2009 MAZDA MAZDA5 Complaints

OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.

THE ALARM KEEPS GOING OFF FOR NO REASON. I HAD THIS PROBLEM FOR LONG TIME. I TURN IT OFF AND IT WILL GO OFF AGAIN, THIS IS ALMOST DAILY.

TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 35 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE SLIDING DOOR FAILED TO LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH REAR DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.

THE AIR BAG LIGHT ON CONTROL PANEL IS FLASHING WHEN I START THE ENGINE AFTER A WORKING DAY. NO RHYME OR REASON AT ALL. THERE IS NO ANY IMPACTION FROM OUTSIDE AND/OR GOING OVER BUMPERS. IT COMES IN AND OUT IN THE FIRST DAY AND TWO, AND THEN IT'S STAYED ON AND FLASHED THE CODE 19, WHICH ACCORDING TO THE MANUAL MEANS RESTRAINT CONTROL MODULE - MEMORY FULL. SO I TOOK IT TO MAZDA DEALERSHIP AND DIAGNOSED THE ISSUE AT MY EXPENSE. ACCORDING TO THE DEALER REPORT, THEY CANNOT RESET THE COMPUTER MODULE SUCH AS CLEAN MEMORY; INSTEAD, I AM ASKED TO REPLACE THE CLOCK SPRING FOR FIX THE DRIVER SIDE AIR BAG. HOWEVER, IN THE MEANTIME, ALL THE CONTROLS ON THE STEERING ARE WORKING PERFECTLY, HORN/CRUSE CONTROL/ VOLUME CONTROL FOR THE STEREO.

THE TIRE PRESSURE SENSOR ILLUMINATED AND I CHECKED TO SEE IF THE TIRE WAS FLAT. IT WAS NOT. I DROVE TO A FILLING STATION TO TOP OFF THE PRESSURE AND AS I WAS DRIVING AWAY FROM THE AIR PUMP THE VALVE STEM TO THE REAR DRIVER SIDE TIRE BROKE AND THE TIRE DEFLATED INSTANTLY. THE VALVE STEM WAS CORRODED. APPARENTLY IT WAS INITIALLY CRACKED SLIGHTLY CAUSING THE TIRE TO FIRST LOSE AIR SLOWLY. THEN, UPON MANIPULATION FROM THE PUMP FITTING, THE STEM WAS FURTHER DAMAGED CAUSING THE STEM TO BREAK OFF. I DID HAVE THIS HAPPEN ONCE BEFORE. THE EXPLANATION FROM A SERVICE STATION WAS THE SAME. IN THIS MODEL THE VALVE STEM AND PRESSURE SENSOR IS A SINGLE ASSEMBLY SO WHEN THE TIRE IS CHANGED THE VALVE STEM IS NOT CHANGED EVEN IF IT IS OLD AND SHOWING SIGNS OF AGING. OTHERWISE THE COST OF REPLACING A TIRE WOULD BE NEARLY DOUBLED. THE SENSOR ITSELF WILL LAST MUCH LONGER THAN ITS VALVE STEM. CONSEQUENTLY, THE STEMS DO EVENTUALLY CORRODE AND BREAK OFF AT INCONVENIENT, POSSIBLY DANGEROUS, TIMES. THE SERVICE STATIONS SAY THIS IS COMMON FOR THIS VINTAGE OF MAZDA. THE SERVICE REP SAID MINE WAS THE SECOND THEY REPAIRED ON THE VERY SAME DAY! AS I SAID, THIS HAPPENED ONCE BEFORE WHEN A STEM BROKE OFF AS I WAS BACKING OUT OF MY HOME PARKING SPOT. A COUPLE OF DAYS BEFORE THE THIS REPORTED EVENT, I TOOK A LONG ROAD TRIP AND A SUDDEN DEFLATION LIKE THIS COULD HAVE HAPPENED AT HIGHWAY SPEED. IT WOULD HAVE BEEN TRAGIC! I HAVE CHECKED ON-LINE AND HAVE FOUND MANY IDENTICAL COMPLAINTS. IF IT HAS NOT BEEN REPORTED TO NHTSA BEFORE NOW, I AM QUITE AMAZED. *TR

GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE GARAGE MASONRY HAS BRICKS AND BLOCK WORK DAMAGE. TWO OF MY WHEELS HAVE BEEN WARPED. I HAVE ONLY A MEDIUM FOOT SIZE 10. THIS IS DANGEROUS FOR ANYONE. *TR

WENT TO INFLATE TIRES, VALVE STEM BROKE AND TIRE WENT COMPLETELY FLAT. I WAS LUCKY THAT THIS HAPPENED WHEN THE CAR WASN'T MOVING - I HAVE READ ABOUT THE VALVES FAILING AT HIGHWAY SPEED, WHEN IT COULD HAVE CAUSED AN ACCIDENT. *TR

KEPT HEARING A RATTLING NOISE COMING FROM REAR DRIVER'S SIDE, TOOK THE CAR IN TWO TIMES B/C OF THIS. TURNED OUT TO BE A PROBLEM WITH THE REAR SEAT RUBBER BUSHING WHICH IS REQUIRING THE DEALER TO GRIND THE ARCH WELD ON THE SPRING COIL. THERE IS A SERVICE BULLETIN ABOUT THIS VERY PROBLEM, WHICH INDICATED THAT THEY HAVE REDESIGNED THE PARTS IN NEWER MODELS SO THIS DOES NOT HAPPEN. I FEEL THAT THIS IS A DESIGN PROBLEM FOR WHICH I HAVE TO PAY FOR THE REPAIR AND THAT IT IS NOT DUE TO NORMAL WEAR AND TEAR ON THE CAR. IT SEEMS TO ME THAT THEY SHOULD FIX THE PARTS DUE TO THEIR FAULTY MANUFACTURING/DESIGN? *JS

THE THIRD ROW SEATBELTS IN MY '09 MAZDA 5 BEING TOTALLY UNUSABLE FOR CHILDREN AND SOME ADULTS, INCLUDING MYSELF. THE SEATBELTS ARE POSITIONED SO HIGH AND SO FAR FORWARD THAT THEY ARE COMPLETELY UNSAFE, THEREFORE UNUSABLE. THE PROBLEM IS MASKED WITH A HIGH BACK BOOSTER SEAT BUT EVEN WITH A HIGH BACK BOOSTER SEAT, WHEN I JERKED AGAINST THE SEATBELT TO MAKE IT LOCK, THERE WAS AT LEAST 6 INCHES OF MOTION FORWARD AND SIDE-TO-SIDE BEFORE THE SEATBELT LOCKED. WHEN I TRIED THIS WITH A HIGH BACK BOOSTER IN THE 2ND ROW, THERE WAS MOTION ONLY 2 INCHES FORWARD AND NONE SIDE-TO-SIDE. THE SEATBELT PROBLEM IS TOTALLY UNACCEPTABLE AND AM SHOCKED THERE HASN'T BEEN A RECALL. THERE ALSO ISN'T LATCH IN THE THIRD ROW SO HOW AM I SUPPOSED TO PUT ANYONE BACK THERE? *TR

TL* THE CONTACT OWNS A 2009 MAZDA, MAZDA 5. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT A BOLT ON THE OIL ENGINE COOLER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.