2012 MAZDA CX-9 Complaints

TAKATA RECALL - I'VE RECEIVED 3 RECALL NOTICES, BUT MAZDA SAYS PARTS ARE STILL UNAVAILABLE FOR THE REPAIRS. THIS IS UNACCEPTABLE FOR A LIFE-THREATENING RECALL ISSUE.

WHEN BRAKING THE BRAKES ARE EITHER HARD AND DO NOT WORK OR BRAKES ARE SPONGY, WILL SLOW VEHICLE, BUT WILL NOT GIVE YOU CONFIDENCE THAT THEY WILL STOP THE VEHICLE LIKE THEY SHOULD. WHEN BRAKING AT TIMES YOU CAN HEAR A HISSING, MAYBE ALL THE TIME, BUT WHEN THINGS ARE HAPPENING YOU AREN'T LISTENING FOR A HISSING SOUND. ALSO, WHEN THE VEHICLE IS STATIONARY AND IN PARK IF YOU REALLY PUT YOU FOOT TO THE FLOOR A BEEPING ALMOST LIKE AN ALARM SOUND IS MADE. THIS BRAKE BOOSTER FAILURE SHOULD BE A MAJOR CONCERN. 8-13-2017 I WAS TRAVELING ABOUT 65 MPH IN LITE TRAFFIC ON A DOWNGRADE AND SLIGHT CORNER WHEN A VEHICLE IN FRONT OF ME LOST A TIRE AND I NEEDED TO BRAKE QUICKLY AND MY BRAKE PEDAL WOULDN'T MOVE, IT WAS HARD AS A ROCK, NEVER SLOWED THE VEHICLE AT ALL. THANK GOODNESS I HAD PLENTY OF ROOM TO MANEUVER, OTHERWISE WHO KNOWS WHAT THE RESULT OF THAT ACCIDENT MAY HAVE BEEN. ANOTHER TIME WAS 8-30-2017 I WAS DRIVING MY VEHICLE, APPROX 20 MPH, AND WAS APPROACHING THE INTERSECTION OF OUR SUBDIVISION AND THE HWY WHERE THE TRAFFIC TRAVELS AT 55 MPH, I WENT TO BRAKE AND THE PEDAL WENT TO THE FLOOR.... AGAIN NO BRAKES. MY VEHICLE ROLLED TO A COMPLETE STOP, BUT NOT BEFORE I CROSSED INTO THE SECOND LANE OF CROSS TRAFFIC. AGAIN THANK GOODNESS IT WAS AROUND 6:30 AM AND TRAFFIC WAS FAIRLY LITE. MIND YOU THIS IS ONLY TWO OF THE MORE EXTREME TIMES. I HAVE PURCHASED A NEW BRAKE BOOSTER AND IT WILL BE INSTALLED THIS WEEKEND. I DID TRY TO CONTACT MAZDA, BUT AFTER SITTING ON HOLD, 1-800-222-5500, FOR OVER 18 MINUTES THE PHONE FINALLY RINGS.....UNTIL IT DISCONNECTS.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED IN EXCESS OF 75 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL AND SHUTTING OFF THE ENGINE. THE CONTACT WAITED A FEW MINUTES AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER SILL-TERHAR MAZDA (LOCATED AT 1551 US-287, BROOMFIELD, CO 80020; (303) 469-1801), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-5500 AND STATED THAT THEY COULD NOT ASSIST WITHOUT DUPLICATING THE FAILURE. THE MANUFACTURER ALSO STATED THAT THEY NEEDED TO SPEAK WITH THE TECHNICIAN. THE MANUFACTURER DID NOT CALL THE CONTACT BACK. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION BEFORE MARCH OF 2017. THE DEALER (FERMAN MAZDA OF BRANDON, 9809 E ADAMO DR, TAMPA, FL, 33619) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

"TAKATA RECALL" RECEIVED BACK IN MARCH 2017 THE SAFETY RECALL FOR PASSENGER AIR BAG INFLATOR REPLACEMENT - SAFETY RECALL 0717A / NHTSA 17V012. TWO ADDITIONAL TIMES WE CONTACTED, BY PHONE, MAZDA / DEALER TO REQUEST REPAIR OF THE DEFECT-FREE OF CHARGE-"WITHIN A REASONABLE AMOUNT OF TIME" AND HAVE NO RESULTS SO FAR. ON AUGUST 21ST, 2017 WE RECEIVED "AUTO AIRBAG SETTLEMENT" NOTICE. WHAT IS CONSIDERED TO BE "WITHIN A REASONABLE AMOUNT OF TIME"? WHAT SHOULD BE DONE TO RESOLVE THIS ISSUE FROM THIS POINT ON?

PASSENGER AIR BAG INFLATORS REPLACEMENT - SAFETY RECALL 0717A NHTSA 17V02 HAS NOT BEEN REPLACED AND I AM GOING ON LONG TRIP SATURDAY AND ASKED LOCAL DEALER MULTIPLE TIMES FOR HELP. NO ACCIDENT HAS OCCURRED. I JUST NEED IT FIXED PRIOR TO SATURDAY'S TRIP

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM ELLIS MAZDA (LOCATED AT 1141 COBB PARKWAY SE, MARIETTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED A LETTER ON MARCH 2017 CALLED DEALER NUMBER OF TIMES THEY KEEP GIVING ME THE RUN A ROUND. AS TO WHEN THIS AIR BAG PROBLEM WILL BE TAKEN CARE OF??? I TAKE MY GRANDCHILDREN TO & FROM SCHOOL & AM CONCERNED APPRECIATE ANY HELP YOU CAN PROVIDE. R

WHEN STEPPING ON THE BRAKE PEDDLE A HISSING SOUND IS HEARD AND THE BRAKES NO LONGER STOP THE CAR.