2010 MAZDA CX-9 Complaints
View complaints related to 2010 MAZDA CX-9. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2010 MAZDA CX-9. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA CX-9- VINCENT, AL
WHEN I APPLY MY BRAKES IT SOUNDS LIKE THEY ARE RELEASING AIR, AND THEY SEEM TO BE HARDER TO APPLY THEM. IT ALSO MAKES THIS SOUND WHILE I AM STATIONARY APPLYING THE BRAKES. I HAVE 156K MILES ON THE CAR, IS THIS NORMAL?
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- BOULDER, CO
THE ENGINE OVERHEATED WHILE DRIVING ON A HIGHWAY AT HIGH SPEED AND FAILED WITHOUT WARNING. AFTER INVESTIGATION IT WAS FOUND THAT WATER PUMP MALFUNCTIONED FORCING COOLANT INTO THE ENGINE. IT IS NOW COMPLETELY INOPERABLE AND THE CAR HAS ONLY AROUND 80,000 MILES ON IT. THIS IS A MAJOR SAFETY ISSUE! THE CAR WAS SERVICED AND OIL CHANGED JUST A FEW MONTHS BEFORE THIS HAPPENED. THIS IS A MAJOR DESIGN FLAW ON MAZDA'S PART, WHICH THEY SEEM TO KNOW ABOUT AND NEVER ISSUED A RECALL TO GET ALL THE CARS FIXED. REPLACING AN ENGINE IS NOT SOMETHING MOST FAMILIES HAVE THE BUDGET FOR OR EVEN THINK ABOUT WHEN THE CAR IS LESS THAN 10 YEARS OLD. THERE WERE NO WARNING SIGNS OF WATER PUMP FAILURE. MAZDA NEEDS TO WARN CX-9 OWNERS WITH TSB OR RECALL THE WATER PUMP. THE WATER PUMP IS NOT BURIED INSIDE THE ENGINE AND CANNOT BE VISUALLY INSPECTED. HAVING A VEHICLE SHUT OFF ABRUPTLY WHEN TRAVELING AT HIGH SPEEDS IS A SERIOUS RISK FOR BOTH DRIVER, VEHICLE OCCUPANTS AND SURROUNDING MOTORISTS. I HOPE NHTSA TAKES THIS COMPLAINT SERIOUSLY AND TAKES ACTION BEFORE A SERIOUS OR FATAL INJURY OCCURS.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- BLACKLICK, OH
TRANSFER CASE FOR MY MAZDA CX-9 HAS GONE BAD FOR THE THIRD TIME SINCE I HAVE OWNED THIS VEHICLE. MOST RECENTLY THE TRANSFER CASE WAS BURNING CAUSING A POWERFUL SMELL WHICH WENT THROUGH MY ENTIRE HOUSE. THE SMELL WAS SO BAD THAT I ACTUALLY CALLED THE FIRE DEPARTMENT TO VERIFY I DID NOT HAVE NATURAL GAS LEAK. THIS IS A KNOWN ISSUE WITH THE CX-9 AND DEFECTIVE TRANSFER CASES. MY LOCAL DEALERSHIP HAS ASSISTED ME AND TRIED TO REDUCE REPAIR COSTS AS MUCH AS POSSIBLE. HOWEVER, MAZDA REFUSES TO FULLY COVER PART WHICH MOST LIKELY CAUSED MY TRANSMISSION FAILURE AS WELL IN AUGUST 2018.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- LA PORTE, TX
VEHICLE WAS IN MOTION ON A BUSY STREET WHEN SUDDENLY THE CHECK ENGINE LIGHT CAME ON THE AC STOPPED COMING OUT COLD, AND THE CAR STOPPED ACCELERATING WOULD ONLY GO UP TO 20 MPH, THE CAR STARTED MAKING RATTLING NOISES AND I DROVE BY TO THE NEAREST PLACE TO STOP AND WATER FELL OUT OF THE FRONT BOTTOM RIGHT OF THE CAR.. THE WATER PUMP MESSED UP
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- FORT MILL, SC
THE TRANSFER CASE WAS REPLACED AT 34,000 MILES AND NOW WE ARE HAVING TO REPLACE THE TRANSFER CASE AGAIN. ADDITIONAL TRANSMISSION DAMAGE MAY HAVE OCCURRED. MAZDA REFUSES TO STAND BEHIND THEIR PRODUCT AND ADMIT TO A DESIGN FLAW. THE FIRST TRANSFER CASE SMELLED LIKE PROPANE. THE SECOND TRANSFER CASE HAD GEAR GRINDING NOISE
Source: NHTSA WEB SITE -
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2010 MAZDA CX-9- RANCHO CUCAMONGA, CA
HAVING BRAKING ISSUES WHILE DRIVING ON THE HIGHWAY AS WELL AS CITY STREETS THE BRAKE PEDAL IS GETS HARD TO DEPRESS AND BRAKING DIMINISHES ALMOST COMPLETELY. ACCORDING TO RESEARCH MAZDA HAS ALREADY IDENTIFIED THE PROBLEM EXISTS WITH THE POWER BRAKE BOOSTER. THERE IS A DEFECT IN THE RUBBER OF THE DIAPHRAM. INSTEAD OF ISSUING A FULL RECALL MAZDA EXTENDED THE WARRANTY PERIOD. MY CAR OF COURSE WAS JUST OUTSIDE THE WARRANTY PERIOD SO MAZDA WOULD NOT DO ANYTHING ABOUT IT. THIS SEEMS LIKE A SERIOUS SAFETY COMPONENT THAT CAN CAUSE AN ACCIDENT AND KILL SOMEONE. WE HAD MANY CLOSE CALLS BECAUSE OF THIS DEFECT IN THEIR PRODUCT THAT CAUSED OUR BRAKING TO BE ALMOST NON EXISTENT. THE BRAKE BOOSTER WAS REPLACED ON OUR OWN DIME AND THE PROBLEM WAS FIXED.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- NEWTON, MA
THE POWER TRANSFER UNIT NEEDS TO BE REPLACED AND THE VEHICLE ONLY HAS 45,000 MILES ON IT. MAZDA HAD ISSUED A VOLUNTARY EXTENDED WARRANTY OF THIS PART BUT ALTHOUGH MY VEHICLE IS WELL UNDER THE MILEAGE (90,000) MAZDA IS TELLING ME THAT IT IS OUT OF WARRANTY. MAZDA ISSUED THE EXTENDED WARRANTY BECAUSE THEY KNEW THERE WAS A PROBLEM WITH THE PART AND THAT IT WAS A POOR OR DEFECTIVE DESIGN. THIS SHOULD HAVE BEEN A RECALL ISSUE NOT A WAIT AND SEE WHEN IT FAILS AND HOPEFULLY IT IS OUTSIDE OF OUR EXTENDED WARRANTY PERIOD.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- FRIENDSWOOD, TX
WHILE DRIVING IN HOUSTON HIGHWAY RUSH HOUR TRAFFIC ATTEMPTED TO APPLY BRAKES DUE TO TRAFFIC STOPPED AHEAD. BRAKE PEDAL WAS VERY DIFFICULT TO PRESS AND MADE A HISSING NOISE. AFTER ABOUT 20-30 YARDS WAS FINALLY ABLE TO BRING CAR TO A STOP NARROWLY AVOIDING AN ACCIDENT. WHEN TOOK VEHICLE TO MAZDA DEALERSHIP WAS TOLD IT IS THE POWER BRAKE BOOSTER THAT NEEDS TO BE REPLACED. SERVICE TECH STATED THIS WAS A KNOWN ISSUE WITH THE 2010 CX-9'S. MAZDA ISSUED AN EXTENDED WARRANTY BUT CUSTOMERS WERE NEVER NOTIFIED SO THEY COULD GET THE DEFECTIVE PART REPAIRED. MY VEHICLE ONLY HAS 83600 MILES, SO IT IS AVERAGE MILEAGE FOR AN 8 YEAR OLD CAR.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- BRONX, NY
THE RUBBER SEALANT ON THE FRONT WINDSHIELD IS COMING LOOSE FROM THE CAR. THE HEATER NOR THE AIR CONDITIONER IS WORKING. UDERNEATH THE DASHBOARD GET VERY HOT THAT I CAN DRIVE THE CAR
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- BERKELEY HEIGHTS, NJ
CONTROL ARM/BALL JOINTS- HAD TO HAVE REPLACED AGAIN ON 9/21/18 AFTER BOTH BEING REPLACED ON 1/12/2016 AS PART OF A RECALL. FEELS LIKE THE CAR IS TRYING TO STEER ITSELF AND NOT VERY SAFE TO DRIVE. AND THEN HAVE TO PAY FOR ANOTHER ALIGNMENT WHICH I JUST HAD DONE AS WELL. THERE SHOULD BE SOME TYPE OF WARRANTY ON A RECALL REPAIR.
Source: NHTSA WEB SITE