2015 MAZDA MAZDA3 Complaints

POWER MOONROOF EXPLODED WHILE DRIVING ABOUT 40MPH ON A CITY STREET. IT WAS ABOUT 52DEG F ON A CLOUDY DAY. MY WIFE WAS IN PASSENGER SEAT & GLASS FELL IN ON US. WE PULLED OVER AND CLEANED UP MOST OF IT.

MAZDA INFOTAINMENT DISPLAY PROBLEM: THE TOUCH PANEL ON MY 2015 MAZDA3 OPERATES BY ITSELF AND DOES NOT ACCEPT TOUCH COMMANDS PROPERLY. I THOUGHT IT WAS JUST MY CAR, BUT A QUICK GOOGLE SEARCH FOR "MAZDA 3 INFOTAINMENT GOING CRAZY" RETURNED SEVERAL THOUSAND ARTICLES AND VIDEOS FROM FRUSTRATED MAZDA CUSTOMERS WHO HAVE EXPERIENCED THIS SAME PROBLEM. THESE DEFECTIVE DISPLAYS CREATE HAZARDOUS DRIVING ENVIRONMENTS FOR ME AND OTHERS WHO LIVE IN STATES WITH 'HANDS-FREE' LAWS.

2015 MAZDA 3 WITH 75000 MILES. TRANSMISSION IN VEHICLE FAILED SPECIFICALLY THE MAIN BEARING. TRANSMISSION IS NEEDING TO BE REBUILT. REPAIR SHOP ALSO INFORMED ME THAT THE CLUTCHES WERE BURNED OUT. SYMPTOMS: DELAYED ENGAGEMENT WHEN VEHICLE IS COLD. FLAIR SHIFTING FROM 3-4.

THE INFOTAINMENT SYSTEM HAS A GHOST FEATURE: IT STARTS TO DIAL NUMBERS AUTOMATICALLY, CHANGE STATIONS WITHOUT ANY USER INPUT AND MANY OTHER DISRUPTIONS AS IF THERE IS A CLOUD MONKEY INSTALLED IN THE SYSTEM. ISSUE EXISTS AFTER RESETTING THE SYSTEM. THERE IS NO WAY TO TURN OFF THE SYSTEM AND I AM JUST DRIVING AROUND WITH THE SYSTEM BEEPING ALL THE WAY. IT IS EXTREMELY DISTRACTING AND IS AFFECTING THE DRIVING. MAZDA DEALER CHARGED $150 TO SAY THIS IS A COMMON ISSUE AND ONLY WAY TO RESOLVE IS TO REPLACE IT WITH ANOTHER INFOTAINMENT SYSTEM: COST $1500. I REACHED OUT TO MAZDA USING THEIR OWNER'S PORTAL AND GOT NO RESPONSE. ITS ONLY A MATTER OF TIME SOMEONE GETS INTO AN ACCIDENT DUE TO THIS HIDDEN FEATURE OF MAZDA.

COMMING TO A STOP CAR DIDNT SLOW DOWN AND WHEN EMERGENCY LEVER WAS PULLED FOR A STOP IT DIDNT WORK! RECALL NOTICE1217F NHTSA NUMBER17V393

THE INFOTAINMENT SYSTEM MALFUNCTIONS WHILE THE CAR IS BEING OPERATED, CREATING A SERIOUS DISTRACTION FOR THE DRIVER. FOR EXAMPLE, THE SYSTEM CAN BE TUNED TO THE RADIO AND THEN IT WILL RANDOMLY SWITCH TO THE PHONE FUNCTION AND DIAL A NUMBER AGAIN AT RANDOM FROM MY CONTACTS LIST.TRYING TO DISENGAGE THE CALL DOESN'T WORK AS IT KEEPS DIALING OR WILL REDIAL. THIS HAPPENS REPEATEDLY. IT WILL ALSO AT TIMES CHOOSE A RADIO STATION WHICH IS NOT THE ONE THAT HAS BEEN SELECTED. WHILE THESE MAY SOUND MINOR THEY CREATE A HAZARD BECAUSE THE DRIVER IS NOT ABLE TO CONTROL THE COMMUNICATIONS FEATURES WHEN THEY TAKE ON A LIFE OF THEIR OWN.

TAKATA RECALL THE INFOTAINMENT SYSTEM IS GOING HAYWIRE, MAKING GHOSTS SELECTIONS SUCH AS CALLING PPL, SELF SELECTING SETTINGS AND ALL OTHER BUTTONS AT RANDOM TIMES DURING DRIVING WHICH HAS BECOME EXTREMELY DISTRACTING AND DANGEROUS TO DRIVE THE CAR WITH THIS ISSUE. THIS IS APPARENTLY A KNOWN ISSUE TO MAZDA BUT THEY REFUSE TO FIX IT. ALL THEY WILL OFFER IS SWAPPING IT FOR ANOTHER INFOTAINMENT SYSTEM THAT WILL EVENTUALLY DO THE SAME THING AGAIN AT THE CUSTOMERS EXPENSE. THIS TAKES PLACE WHILE THE CAR IS TRAVELING AT 5MPH OR LESS SO IT MOST FREQUENTLY HAPPENS WHEN I AM SLOWING TO TAKE TURNS OR TRAVELING IN MY NEIGHBORHOOD AND WHILE AT A STOP AT RANDOM TIMES. I HAVE NO CONTROL OVER THE SYSTEM ONCE IT STARTS GLITCHING AND MAKING CALLS AND CHANGING SETTINGS OR DIALING NUMBERS, I CANT HANG UP IM FORCED TO DISCONNECT THE BLUETOOTH FROM THE PHONE BUT THAT ONLY PREVENTS IT FROM MAKING CALLS IT STILL CONTINUES TO GO TO THE SETTING AT PRESS RANDOM BUTTONS

ON 11/19 AT APPROXIMATELY 4:00 PM TRAVELING AT ABOUT 20 MPH ON A TWO LANE STREET WITH NO VISIBLE VEHICLES AROUND A POP SOUND FOLLOWED BY GLASS ROLLING OFF THE BACK OF THE VEHICLE OCCURRED; A FAILURE OF THE SUNROOF.

SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH. WEATHER WAS SUNNY ABOUT 70 DEGREES. NO APPARENT REASON WHY THIS WOULD OCCUR (IE. NO ROCKS HIT THE CAR, ETC). GLASS SHATTERED INTO DRIVER SIDE OF CAR AND BACK SEATS. HOLE IN THE GLASS WAS IN MIDDLE OF THE PANE AND EXPANDED OUT. CAR HAS APPROXIMATELY 50K MILES.

I TOOK MY CAR TO A BRAKE SHOP BECAUSE OF SCRAPING NOISE FROM THE BRAKES. THE PASSENGER REAR BRAKE WAS PREMATURELY WORN BECAUSE THE BRAKE WAS CONSTANTLY ENGAGED. THE BRAKE REPAIR SHOP HAS SEEN THIS ISSUE ON MAZDA3 AND INFORMED ME IT WAS PART OF A RECALL, AND THAT THIS POSES A POTENTIAL SAFETY RISK TO ME WHILE OPERATING THIS VEHICLE. THE MECHANIC SHOP HANDED ME A SHEET WITH THE RECALL CAMPAIGN 17V393000. I CALLED THE 800 222 5500 FOR MAZDA ON INFORMATION ON THE RECALL. BUT BECAUSE MY VIN DOES NOT SHOW UP IN THE SYSTEM UNDER THIS CAMPAIGN I AM NOT ELIGIBLE FOR A RECALL REPAIR. SHOULD I BE INCLUDED IN THE RECALL CAMPAIGN REGARDLESS OF VIN NUMBER IF THE ISSUE IS THE SAME IS IDENTICAL TO RECALL ISSUE.