2015 MAZDA CX-9 Complaints

View complaints related to 2015 MAZDA CX-9. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2015 MAZDA CX-9. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 MAZDA CX-9
    - PRAIRIEVILLE, LA

    WE BOUGHT THIS VEHICLE IN JUNE OF 2015 AND ABOUT 2 OR 3 MOTHS AFTER I NOTICED THAT THE REAR DRIVER SIDE ROTOR HAD A DEEP SCRATCH ON IT. THEY FIXED IT BY SANDING THE ROTOR INSTED OF REPLACING THE ROTOR. NEXT TIME I BROUGHT WAS AN OIL LEAK ON THE FRONT SIDE OF THE MOTOR ABOUT 4000MILES. THEY SAID THAT THE OIL FILTER IS LOOSED. SO ME AND MY WIFE WENT HOME HAVING SOME PIECEOF MIND THAT I BROUGHT THE CAR TO A DEALERSHIP AND THEY WILL DO THE RIGHT THING. BUT AT 7000 MILES I BROUGHT OUR VEHICLE FOR FIRST OIL CHANGE AND TOLD THEM THERES A SCREECHING SOUND ON ONE OF THE PULLEYS IN THE MOTOR. ALSO THE STEERING WHEEL IS SHAKING DRIVING AT 55 MPH OR HIGHER ESPECIALLY WHEN YOU'RE LIGHTLY BREAKING AT THAT SPEED. WE LEFT THE CAR FOR A DAY AT THEIR SERVICE THINKING THAT THEY WI ADDRESS TO THOSE PROBLEM. BUT WHEN WE PICK UP THE CAR NONE OF MY CONCERNS. HAD BEEN RESOLVE. SO WE BROUGHT THE CAR HOME BECAUSE IT WAS LATE AT NIGHT AND THEIR SERVICE TECHNICIANS ARE ALL GONE FOR THE DAY. BUT UPON ARRIVING AT THE HOUSE TO CHECK THE OIL LEVEL I NOTICE A BIG SCRATCH ON THE HOOD I WAS AGGRAVATED AT THAT MOMENT BECAUSE THEY DIDN'T DO A THING TO MY CONCERNS AND NOW THIS IS WHAT YOU WILL SEE. BY THE WAY WE HAVE A BLACK CX-9 AND YOU CAN EASILY SPOT A SCRACT IF THERE IS ONE. BUT THAT'S NOT THE MOST FRUSTRATING PART OF IT. BECAUSE WHEN I WENT UNDERNEATH THE CAR TO CHECK THE OIL FILTER. I NOTICED THAT THE FILTER WAS LOCATED IN THE MIDDLE OF THE MOTOR AND THERES NO WAY THAT IF LEAKS HAPPEN ON THAT SPOT THAT IT WILL GO ALL THE WAY TO THE FRONT SIDE OF THE MOTOR NEAR THE PULLEYS WHERE MY PREVIOUS OIL LEAKED COMPLAINT WAS. I THINK THEY WERE TRYING TO HIDE TO AVOID WARRANTY REPAIR ON IT. SO I CALLED THE DEALERSHIP SERVICE AND MY WIFE BROUGHT IT OVER THERE. WHEN THEY GOT CORNERED ABOUT THE PROBLEM I GUESS THEY DON'T HAVE A CHOICE BUT TO WORK ON IT. IT WAS A BAD POWER STEERING PUMP AND THEY WILL REPLACE IT

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-9
    - NEW YORK, NY

    I PURCHASED THE CAR NEW ON SEPTEMBER 18,2015. HAVING THE CAR FOR 3 MONTHS I HAVE BEEN AT THE SERVICE DEPARTMENT 3 TIMES. I GOT HOME THE FIRST DAY AND THE BELT WAS NOT REGISTERING AND WAS MAKING NOISE WHEN I HAD IT ON. THE LAST 2 TIMES I CONTINUE TO HEAR NOISE COMING FROM THE CAR. THE NOISE IS HEARD FROM UNDERNEATH AND IT HAS TO BE DRIVEN FOR SIGNIFICANT AMOUNT OF MINUTES BEFORE THE NOISE GOES AWAY. I RECORDED THE NOISE ON NOVEMBER 28,2015 AND CALLED THE DEALER VERY UPSET BECAUSE ITS A PROBLEM THAT'S NOT BEING ADDRESSED AND FIXED. I DROPPED THE CAR OFF ON MONDAY NOVEMBER 30,2015 AND WAS TOLD YESTERDAY DECEMBER 1,2015 THAT THEY DONT SEE THE PROBLEM.THIS IS A NEW CAR AND I NEVER TEST DRIVEN BEFORE BUYING. I NEED HELP. I HAVE THE RECORDING BUT I CANT ATTACH IT ON HERE.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-9
    - ROUND ROCK, TX

    TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE MIRROR VIBRATED CAUSING THE CONTACT'S VISION TO BECOME DISTORTED THROUGH THE MIRROR. AS A RESULT, THE CONTACT WAS UNABLE TO IDENTIFY THE OBJECTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO RESOLVE THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA CX-9
    - FOUNTAIN VALLEY, CA

    WHILE STOPPED IN TRAFFIC I WAS HIT FROM BEHIND BY A CAR AT MINIMUM GOING 40MPH WHILE PROPELLED MY CAR INTO THE VEHICLE IN FRONT OF ME. THE ENTIRE FRONT AND BACK ENDS OF MY CAR ARE SMASHED IN/HANGING ON AND MY AIR BAGS DID NOT DEPLOY. AUTOBODY SHOP INDICATED THE AIR BAGS SHOULD HAVE GONE OFF WITH THAT MUCH DAMAGE. *TR

    Source: NHTSA WEB SITE