2007 MAZDA CX-9 Complaints

WAS DRIVING ON INTERSTATE AT NIGHT IN SNOW; UNSAFE AND UNKNOWN AREA WITH JUST ME AND MY DAUGHTER. ENGINE LIGHT CAME ON AND CAR IMMEDIATELY DROVE AS IF IT WERE NOT OPERATING ON ALL CYLINDERS. TOOK IT TO DEALERSHIP AND IT HAD MULTIPLE MISFIRE CODES, 301, 351, 352, 354. COILS BAD AND PCM "FRIED." CAR IS ONLY 5 YEARS OLD AND LAST CAR PAYMENT MADE OCTOBER 2012. I RESEARCHED AND FOUND MULTIPLE COMPLAINTS FILED ON-LINE REGARDING THE EXACT MISFIRE CODES I EXPERIENCED AND PCM ISSUES IN THIS PARTICULAR YEAR, MAKE AND MODEL. THIS PROBLEM IS WAY TOO EXPENSIVE TO FIX ON A PERSONAL LEVEL. IF MAZDA IS AWARE THAT THIS HAS BEEN AN ISSUE, THEY NEED TO REMEDY IT. I'M PERFECTLY FINE TO PAY FOR REPLACEMENT PARTS AT THE TIME MAZDA RECOMMENDS THEY ARE DUE; HOWEVER I DO NOT BELIEVE I NEED TO PERSONALLY PAY FOR A PCM AFTER 5 YEARS OF USE WHEN THIS APPEARS TO BE A COMMON PROBLEM IN THIS MAKE AND MODEL. I CALLED CORPORATE MAZDA TO ASK ABOUT ANY KNOWN PCM PROBLEMS ON 3/6/2012, REFERENCE # 146248920 AND WAS NOT GIVEN ANY INFORMATION. I WAS TOLD TO SIMPLY TRUST THE TECHNICIAN. THIS ANSWER IS NOT ACCEPTABLE. I BELIEVE MAZDA IS VERY AWARE OF THIS PROBLEM, AND THEY NEED TO REMEDY IT. I WILL PAY FOR NEW COILS AND NEW SPARK PLUGS AS THOSE ARE DUE, BUT MAZDA SHOULD REPLACE THE PCM. *TR

ON THE AFTERNOON OF NOVEMBER 4TH, 2012 WHILE OPERATING MY MAZDA AT APPROXIMATELY 20 MPH, SMOKE STARTED COMING FROM THE STEERING WHEEL. I PULLED TO THE SIDE OF THE ROAD AND CAME TO A COMPLETE STOP. FEARFUL FOR WHAT WAS CAUSING THE SMOKE, I EXITED THE VEHICLE. AS I CLOSED THE DOOR, THE DRIVER'S AIRBAG DEPLOYED. TWO MINUTES LATER, THE HORN SOUNDED FOR ABOUT A MINUTE AND THEN SHUT OFF. SMOKE CONTINUED TO BILLOW INSIDE THE VEHICLE FOR APPROXIMATELY 20 MINUTES. I HAD THE VEHICLE TOWED TO THE LOCAL MAZDA DEALERSHIP. THEIR SERVICE DEPARTMENT THINKS THAT I HAD A FAULTY CLOCKSPRING. THEY ARE REPLACING THE CLOCKSPRING, AIR BAG MODULE AND AIR BAG. I PURCHASED THE VEHICLE NEW FROM MAZDA IN 2007. IT HAS NEVER BEEN INVOLVED IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL REPEATEDLY WITH FORCE HOWEVER THERE WAS A DELAYED RESPONSE. THE CONTACT SWERVED OFF THE ROAD TO PREVENT CRASHING INTO A PROCEEDING VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE POWER BRAKE BOOSTER. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

WHILE DRIVING ON THE WILLIAMSBURG BRIDGE THERE WAS A SLIGHT INCLINE DURING THIS TIME THE VEHICLE WAS TRYING TO ACCELERATE AND THAT'S WHEN IT STARTED LOOSING POWER AND STARTED MISFIRING. FORTUNATELY, THIS HAPPENED VERY EARLY IN THE MORNING AND THERE WERE NO VEHICLES EXCEPT MINE. WHEN I GOT TO THE OTHER SIDE OF THE BRIDGE I GOT OFF THE EXPRESSWAY IMMEDIATELY.

TL* THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE RESIDENTIAL GARAGE WHEN HE SMELLED AN EXTREMELY STRONG ODOR OF FUEL OUTSIDE OF THE VEHICLE. THERE WAS ALSO AN OVERPOWERING GASOLINE ODOR FROM INSIDE THE VEHICLE WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THERE WAS A RUSTY SEAM WITHIN THE FUEL TANK. THE PART NEEDED TO MAKE REPAIRS WAS UNAVAILABLE AND THE CONTACT WAS ADVISED THAT THE DEALER WOULD REPAIR THE VEHICLE ONCE THE PART BECAME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE FAILURE MILEAGE WAS 103,568. UPDATED 3/1/12 *CN

MY DAUGHTERS 2007 MAZDACX-9, RIGHT REAR WHEEL BEARING HAS BEEN REPLACED 3 TIMES IN THE FIRST 46,000 MILES OF OWNERSHIP. THE VEHICLE WAS PURCHASED NEW AND PARTS HAVE BEEN REPLACED AT NO COST. HAVE BEEN MADE AWARE THERE IS A SERVICE BULLETIN FROM THE FACTORY STATING REAR BEARING PROBLEM IS DUE TO AN IMPROPERLY INSTALLED OR MISSHAPEN ABS SENSOR. BULLETIN STATES WILL ONLY BE REPLACED FREE DURING WARRANTY. THIS PROBLEM COULD HAVE SERIOUS RAMIFICATIONS TO OCCUPANTS IF NOT PERMANENTLY REPAIRED BECAUSE ABS SENSOR IS INVOLVED. *TR

WE HAVE HAD OUR MAZDA CX-9 SINCE 2007. AT 58,000 MILES WE NOTICED A "HUMMING" NOISE. WE TOOK THE VEHICLE INTO THE MAZDA DEALERSHIP SINCE IT WAS STILL UNDER WARRANTY. WE GOT THE RUN AROUND STATING IT WAS OUR TIRES; HOWEVER, IT TURNED OUT THE FRONT WHEEL BEARINGS WERE BAD. THEY REPLACED THE BEARINGS AND ONE YEAR LATER WE ARE HAVING TO REPLACE THE REAR BEARINGS. THROUGH RESEARCH WE ARE FINDING THAT MAZDA HAS A SERVICE BULLETIN ISSUED 2/1/2008 ABOUT THE REAR BEARINGS. BASICALLY STATING THE NOISE IS FROM AN IMPROPER SHAPE OF THE ABS SENSOR AND THIS IS ONLY COVERED IF THERE IS STILL A WARRANTY ON THE VEHICLE. MY QUESTION IS IF THEY KNOW THIS IS A PROBLEM THEN WHY IS THIS ISSUE NOT RECALLED BECAUSE A FROZEN BEARING IS AND CAN BE VERY DANGEROUS. MAZDA REFUSES TO HELP REPLACE OUR REAR BEARING SINCE WE ARE NOW AT 74,000 MILE AND OUR WARRANTY IS OUT. ALL WE KEEP GETTING IS A RUN AROUND BY OUR LOCAL DEALERSHIPS. WE ALSO HAVE HAD PROBLEMS WITH OUR DRIVER SIDE MIRROR. MAZDA REPLACE THE MIRROR A FEW WEEKS AFTER WE BOUGHT OF CX-9 BUT IT STILL SHAKES.

I HAVE THE SAME STEERING PROBLEM WITH MY 2007 MAZDA CX-9 AS NOTED IN OTHER COMPLAINTS. STEERS TO THE LEFT AUTOMATICALLY SINCE DAY 1. DEALER HAS TRIED TO ADJUST FRONT END, TIRE PRESSURE, ETC. AT LEAST 2 OR 3 TIMES AND HAVE SAID THEY CAN'T DO ANYTHING ELSE. *TR

MAZDA 2007 CX-9 FWD TOURING MODEL DOES NOT OPERATE IN SNOW CAUSING SAFETY CONCERN. IF TIRES START TO SPIN THE TCS SYSTEM SHUTS OFF THE FUEL INJECTORS IF THE CAR IS GOING OVER I THINK 9 MPH. YOU CAN SHUT OFF THE TCS BUT IT AUTOMATICALLY ENGAGES OVER 9 MPH. WHAT THIS MEANS IS THAT IF YOU ARE ON A ROAD EVEN WITH A SMALL AMOUNT OF SNOW THE CAR COMES TO A HALT CAUSING A SERIOUS SAFETY CONCERN. I HAVE BEEN CLOSE TO BEING HIT MULTIPLE TIMES. THERE WERE TWO INSTANCES IN 1 INCH OF SNOW WHERE I HAD TO PARK THE CAR BECAUSE I COULD NOT GET UP MINOR HILLS. MOST CARS HAVE THE ABILITY TO SHUT OFF THE TCS SYSTEM BUT THE MAZDA SYSTEM AUTOMATICALLY ENGAGES AS I SAID ABOVE. PLEASE HELP. *TR

WHILE MY HUSBAND AND I WERE DRIVING DOWN THE FREEWAY AT APPROXIMATELY 70MPH, OUR SUNROOF SUDDENLY EXPLODED -- NOT IMPLODED FROM AN OBJECT HITTING THE GLASS, BUT EXPLODED, WITH THE REMAINING GLASS SHIFTED OUTWARDS AND A HUGE SECTION OF GLASS FROM THE MIDDLE COMPLETELY MISSING. THERE WAS ABSOLUTELY NO OBJECT THAT HIT THE ROOF; THE TEMPERATURE OUTSIDE WAS ABOUT 70 DEGREES, WITH THE INSIDE TEMPERATURE A TAD COOLER AT APPROXIMATELY 65 DEGREES; AND THE ROAD AROUND US WAS SMOOTH AND, AS FAR AS WE COULD SEE, FREE FROM DEBRIS. WE HAVE PHOTOGRAPHS OF THE DAMAGE, AND OF THE ROAD WHERE THE INCIDENT OCCURRED. I CANNOT FIGURE OUT WHY A SUNROOF WOULD SO DANGEROUSLY EXPLODE FOR (SEEMINGLY) NO REASON AT ALL, UNLESS THE ITEM WAS EITHER DEFECTIVE, OR WAS INSTALLED IN THE VEHICLE IN AN INCORRECT MANNER. THIS COULD HAVE BEEN FAR MORE SERIOUS THAN IT WAS -- THANKFULLY WE HAD THE SUNROOF COVER CLOSED, SO WHAT GLASS FELL DOWNWARD FELL ONTO THE COVER, AND THE CARS BEHIND US WERE A RELATIVELY GOOD DISTANCE BEHIND US - THOUGH I'M STILL UNCERTAIN IF THEY SUSTAINED ANY DAMAGE TO THEIR VEHICLE OR PERSON IN THE INCIDENT. BECAUSE THE EXPLOSION SOUNDED MUCH LIKE A LOUD GUNSHOT OR OTHER EXPLOSION RIGHT ABOVE US, BOTH MY HUSBAND AND I VIOLENTLY DUCKED FOR COVER -- A VERY DANGEROUS PROPOSITION AT 70MPH ON A BUSY HIGHWAY IN A LARGE CITY. I SEVERELY STRAINED MY NECK AND SHOULDER, REQUIRING MEDICAL ATTENTION AND PRESCRIPTIONS TO MANGE THE PAIN AND MUSCLE STIFFNESS. *TR