2011 MAZDA CX-9 Complaints

WHILE DRIVING IN THE CITY OR ON HIGHWAY SUDDENLY THE BRAKE PEDAL BECOMES HARD TO PRESS AND CREEPS DOWN TO FLOOR WITH LOSS OF BRAKE BOOSTER, A HISSING NOISE IS HEARD IN THE CAR AND IT BECOMES VERY HARD TO STOP THE VEHICLE

I WAS DRIVING MY 2011 MAZDA CX-9 AND THE CAR WAS SMELLING LIKE IT WAS BURNING AND THEN IT SOUNDED LIKE A PILE OF ROCKS BEING TOSSED AROUND I PULLED OVER TO THE SIDE OF THE ROAD AND SOMETHING EXPLODED THE CAR CAME TO AN ABRUPT STOP AND SMOKE CAME FROM UNDERNEATH THE HOOD. I HAD IT TOWED TO A REPAIR SHOP AND WAS TOLD THE TRANSFER CASE WENT OUT AND MESSED UP THE TRANSMISSION. AFTER DOING RESEARCH ON THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM THAT MAZDA HAS KNOWN ABOUT FOR SOME TIME AND HAS FAILED TO NOTIFY THE CUSTOMER. THIS PROBLEM HAS APPARENTLY CAUSED VEHICLES TO CATCH FIRE WHILE DRIVING. AFTER CONTACTING MAZDA THEY SAY THEY EXTENDED THE WARRANTY TO 90,000 MILES BECAUSE OF THIS PROBLEM BUT HASN'T NOTIFIED THE OWNERS OF THE VEHICLE. MAZDA SAYS IT HASN'T BEEN RECALLED BECAUSE IT ISN'T A SAFETY ISSUE (WHICH I DISAGREE WITH, IT COULD CAUSE GREAT HARM OR DEATH) AND IT HASN'T BEEN REPORTED ENOUGH. MAZDA SAID THEY WOULD REPLACE THE TRANSFER CASE BUT NOT THE LABOR OR TRANSMISSION. I BELIEVE THIS SHOULD BE RECALLED SINCE APPARENTLY IT'S HAPPENING IN ALL CX-9 VEHICLES BETWEEN CERTAIN YEARS. IT'S A DEFECTIVE PART, NOTHING I DID AND I AM LEFT TO PAY TO FIX A PROBLEM THAT MAZDA KNOWS IS THEIR FAULT. MY CAR HAS BETWEEN 90,400 AND 90,500 MILES AND I SHOULDN'T BE HAVING THIS KIND OF MAJOR PROBLEM WITH A VEHICLE UNDER 100,000 MILES. IF I WOULD HAVE BEEN DRIVING DOWN AN INTERSTATE AT 70MPH I HAVE TO WONDER IF I WOULD HAVE HAD AN ACCIDENT WITH INJURY OR IF MY CAR WOULD HAVE CAUGHT FIRE WHAT WOULD HAVE HAPPENED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. *TR

MY POWER TRAIN WAS SUPPOSED TO BE COVERED TO 100,000 MILES. WHEN THE TRANFER CASE HAD TO BE REPLACED AS PER WARNING IT HAPPENED AT 93000 ONSTEAD OF 90000 BUT I WAS TOLD THAT NOT ONLY EAS I NOT COVERED BUT THAT THE SUPPOSED WARRANTY COVERED TO 100000 MILES WAS NOT VALID EITHER BECAUSE THE CAR WASN'T CLASSIFIED AT MAZDA AS A CERTIFIED PRE-OWNED CAR AND THE ONLY REASON I BOUGHT THE CAR WAS ALTHOUGH THE MILEAGE WAS HIGH,APPROXIMATELY 54,300 MILES FOR A 2 YR.OLD CAR I PURCHASED IT BECAUSE WITH IT SUPPOSEDLY BEING PRE-OWNED CAR, THE POWER TRAIN WAS TO BE WARRANTEED TO 100000 MILES SO PICTURE MY SHOCK WHRN I WAS TOLD THAT THE CAR WAS NOT CONSIDERED TO BE PRE-OWNED AND THAT THE POWER TRSIN WOULDN'T BE COVERED. I MUST TAKE IT UP WITH THE DEALER. SO I WAS STICK WITH THE PAYMENT OF THE REPLACEMENT OF A PART THAT WAS LISTED FOR RECALL. SO FOR 2000 MILES PAST ORIGINAL RECALL MILEAGE AND BECAUSE MAZDA HAD NO RECORD OF MY CAR BEING PRE-OWNED I HAD TO PAY FOR EVERYTHING MYSELF. IT LOOKED LIKE A MONSTER HAD TAKEN A BITE OF THE PART IN QUESTION. I STILL HAVE PART CAUSE I 'M STILL TRYING TO GET MY MONEY BACK TO NO AVAIL#!!! IT WAS STATIONARY WHEN THE DEFECT BECAME EVIDENT.

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, A STRONG ODOR OF FUEL FUMES WAS INSIDE THE VEHICLE AND AN ABNORMAL NOISE COULD BE HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED REPLACEMENT BUT THE REPAIRS WERE NOT COMPLETED. THE CONTACT THEN TOOK THE VEHICLE TO A DEALER WHERE THE FAILURE WAS THEN CONFIRMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

2011 MAZDA CX-9. CONSUMER REQUESTS RENTAL VEHICLE UNTIL PASSENGER AIRBAG INFLATOR REPLACEMENT AND FRONT LOWER CONTROL ARMS RECALL NOTICES REPAIRS ARE COMPLETE. *SMD

TAKATA RECALL. I HAVE BEEN WAITING FOR A REMEDY FROM MAZDA FOR A NOTIFICATION LETTER I RECEIVED BACK IN JULY 2016 TO REPLACE THE PASSENGER'S SIDE AIRBAG. HOW LONG DOES A MANUFACTURER HAS TO COMPLY WITH A RECALL? I CANNOT USE THE PASSENGER'S SEAT.

TRANSFER CASE - HAD UNUSUAL WEAR AND TEAR ON THE TRANSFER CASE THAT LEAD ME TO LOSE STEERING AND DRIVING CAPABILITY WHEN DRIVING TO WORK. TOOK MY CAR TO CAR DEALER AND THE TRANSFER CASE WAS GROUND DOWN AND THE TRANSMISSION WAS RUSTING. HAD NO WATER DAMAGE AND COST OVER $4,000. SINCE HAVE RESEARCHED AND FOUND THAT MANY MAZDA OWNERS HAVE BEEN EXPERIENCES ISSUES WITH THEIR TRANSMISSION AND TRANSFER CASE. I BELIEVE THIS SHOULD BE LOOKED INTO. *TR

2011 MAZDA CX-9 TRANSFER CASE BREAKDOWN WHILE MOVING DUE TO FLUID LEAKING OUT, CAUSING SEVERE WEAR ON THE TRANSMISSION AND DISABLING VEHICLE. MY WIFE HEARD A STRANGE SOUND 2 WEEKS AGO AND WHEN SHE PARKED THE CAR IN THE GARAGE, THERE WAS A STRANGE SMELL, LIKE BURNT WIRE OR ROTTEN EGG SMELL. HAD IT EVALUATED AT THE LOCAL GARAGE AND THEY DIAGNOSED LEAKING FLUID FROM TRANSFER CASE, WHICH DESTROYED THE BEARINGS AND THREADS AROUND THE SHAFT. THE MECHANIC SAYS THIS FLUID IS NEVER SUPPOSED TO HAVE TO BE CHANGED ACCORDING TO THE MAZDA MANUAL. AND THERE IS SO LITTLE FLUID IN THE TRANSFER CASE, IT IS HARD TO DETECT THE LEAKING WHEN IT HAPPENS. I CHECKED ON GOOGLE AND THERE WERE HUNDREDS OF SIMILAR REPORTS OF TRANFER CASE FAILURE. ONE GUY HAD FOUR TRANSFER CASES INSTALLED IN THE FIRST 20,000 MILES AFTER THE CAR WAS PURCHASED NEW. THIS IS DANGEROUS. IF THE TRANSFER CASE FAILS AT NIGHT OR DURING A SNOWSTORM, PEOPLE COULD GET KILLED. NOT TO MENTION THE $3,000.00 TO $8,000.00 BILL FOR REPAIR DEPENDING ON WHETHER IT IS JUST THE TRANSFER CASE OR IF IT ALSO THE TRANSMISSION THAT NEEDS REPAIR. THIS MATTER SHOULD BE INVESTIGATED AS A RECALL ITEM. APPARENTLY, THERE HAVE BEEN SEVERAL SERVICE BULLETINS AND EXTENSIONS OF TRANSFER CASE WARRANTIES OFFERED BY MAZDA. THE PROBLEM IS WIDESPREAD, WITH THE EDMUND'S COMPLAINTS OF FAILURE INCLUDING THE YEARS 2008-2014. IT DOES NOT NECESSARILY RLEATE TO THE AMOUNT OF MILES ON THE VEHICLE BECAUSE MANY HAVE FAILED SHORTLY AFTER BEING PURCHASED NEW. THE FACT THAT MAZDA HAS HANDLED THIS ON AN INDIVIDUAL EVENT BASIS AND VERY QUIETLY HAS KEPT THIS FROM BECOMING NEWSWORTHY BUT THE PROBLEM IS SO WIDESPREAD, DANGEROUS AND COSTLY, THAT THE FEDERAL GOVERNMENT SHOULD GET INVOLVED.

A STRANGE, HISSING NOISE COMING FROM THE PEDAL AREA. I AM HAVING A HARD TIME PUSHING THE PEDAL DURING 'INITIAL PEDAL APPLICATION', BUT THAT EFFORT DIMINISHED AS THE PEDAL WAS PRESSED FURTHER WHILE DRIVING. THE BRAKES BOOSTER SQUEALS VERY LOUD IF YOU PUSH THE BRAKES DOWN WHILE NOT MOVING. I DID SOME RESEARCH AND FOUND THIS IS A DEFECTIVE BRAKE BOOSTER ISSUE THAT MAZDA HAD CONFIRMED.

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING 35 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE SKIDDED AND CAME TO A COMPLETE STOP WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED FOR THE LOWER CONTROL ARMS ONE DAY PRIOR TO THE FAILURE. THE VEHICLE HAD AN EXTENDED WARRANTY FOR THE TRANSFER CASE, BUT IT EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.