2009 MAZDA CX-9 Complaints

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V451000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE MAINTAINED MY 2009 MAZDA CX9 TO DATE AND ONLY HAVE 48,000 MILES. I STARTED HEARING A WEIRD NOISE IN THE FRONT WHEEL (HUMMING) IT GOT PROGRESSIVELY WORSE . NOW MY MECHANIC TELLS ME THAT THE DIFFERENTIAL IS GOING. THIS HAS TO BE A MANUFACTURERS DEFECT DUE TO THE LOW MILEAGE AND THE UPKEEP OF THIS VEHICLE. ASSISTANCE WITH THIS WOULD BE GREATLY APPRECIATED. IN ADDITION, I'VE LOOKED ONLINE AND SEE THAT OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINT AND LOWER CONTROL ARM SEPARATED AND THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,900.

WHEN I BOUGHT THE CAR I NOTED WITH THE DEALERSHIP THAT THE FRONT, WHEELS WHERE SQUEALING AND SKIRTING AS YOU TURN THE CORNER AT LOW SPEED, THEY SEEM TO WEAR QUICKLY AS WELL SINCE I'VE OWNED THE VEHICLE (2012) AND HAVE HAD THEM REPLACED TWICE AND REALIGNED, ALSO THE FOLLOWING YEAR AFTER PURCHASING THE CAR, WHEN IT SNOWED FREQUENTLY, THE ABS LIGHT STAYED ON CONSTANTLY AND SEEMED TO FEEL REALLY GRITTY WHILE PUMPING THE BREAKS IN THE SNOW, CAUSING THE CAR NOT TO BREAK EVEN AT LOW SPEEDS, THERE IS A RATTLING EVERY ONCE IN A WHILE THAT BECAME ASSOCIATED AFTER THE ABS LIGHT CAME ON, WHICH IS ON TO THIS DAY ALONG WITH THE TCS LIGHT, THE TRANSFER CASE FAILED AND ALMOST CAUSED A TERRIBLE ACCIDENT IN 2014 AS IT BEGAN TO WHINE AND EVENTUALLY LOCKED UP ON ME AS I DROVE TO WORK, THE MECHANIC REPLACED BOTH FRONT WHEEL BEARINGS THINKING THAT IT WAS ALSO A PROBLEM BUT WHEN I TOWED IT BACK TO THEM HE CONFIRMED THAT IT WAS THE TRANSFER CASE, HE REPAIRED IT THIS YEAR BUT MAZDA SAYS ITS LEAKING AGAIN AND IT SMELLS LIKE OIL. MY CAR ONLY HAS A LITTLE OVER 80K MILES AND I'VE RESEARCHED COMPLAINTS ON THE TRANSFER CASE AND MANY PEOPLE SEEM TO HAVE THE SAME PROBLEM, THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP. THESE THREE ISSUES MAY BE RELATED TO EACH OTHER IF SOMEONE REALLY TOOK THE TIME TO INVESTIGATE. NO WAY A CAR SHOULD HAVE CONCERNS LIKE THIS CONSISTENTLY UNDER 80K MILES. I WORK ONLY 18 MINUTES FROM MY JOB AND DO NOT TRAVEL THAT MUCH TO WEAR THIS VEHICLE.

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE, THE BALL JOINTS FAILED, AND THE VEHICLE SUDDENLY STOPPED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WAS DRIVING MY MAZDA CX-9 IN AFTERNOON TRAFFIC WHEN THE CAR IN FRONT OF ME APPLIED THEIR BRAKES TO STOP. I WENT TO APPLY MY BRAKES AND THE PEDAL WAS HARD AND NOTHING HAPPENED...THE CAR WOULD NOT STOP. I THEN PLACED MY OTHER FOOT ON THE PEDAL IN ORDER TO APPLY MORE PRESSURE AND STILL NOTHING. HEARD A HISSING NOISE AND THEN REALIZED THIS CAR WAS NOT GOING TO STOP. "SCARED THE HELL" OUT OF ME AS I WATCHED MY CAR HIT THE CAR IN FRONT OF ME. THANK GOD I WAS NOT GOING FAST OR THIS COULD HAVE BEEN TRAGIC. PULLED OVER SLOWLY TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF TO GATHER MY THOUGHTS. APOLOGIZED TO THE LADY I JUST HIT AND COULD NOT EXPLAIN TO HER WHAT HAPPENED, WE WERE BOTH PUZZLED. I THEN SLOWLY MILKED THE CAR HOME TO PARK IT AND CALL THE DEALER. THIS IS WHAT I FOUND OUT....MAZDA KNOW'S THERE ARE ISSUES WITH THE BRAKE POWER ASSIST UNIT AND IT ACTUALLY WAS INVESTIGATED BY THE NHTSA. NOT HAPPY WITH THE FACT THAT MAZDA IS AWARE OF THIS PROBLEM AND NEVER NOTIFIED ME OFF IT. SUBSEQUENT CALLS TO MAZDA AND THEY SAID "ONE" MEMO WAS SENT OUT AND BECAUSE OF THE MILEAGE ON MY CAR IT'S NOT COVERED. REALLY....HOW CAN A COMPANY WILLINGLY KNOW THERE'S A BRAKE PROBLEM AND SEND "ONE" SO CALLED MEMO TO IT'S OWNERS. IF I HAD EVER SEEN THAT MEMO MY CAR WOULD HAVE BEEN AT THE DEALERS IMMEDIATELY. NOT TO PLEASED WITH MAZDA AT THE MOMENT......IF THIS IS WHAT THEY MEAN BY "WE BUILD EXCITEMENT"! I'M NOT INTERESTED!

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE PARKED, THE FRONT PASSENGER SIDE SEAT BELT BECAME INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I PURCHASED A USED 2009 MAZDA CX-7 IN JUNE 2012. IN MAY 2014 MY CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE NEAREST AUTO SERVICE STATION WHICH WAS NOT A MAZDA DEALERSHIP AND THE ENGINE STOPPED WHEN THEY TRIED TO TURN IT ON. I HAD THE CAR TOWED TO A MAZDA DEALERSHIP AND HAD A QUOTE OF $8,000 BECAUSE I WAS TOLD I NEEDED A NEW ENGINE. I PURCHASED A 5 YEAR/100,000MILES WARRANTY WITH AMERICAN GUARDIAN IN 2012 WHEN I PURCHASED THE CAR. I FILED A CLAIM WITH AMERICAN GUARDIAN AND WAS TOLD THAT THE ENGINE FAIL FROM LACK OF OIL. I PRESENTED ALL MY OIL CHANGE RECEIPTS WHICH I HAD CHANGED EVERY 3 OR 4 MONTHS OVER THE LAST 2 YEARS. THE AUTO SERVICE COMPANY ALSO SENT OUT THEIR INSURANCE INSPECTOR TO INSPECT THE CAR TO SEE WHAT CAUSED THE ENGINE TO FAIL AND IF THEY WOULD BE LIABLE. THEIR REPORT STATED THAT THE TIMING CHAIN JUMPED WHICH CAUSE THE "CAM SHAFT RETARD" CODE. THE MECHANIC DID SHOW THIS CODE TO ME ON THEIR COMPUTER BEFORE THE CAR WAS TOWED TO MAZDA. I REACHED OUT TO MAZDA USA AND THEY CONCLUDED THAT THEY AGREED WITH AMERICAN GUARDIAN AND CANNOT HELP ME. NOW I'M LEFT WITH AN $8,000 BILL THAT NO ONE WANTS TO COVER. *JS

I WAS IN THE PARKING LOT LOOKING FOR A SPACE WHEN THE ENGINE SUDDENLY SHUT OFF! RADIO WAS STILL ON. I HAD ABSOLUTELY NO CONTROL ON THE VEHICLE EXCEPT FOR "GLIDING" TO THE PARKING SPOT AHEAD OF ME AND BRAKING. ONCE PARKED I TURNED THE IGNITION KEY ON OFF, TOOK IT OUT, RE-INSERTED THE KEY AND RESTARTED THE CAR. THE CAR RESPONDED NORMALLY. AS A TEST, I BACKED OUT OF THE STALL AND PARKED IN ANOTHER ONE WITHOUT ANY PROBLEM. 2 HOURS LATER THE CAR STARTED WITHOUT ANY PROBLEM. *TR

WHILE DRIVING IN STOP AND GO TRAFFIC/PARKING LOTS, ETC., I HAD THREE SEPARATE INCIDENCES IN WHICH WHEN I DEPRESSED THE BRAKE PEDAL I FELT NO RESISTANCE AND THERE WAS NO DECELERATION. THE BRAKE EITHER FINALLY APPLIED ITSELF AFTER I GOT THE PEDAL ALMOST TO THE FLOOR OR I LET OFF THE BRAKE AND REAPPLIED THE PEDAL AND IT FUNCTIONED NORMALLY THE SECOND TIME. IT DID NOT RESULT IN ANY ACCIDENTS BUT LEFT ME UNSURE ABOUT THE SAFETY OF THE VEHICLE. *TR