2021 MAZDA CX-9 Complaints

New Mazda vehicle engine is consuming approximately 1 quart of oil, approximately every 3,500 miles. No recall for this yet, however Mazda technical service bulletin TSB # 01-012/21 admits this is a common and known issue for this vehicle which may eventually lead to the vehicles engine and parts no longer functioning.

Every 4,000 miles my engine oil warming light comes. When the dealership checked my oil level, it was about a quart low.

I purchased this vehicle June 5 2021. The vehicle has approximately 9150 miles at this time. I changed the oil the first time at 3222 miles just because it was new and I wanted to have a starting point on oil changes. The car has an app you load on your cell phone for messages. The first time I received a massage that the engine was low of oil was around 6700 miles. I checked it and it was low with at the add oil mark with 3500 miles driven. I received a second message from the app stating the oil was low. Again, I checked the oil and it was to the add oil level with 9014 miles or only been driven 2300 miles. I have contacted Mazda and will take it to the dealership in a few days, but I am having to add and check the oil ever day or so. There seems to be an oil consumption issue with this engine.

On 4/30/2022 the rear door lift gate opened unexpectedly and hit the ceiling of a parking garage (The Summit at Las Calinas, Irving Texas) , the glass window shattered, glass fell in and outside the car. An unfamiliar beeping was heard before the accident, but the source could not be located prior to the impact with the ceiling. A lift gate ajar warning indicator light likely flashed on the dash but was not noticed. We surmised that the root cause was likely due to unintentional pressing of the rear lift gate key fob button (driver had put key fob in pants pocket). This unintentional and unexpected opening of the lift gate has happened on at least 4 prior occasions when the key fob lift gate button has been unintentional pressed. One time resulting in being hit in the head with the lift gate! Potential Risks: 1) People near the rear of the car can be struck when the lift gate unexpectedly opens, 2) Young children who are sitting in the third seat are exposed, 3) Trunk contents can spill out if not secured, 4) Valuables are exposed if lift gate opens while parked unbeknownst to the driver, 5) Damage to vehicle if rear lift gate opens in a home garage and hits the garage door, 6) other Mazda owners as reported on Reddit.(https://www.reddit.com/r/MazdaCX9/comments/mf3h5w/back_trunk_opening_by_itself/) Problem was reported to TOWN NORTH MAZDA dealer. Insurance claim not filed because cost of window replacement is below deductible. We were grateful that no one was hurt and that the car could be driven home.

AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD, INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY STREET.