2007 MAZDA CX-9 Complaints

TAKATA RECALL: GOT LETTER STATING NO ONE SHOULD RIDE IN FRONT PASSENGER SEAT UNTIL REPAIR DONE. YET REPAIR MAY NOT BE DONE FOR 10-15 YEARS!!!!!!! I CALLED RUSSELL MAZDA IN CATONSVILLE, MD & THEY CONCURRED. THIS IS RIDICULOUS: I HAVE FIVE PEOPLE NEEDING TO BE IN THE CAR: HOW CAN WE NOT USE THE FRONT SEAT FOR 10-15 YEARS?

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT MADE A LEFT TURN AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT STATED THAT THE TIRES BEGAN SCREECHING, WHICH PROMPTED THE CONTACT TO GET OUT AND INSPECT THE VEHICLE. UPON FURTHER INSPECTION, IT WAS WITNESSED THAT THE DRIVER SIDE TIRE SHIFTED PLACEMENT ON THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE DRIVER SIDE LOWER CONTROL ARM HAD SEPARATED FROM THE BALL JOINT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,710.

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEALER WANTS TO CHARGE ME THE DIAGNOSTIC FEE OF $170.00 BEFORE PERFORMING THIS RECALL, PLUS THEY SAID THEY ARE NOT TAKING ANY RECALLS

WAS DRIVING MY CAR WITH CHILDREN IN IT WHEN THE WHEEL FELL OFF AND AXEL CRACKED. IT CAUSED FRONT END DAMAGE I COULDN'T GET OUT OF THE DRIVER SIDE DOOR BECAUSE IT WOULDN'T OPEN. HAD TO PAY TO GET ALL OF THAT FIXED. I JUST RECEIVE RECALL 8515G. MY ISSUE WITH THIS IS THAT THE RECALL DOES NOT CORRECT THE ISSUE. THE REASON FOR THE RECALL IS THAT WATER GET LEAK INTO THE SUSPENSION AND CAUSE CORROSION. REPLACING JUST THE CONTROL ARMS AND BALL JOINTS DOES NOT PREVENT THIS FROM HAPPENING AGAIN. WATER CAN STILL LEAK INTO THE SUSPENSION AND THE NEW PARTS COULD COULD CORRODE, BECOME LOOSE AND CAUSE THE SAME THING TO HAPPEN AGAIN BUT THIS TIME IT COULD RESULT IN MORE DIRE CONSEQUENCES. WE WERE LUCKY I WAS TRAVELING AT A LOW RATE OF SPEED THE FIRST TIME IT HAPPENED. THIS IS FORCING US TO BUY A NEW CAR WHEN WE STILL OWE $8000 ON THE MAZDAZ WE WANT TO BE REIMBURSED FOR THIS AND THE ACCIDENT WE HAD AND THE RISK IT OUT THE LIVES OF ME AND MY CHILDREN IN. FURTHERMORE MAZDA SAID THERE IS A SHORTAGE OF PARTS WHICH MEANS THEY WON'T REPLACE IF THERE IS NO SIGN OF LOOSENESS. THIS IS REDICULOUS AS MY CRASH OCCURRED A FEW MONTHS AFTER BEING INSPECTED. THEY ARE ENDANGERING LIVES

I WAS DROPPING MY CHILDREN OFF TO DAYCARE TURNING INTO THE PARKING LOT AND GOING OVER A BUMP WHEN I HEARD A LOUD "POP" TOWARD THE FRONT OF THE CAR - THE CAR COMPLETELY STOPPED DEAD - I GOT OUT TO FIND THE FRONT RIGHT TIRE WAS COCKED HARD LEFT AND WAS OFF ITS CONTROL ARM - SOME FLUID WAS ALSO LEAKING OUT OF THE AXLE AREA. THIS HAPPENED THE MONDAY MORNING AFTER I RECEIVED THE RECALL NOTICE FROM MAZDA THIS PAST WEEKEND! I HAD THE FORM IN THE CAR TO CALL FOR SERVICE THIS WEEK. I HAVE CALLED THE SERVICE CENTER BUT THEY HAVE SAID THEY WILL NOT BE ABLE TO LOOK AT THE CAR UNTIL THURSDAY - NOW I WILL HAVE TOWING AND RENTAL EXPENSES CONNECTED WITH THIS DEFECT. FORTUNATELY NO ONE IN THE CAR WAS HURT OR THAT IT DIDN'T FAIL ON THE HIGHWAY!

THE VEHICLE STARTED TO HAVE PROBLEMS WITH THE CAR SHAKING AROUND 50MPH. SO WE PLANNED TO HAVE IT LOOKED AT SINCE WE HEARD THAT THIS PARTICULAR MODEL HAS SOME KNOWN ISSUES THAT MAY BECOME SEVERE. DURING THE DRIVE TO THE CAR SHOP (LITERALLY 1 MILE FROM HOME) THE AXLE/BEARING OR FRONT SUSPENSION SEPARATED FROM THE CAR!!! THE FRONT LEFT WHEEL AND JOINTS SEPARATED FROM THE CAR; THE WHEEL LOOKS LIKE IT WAS BREAKING OFF! WE WERE DRIVING AROUND 15MPH! NO ONE WAS HURT AND THANK GOODNESS IT WAS AROUND 11AM SO THERE WAS NO TRAFFIC AROUND TO MAKE THINGS WORSE. THE CAR HAD TO BE TOWED TO THE CAR SHOP WHICH WAS ONLY FEET AWAY FROM THE SCENE, WHICH WAS AN ADDED CHARGE! *PHOTOS OF INCIDENT ARE ALSO AVAILABLE

I HAVE JUST LEARNED ABOUT ISSUES WITH THE MAZDA CX9 AND WHEELS FALLING OFF AND I REALIZED THAT IS EXACTLY WHAT HAPPENED TO ME. I ALWAYS TOOK CARE OF MY CX 9 BECAUSE I DRIVE A LOT FOR WORK AND DEPEND ON MY CAR VERY MUCH, SO WHEN ISSUES WITH THE STEERING STARTED I TOOK IT TO SEARS FOR A WHEEL ALIGNMENT SINCE I HAD JUST REPLACED A NEW SET OF TIRES A COUPLE OF MONTHS BEFORE, IT SEEMED OK AFTER THE ALIGNMENT UNTIL AGAIN THE SMALL SKIP OF THE STEERING STARTED EVERY TIME I TURN THE WHEEL, I DID THINK MUCH OF IT UNTIL IT STARTED INCREASING. EVERY TIME I TURNED THE WHEEL THE SKIP WAS THERE, I DECIDED TO CALL MY MECHANIC WHO ALWAYS DID ALL THE CAR SERVICE AND MAINTENANCE AND HE SAID TO BRING IT IN OVER THE WEEKEND TO TAKE A LOOK, BEFORE I HAD THE CHANCE TO BRING IT TO HIM, AS I WAS MAKING A RIGHT TURN THE WHEEL CAME RIGHT OFF THE TRANSFER CASE AND THE ARMS, GOOD THING I WAS JUST MAKING A RIGHT TURN, MINUTES BEFORE I WAS ON THE HIGHWAY AND I DON'T EVEN WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED... I THOUGHT IT HAD BEEN JUST A FREAK ACCIDENT AND I WAS HAPPY TO BE ALIVE. I HAD THE MECHANIC COME AND PICK UP THE CAR FROM THE STREET AND AFTER SURVEYING THE DAMAGES HE HAD TO REPLACE BOTH UPPER AND LOWER ARMS ON BOTH SIDES AND THEN HE NOTICED THAT THE TRANSFER CASE HAD BEEN DAMAGED WHEN THE AXEL PULLED AWAY, SO NOW WE NEEDED A NEW TRANSFER CASE AND IT IS NOT AN EASY JOB. NOW THAT IT IS ALL DONE I FOUND THAT IT HAS HAPPENED MANY TIMES, THIS IS NOT RIGHT AND MAKES ME ANGRY TO KNOW THAT THE OWNERS WERE NOT INFORMED RIGHT AWAY, I COULD HAVE HAD MY CHILDREN IN THE CAR..

ON NOVEMBER 5, 2014 I HAD AN ACCIDENT IN MY MAZDA CX-9. THE LEFT FRONT TIRE BROKE FREE FROM THE CAR WHILE I WAS ENTERING THE HIGHWAY ON AN ON-RAMP. I WAS GOING ABOUT 50-55 MPH AND ABOUT TO MERGE INTO THE FIRST HIGHWAY LANE WHEN THE LEFT FRONT BALL JOINT FAILED WITHOUT WARNING AND RESULTED IN THOUSANDS OF DOLLARS IN DAMAGE TO MY CAR. AN INSURANCE CLAIM WAS FILES AND THE DAMAGE WAS REPAIRED. I COULD HAVE DIES SINCE I LOST CONTROL OF THE CAR WHILE ENTERING THE HIGHWAY. THANKFULLY THERE WERE NO OTHER VEHICLES COMING AT THE MOMENT. I HAVE PICTURES AND INSURANCE DOCUMENTATION.

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING AT 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. UPON INSPECTING THE VEHICLE, THE FRONT PASSENGER SIDE TIRE TURNED PERPENDICULAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINT DISLODGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 69,000.