODAY I WAS VERY SCARED BECAUSE I DIDN'T THINK THE CAR WOULD STOP.

WHILE DRIVING ON HIGHWAY TPMS SIGNAL SOUNDED. EXITED IMMEDIATELY REAR RIGHT TIRE FLAT.UPON EXAMINATION VALVE HAD FALLEN INTO TIRE. CHANGED TIRE WENT TO SERVICE TIRE DEALER STATED ALL VALVES CORRODED BADLY. REPLACED ALL VALVES AT COSTCO THEY WERE UNABLE TO SERVICE TOO MUCH CORROSION. CX9 OWNERS SHOULD BE WARNED OF PROBLEM AND POSSIBLE CATASTROPHIC FAILURE.

VEHICLE WAS PARKED. THE TAILGATE WAS OPENED MANUALLY. I WAS MOVING ITEMS AROUND IN THE TRUNK TO MAKE ROOM FOR NEW PURCHASES. MY HUSBAND DID NOT SEE THAT I WAS MOVING ITEMS IN THE TRUNK. HE APPROACHED THE DRIVERS SIDE OF THE VEHICLE AND PRESSED THE POWER TAILGATE BUTTON INSIDE THE VEHICLE AND THE TAILGATE BEGAN TO CLOSE. IT MADE CONTACT WITH THE BACK OF MY NECK AND PUSHED MY FACE DOWN INTO THE FLOOR BOARD. THE SENSORS DID NOT WORK. WHEN THE TAILGATE MADE CONTACT WITH ME IT PUSHED DOWN HARDER AND FASTER INSTEAD OF GOING BACK UP TO OPEN. THIS CAUSED A SERIOUS INJURY TO MY NECK. SPECIFICALLY CERVICAL 5-7 HAD TO BE SURGICALLY FUSED WITH A TITANIUM PLATE AND SCREWS, AND MY SPINAL CORD HAD TO BE DECOMPRESSED AS THE DISCS HAD COMPRESSED MY SPINAL CORD AND COULD HAVE CAUSED COMPLETE PARALYSIS FROM MY NECK DOWN.

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS NOTIFIED THAT THE TRANSFER CASE HAD A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,200. *CN

NOTICED DASHBOARD ON THE PASSENGER SIDE WAS MELTING. DRIVER SIDE IS OK, BUT THAT'S BECAUSE IN THE 2010 MAZDA 6 I SPORT MODELS, AT LEAST, THE DASHBOARD IS MADE OF TWO DIFFERENT MATERIALS BETWEEN DRIVER SIDE AND PASSENGER SIDE. IF YOU PUT YOUR FINGER ON THE MELTED AREA, THERE WILL BE A BLACK TAR-LIKE RESIDUE ON YOUR FINGER WHEN YOU TAKE IT OFF. THIS IS A BLACK DASHBOARD. NO SAFETY ISSUE THAT I'M AWARE OF, BUT THERE IS NO EXCUSE FOR A DASHBOARD TO MELT, REGARDLESS OF CLIMATE THAT THE CAR IS IN. *TR

HAND FREE EQUIPMENT (BLUE TOOTH) STOPPED COMMUNICATION WITH MY MOBIL PHONE, DUE TO A SOFTWARE ISSUE. WHEN CONTACTING THE MAZDA DEALER AND MAZDA NORTH AMERICA CUSTOMER CARE, THEY DECLINED TO REPAIR THE DEFECTIVE PART, EVEN THOUGH MY VEHICLE IS STILL COVERED UNDER EXTENDED WARRANTY. *JS