2016 MAZDA MAZDA3 Complaints

Manufacturer Recall No 6023G NHTSA Recall No. 23V-487 Rear View Camera has NOT been repaired. How long more do I have to wait for the repairs to start? It has been over 6 months since the recall notice went out but I have had the issue for years now. Please step in and make Mazda make good on their products. I have called several dealerships but they all tell me that only Mazda headquarters knows when the repairs kits will become available. So, when is that? Do we wait until more accidents happen so the lawsuits increase over this matter? Last time I checked they are still putting out thousands of cars on the road...does that mean they are too busy to take care of these issues since, after all, they have already pocketed our monies and now we are pushed to the side as if we don't matter? I await great news.

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Infotainment system / center console doesn't work properly. Buttons would be pushed at random, changing stations and flipping thru menus. It deteriorated to the point where it would constantly reset itself, flashing a very bright (and not dimmable) Mazda logo over and over. Mazda insisted on charging for repairs so I have instead simply removed the center console instead. otherwise the bright flashing light at night was distracting to the point of dangerous.

The backup camera is flickering and with distorted image. I called customer service but didn't provide information or solution of how to solve the issue even though they were aware of it.

Recently noticed the odor of unburned gasoline, both inside and outside the vehicle. When driving, the ventilation system would flush this away in a few moments, but this phenomenon is new within the past few weeks. Our mechanic (not the dealer) traced the issue to the fuel tank, where the port for the fuel pump and sensors is located on top. This area is accessible by removing the rear seat cushion and a cover plate. He showed me how the fuel pump and sensor module has rusted to the thread of the port, preventing removal of the assembly, and that the port flange itself has rusted and has pin-holes, allowing vapor to escape. He was able to put slight positive air pressure to the tank as a test, and was able to cause liquid fuel to escape from the holes. The tank was about 3/4 full at the time. This seems like a serious safety issue. The port and matching threaded parts (fuel pump / sensor module) that inserts there should be corrosion-proof. I can provide a photo of the affected area if needed; I would get the image file from my mechanic.

ac/heat knob will not go into max air due to a cable slipping off the mechanism behind the dash when it does this the heat will not work and it is hard to defrost your windows if they get fogged up while driving making it difficult to see

When cleaning and adjusting the seat to move it to forward-facing, we discovered that two of the child harness straps (the crotch strap and one of the shoulder straps) had significant grooves cut into them, presumably by the plastic edges of the base. Given that this damage was not visible before moving the cover and adjusting the seat, and given that Graco advertises this seat as rear-facing from 4 to 50 pounds and forward-facing up to 65 pounds, a consumer wouldn't see or have any reason to expect this level of damage after about 3.5 years of use. I have to assume that this sort of severe wear compromises the strength of the straps and thus the safety of the seat if there were an accident (thank goodness we didn't have one). I have the seat still, and I contacted the manufacturer with pictures of the damage, and they did not seem to think it was out of the ordinary or alarming at all, just told me that they could send me a rebate for a discount on a new seat if I wanted since this one was out of warranty. I cannot believe that this is an acceptable and safe amount of normal wear. I can attest that we followed manufacturer instructions for care and install and did not use any cleaning products on the seat, submerge the seat, leave it outside, or do anything else that I can think of that would have constituted inappropriate care of the seat.

shock towers are disintegrating so the shocks would not be connected to anything.

Nothing has happened yet but Ive done a bunch of research and a lot of the 3rd generation Mazda 3's all have the same airbag code 16 flashing on their dash and it's not on any recall list

The rear backup camera on my vehicle goes on and off or dims considerably when I back up, not allowing me to see cars and people potentially behind me. This is associated, I believe, with an issue with the screen and infotainment system of the car, which I had checked out on 9/24/21 at a Mazda dealership. The screen goes on and off constantly, not allowing me to use the radio, bluetooth, etc. They said it is a chip issue that they have seen in many other Mazda 3's from 2016. Not being able to listen to the radio is one thing, but having the backup camera not work or work improperly is a safety issue.