2011 MAZDA CX-9 Complaints

View complaints related to 2011 MAZDA CX-9. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2011 MAZDA CX-9. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MAZDA CX-9
    - SHAKER HEIGHTS , OH

    WHILE DRIVING ON INTERSTATE 77, NORTH BOUND, AT 55MPH, OTHER MOTORISTS INFORMED ME THAT MY CAR WAS ON FIRE UNDERNEATH. THERE WERE NO DASHBOARD WARNING LIGHTS OR SIGNALS THAT CAME ON IT LIGHT UP AS A WARNING SIGN. I PULLED OVER TO THE SIDE OF THE ROAD, THE FIRE DEPARTMENT AND SHERIFF'S OFFICE PUT OUT THE FIRE AND THE CAR WAS TOWED. THE CAR IS QUITE NEW AND WITH VERY LOW MILEAGE. WELL MAINTAINED CAR. NO RECENT WORK OTHER THAN REGULAR OIL CHANGE. MAZDA DENIES ANY PROBLEMS WITH THIS CAR. *TR

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - GIBSONIA, PA

    TL* THE CONTACT OWNS A 2011 MAZDA CX9. WHILE DRIVING AT LOW SPEEDS, THE CONTACT HEARD A HISSING NOISE COMING FROM THE FRONT BRAKES. WHILE ATTEMPTING TO ENGAGE THE BRAKES TO STOP THE VEHICLE, THE PEDAL SANK TO THE FLOORBOARD. THE DEALER STATED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE BRAKE BOOSTER WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA CX-9
    - WAYLAND, MA

    THE BRAKE BOOSTER FAILED. ALL OF A SUDDEN THE BRAKE FELT HARD AND THE CAR WOULDN'T BRAKE - HAD TO PRESS VERY HARD TO BARELY AVOID HITTING ANOTHER CAR IN FRONT. ON THE WAY TO THE DEALER, IT WAS SCARY AND COULD HAVE EASILY GOT INTO AN ACCIDENT. I AM LUCKY IT DIDN'T HAPPEN ON A HIGHWAY. THE DEALER REPLACED THE BRAKE BOOSTER - IT WAS UNDER EXTENDED WARRANTY BUT NOT RECALLED. THOUGH THE DEALER WAS QUICK TO FIX THE PROBLEM, I BELIEVE THIS IS A REALLY DANGEROUS AND LIVES CAN BE LOST! I EXPECTED A DEFECTIVE BRAKING SYSTEM SHOULD HAVE INITIATED A RECALL!!! *TR

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - PHOENIX, AZ

    I WENT TO HAVE NEW TIRES PUT ON THE CAR AND ON THE WAY TO THE TIRE SHOP WHEN I APPLIED THE BRAKES THE PEDDLE BECAME HARD AND WAS DIFFICULT TRYING TO STOP THE CAR.AFTER THE NEW TIRES WERE PUT ON THE SAME THING ON THE WAY HOME, STILL HAS A HARD BRAKE PEDDLE WHEN THE BRAKES ARE BEING APPLIED. *TR

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - DOWNEY, CA

    I WAS DRIVING ABOUT 40MPH WHEN I PRESSED ON THE BRAKES AND IT WAS HARD AND WOULD NOT STOP. I STEPPED ON THE BRAKES SEVERAL TIMES WHEN IT FINALLY SLOWED DOWN BUT IT SLOWLY ROLLED TO A STOP. AFTER A FEW DAYS OF DRIVING LIKE THIS I KNEW TO START BREAKING WAY IN ADVANCE BUT NOW THE CAR WOULD SUDDENLY TURN OFF WHEN AT A COMPLETE STOP WHILE WAITING AT A RED LIGHT. THE WHOLE ENGINE WOULD TURN OFF AND THE ENGINE LIGHT WOULD TURN ON. I WOULD TURN THE ENGINE KEY OFF AND THEN TURN IT ON AND THE ENGINE WOULD TURN ON AFTER THE SECOND TRY. I WAS FREAKING OUT EVERY TIME IF GOT INTO THE CAR BECAUSE I KNEW IT WOULD STOP ON ME WHENEVER I WOULD STOP AT A LONG STOP LIGHT. I FINALLY TOOK MY CAR TO A MAZDA SERVICE CENTER AND THEY SAID IT WAS THE BRAKE BOOSTER. IT'S BEEN 5MONTHS AND MY CAR IS RUNNING GREAT. I HOPE THIS IS THE END OF THIS BRAKE BOOSTER NIGHTMARE BECAUSE IT WAS A REALLY SCARY EXPERIENCE. *TR

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - ARNOLD, PA

    WITHOUT WARNING, THE BRAKES FAILED. THEY SEEMED LOCKED TO THE FLOOR, IMPOSSIBLE TO PRESS. NO SIGNAL INDICATORS NO WARNING. JUST SUDDENLY NO BRAKES. VERY CRITICAL PROBLEM AND ACCIDENTS INVOLVING LOSS OF LIFE IS PROBABLE. *TR

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - LILBURN, GA

    BRAKES MAKES A HISSING SOUND WHEN YOU STEP ON IT AND IT IS HARD. UPDATED 03/4/2015 *JS

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - NEW HAVEN, CT

    TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DECELERATING FROM APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE BEGAN MAKING A HISSING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,119.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA CX-9
    - ROUND ROCK, TX

    I WAS GOING APPROX 40 MPH, AND WENT TO HIT THE BRAKE PEDAL AT A LIGHT, AND THE BRAKE PEDAL WAS INCREDIBLY HARD AND WOULD NOT PUSH DOWN. I LIFTED MY FOOT UP AND TRIED AGAIN. THE PEDAL WAS STILL VERY HARD BUT I WAS ABLE TO PUSH (VERY HARD!) AND GET TO A STOP. I DID STOP PASS THE LIGHT AS IT TOOK ME LONGER TO STOP THE CAR, BUT LUCKILY THERE WERE NO CARS AHEAD OF ME, NOR ANY GOING THROUGH THE INTERSECTION. *JS

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - WEST HILLS, CA

    FIRST I WAS BACKING OUT FROM A PARKING SPOT AND ALMOST HIT A CAR WAITING BEHIND ME BECAUSE THE CAR DID NOT STOP, I FIRST DID NOT THINK ANYTHING OF IT, I THOUGHT I DID NOT STEP ON THE BRAKES WELL, BUT AFTER WHILE DRIVING I NOTICED THAT IT WAS HARD TO BREAK AT THE RED LIGHT...I DECIDED TO DRIVE HOME, AND MY CAR WOULD NOT STOP AND WAS ROLLING THE STOP SIGNS, NO MATTER HOW HARD I STEPPED ON THE BREAKS THE CAR WOULD NOT STOP!!!!!!!!!!!! THIS WAS VERY SCARY, I THOUGHT I WAS GOING TO CRASH. I TRIED PUMPING THE BREAK AND WOULD HEAR SOME TYPE OF AIR COMING OUT FORM UNDERNEATH. THEY NEED TO RECALL ALL OF THESE VEHICLES! I COULD HAVE KILLED MYSELF OR SOMEONE ELSE CROSSING THE STREET!! I AM NOW AFRAID TO DRIVE IT EVEN THOUGH IT IS AT THE DEALERS GETTING FIXED. *TR

    Source: NHTSA WEB SITE