2012 MAZDA CX-9 Complaints

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 20 MPH, THERE WAS A LOUD METAL TO METAL NOISE COMING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE GEARS FAILED TO SHIFT CORRECTLY AND THE OIL AND ENGINE INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE CHANGED. THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED AND WORSENED. THE CONTACT ALSO SMELLED FUEL COMING FROM THE VEHICLE AND THE VEHICLE HAD TROUBLE ACCELERATING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000.

AT 44,000 MILES, BRAKES FEEL HARD AND VEHICLE BRAKES SLOWER THAN IT SHOULD WAS NEARLY IN AN ACCIDENT DUE TO THIS. IT TOOK A MUCH LONGER DISTANCE TO STOP. EMERGENCY REPAIR AT LOCAL SHOP INDICATED BRAKE BOOSTER FAILED. REALLY DANGEROUS SITUATION. MAZDA SHOULD RECALL

BRAKE BOOSTER FAILED WHILE DRIVING CAUSING BREAK ABILITY TO FAIL COMPLETELY. CAR COULD NOT STOP. REALLY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BRAKE PEDAL BECAME SPONGY AND STOPPING POWER DIMINISHED CONSIDERABLY. HEARD A LOUD HISSING SOUND FROM THE FRONT DRIVER'S SIDE. HAD TO FULLY DEPRESS THE BRAKE PEDAL TO STOP QUICKLY.

BRAKE BOOSTER - WHEN DEPRESSING THE BRAKES (ANY TIME OF DAY) THERE WAS A STRANGE HISSING NOISE, LIKE AIR BEING RELEASED FROM A BALLOON. IF THE PEDAL WAS PRESSED CLOSER TO THE FLOOR THERE WAS A HIGH PITCHED SQUEAL. BRAKES BECAME VERY HARD TO PRESS AND THE CAR BECAME EXTREMELY DIFFICULT TO STOP. LUCKILY THERE WERE NO CARD IN FRONT OF ME. A REPAIR SHOP INSTRUCTED ME TO CHECK BRAKE FLUID (WHICH WAS SLIGHTLY LOW, AND I FILLED IT). THIS DID NOT SOLVE THE PROBLEM. BRAKES ARE EVEN HARDER TO PRESS. FROM RESEARCH I SEE THAT MAZDA HAS HAD THIS PROBLEM FOR SOME YEARS NOW. THEY SHOULD RECALL THESE CARS AND REPLACE THE BOOSTERS BEFORE SOMEONE IS KILLED. WE HAVE FOUR KIDS IN OUR HOUSE AND THIS IS OUR ONLY TRANSPORTATION. THE CAR IS NO LONGER UNDER WARRANTY SO I WILL BE LEFT REPLACING THIS ON MY OWN.

BREAKS SLOWLY STRTED TO GET HARFER TO PRESS , HERE AND THERE AND LAST FRIDAY WENT TO TAKE NY KIDS TO THE STORE AND A COUPLE NEIGHBORHOOD KIDS TAGED ALONG WHEN I GOT TO THE INTERSECTION MY BREAK PEDAL WOULD NOT PRESS DOWN SO THANKFULLY NO CARS WERE COMING AS I SLOW ROLLED THROUGH THE STOP SIGN ON A VERY BUSY FAST SPEED HIGWAY . CALLED MAZDA AND THEY SAID THEY HAVE HAD ISSUES . PLEASE IF U NOTICE ANY BREAK ISSUES GET THEM FIXED RIGHT AWAY THIS STORY COULD HAVE ENDED MUCH DIFFRENTLY WITH THE LOSS OF 5 KIDS KILLED BECAUSE THIS IS NOT A RECALL JUST A COMMON COMPLAINT AT THIS POINT IT WAS UNDER INVESTAGATION AT ONE POINT . MAZDA NEEDS TO STEP UP AND SEND LETTERS TO OWNERS OF THIS ISSUE .LET ME NOTE MAZDA WAS QIUCK TO GET IT N AND FIXED AND GAVE ME A RENTAL . THANK U FOR THAT BUT ALL I CAN THINK ABOUT IS HOW ALL THIS COULD HAVE ENDED .

THE BRAKE PEDAL ON THE MAZDA CX-9 BECAME VERY VERY HARD TO PUSH. ALSO, WHILE I WAS STOPPED COMPLETELY WITH THE BRAKE ALL THE WAY DOWN, THE BRAKE WOULD TEMPORARILY RELEASE ITSELF AND I HAD TO USE TWO FEET ON THE PEDAL TO GET THE CAR TO COMPLETELY STOP! THIS SHOULD WARRANT A COMPLETE RECALL AS I ALMOST DRIVE INTO BUSY INTERSECTIONS TWICE SO FAR!

BRAKE BOOSTER - I HAD ISSUES PRESSING ON MY BRAKES, LIKE A BOOK HAD BEEN PLACED UNDERNEATH PREVENTING ME FROM FULLY APPLYING PRESSURE TO STOP MY VEHICLE. THIS HAPPENED WHEN I WOULD BACK OUT OF THE DRIVEWAY, GO DOWN THE HIGHWAY, AND IN TRAFFIC AS I SAT ON THE HIGHWAY. WHEN MY CAR WAS STATIONARY, I WOULD APPLY PRESSURE TO THE BRAKES AND COULD HEAR A VERY LOUD HISSING SOUND AS THOUGH SOMEONE WAS LETTING AIR OUT OF MY TIRES. LUCKILY I WASN'T IN AN ACCIDENT, HOWEVER, IT ALMOST HAPPENED ON A FEW OCCASIONS. WHEN I CALLED MAZDA TO HAVE MY CAR CHECKED OUT, I WAS TOLD THIS IS A COMMON PROBLEM THAT SEEMS TO HAPPEN WITH THE CX-9 AND I WAS ADVISED TO BRING MY CAR IN.

BRAKES BECAME STIFF AND DIFFICULT TO PRESS. WHEN BRAKE PEDAL PRESSED TO THE FLOOR, LOUD SQUEALING NOISE HEARD FROM INSIDE THE CAB. STOPPING DISTANCE AND BRAKE PEDAL DEPRESSION CONTINUE TO WORSEN AS TIME PASSES. THIS HAS NOW BECOME SO BAD THAT WE CAN NO LONGER DRIVE THE CAR SAFELY.