2013 MAZDA MAZDA5 Complaints

TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/17 *BF.. ...UPDATED 06/13/17 *BF UPDATED 10/13/2017 *JS *CN

TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUMED NORMAL STEERING FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 47,692.

THE PARKING BRAKE FAILED. MANUAL TRANSMISSION. THE VEHICLE WAS LEFT STATIONARY, PARKED IN A PARKING LOT ON ONLY A VERY SLIGHT INCLINE. THE PARKING BRAKE LEVER WAS PULLED UP AND ENGAGED, THE VEHICLE NOT MOVING AS ALL OCCUPANTS EXITED THE VEHICLE AND WALKED AWAY. UPON RETURNING TO THE PARKING LOT ABOUT 15 MINUTES LATER THE VEHICLE WAS FOUND TO HAVE ROLLED BACK AND ACROSS THE ENTIRE PARKING LOT, STOPPED BY ITS HITTING A CURB.

POWER STEERING MALFUNCTION: UPON STARTING THE VEHICLE (IN THE PARKING LOT OF MY JOB, TO GO HOME) THE POWER STEERING MALFUNCTION LIGHT LIT UP IN THE DASHBOARD. I CHECKED THE POWER STEERING FLUID LEVEL TO SEE IF IT WAS LOW - IT WAS NOT. I CHECKED THE FUSES THAT MIGHT BE RELATED TO THE POWER STEERING - ALL FUSES SEEMED OKAY. I DID SOME RESEARCH AND SAW THAT PREVIOUS YEARS OF THE MAZDA5 HAD A RECALL IN PLACE WITH REGARD TO THE POWER STEERING. I AM CONCERNED MY VEHICLE MAY HAVE THE SAME ISSUE. I WILL BE CONTACTING A MAZDA DEALERSHIP TO HAVE THE VEHICLE LOOKED AT TO GET MORE INFORMATION PERTAINING TO THIS ISSUE.

TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT, THE CONTACT HAD TO SHIFT THE GEAR INTO FOURTH GEAR THEN BACK INTO DRIVE TO BE ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING HANDLE AND THE SENSOR WERE REPLACED. THE PCM SYSTEM WERE ALSO PROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,211.

OUR 2013 MAZDA5 MINIVAN HAVE THE TOYO A20 ALL-SEASON RADIAL TIRE. TWO OF THE FOUR TIRES HAVE THE TREAD SEPARATING FROM THE SIDEWALL ALONG THE INSIDE AND OUTSIDE OF THE TIRE. THERE IS ACTUALLY A LINE AROUND THE CIRCUMFERENCE OF THE TIRE. WE HAD TO BE JUST A FEW MILES FROM COMPLETE AND CATASTROPHIC FAILURE OF TWO TIRES. THE TIRES HAVE 38,000 MILES ON THEM. I HAVE HEARD A THUMP SOUND FOR THE PAST SEVERAL MONTHS AND HAVE CHECKED THE TIRES OFTEN BUT NEVER NOTICED ANYTHING. I WOULD HAVE TO WONDER IF THE SEPARATION WAS ONLY APPARENT WHILE THE TIRE WAS SPINNING AND CLOSED UP WHEN STOPPED UNTIL IT FINALLY BEGAN PULLING APART. I HAVE KEPT THE TWO TIRES THAT HAVE SEPARATED AS WELL AS THE TWO THAT HAVE NOT YET SHOWN FAILURE. I WOULD LIKE TO TURN THEM OVER FOR SAFETY TESTING. THESE TIRES SHOULD NOT BE ON OUR NATIONS HIGHWAYS.

TL* THE CONTACT OWNED A 2013 MAZDA 5. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT BOTH AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJURIES TO THE CHEST FROM THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

THE EMERGENCY BRAKES OF MAZDA 5 DO NOT WORK. MY CAR SLID OFF WHILE PARKED AND CRASHED AGAINST A MAILBOX. BOTH CAR AND MAILBOX WERE DAMAGED. MAZDA CLAIMS IT IS NOT RESPONSIBLE AS IT STATES IN ITS MANUAL THAT YOU NEED TO ALWAYS LEAVE THE CAR ON GEAR WHEN YOU PARK EVEN ON A FLAT LANDSCAPE. HOWEVER (1) SHOULDN'T THE EMERGENCY BRAKE STILL WORK AND (2) DOESN'T LEAVING THE CAR ON GEAR WHEN YOU PARK DAMAGE QUICKER THE GEAR BOX AND BRAKES? OTHER MAZDA 5 CAR OWNERS ALSO COMPLAIN THAT THEY REALLY HAVE TO PULL HARD TWICE OR THREE TIMES ON THE EMERGENCY BRAKES SO THAT IS STOPS CLICKING. THIS IS A SAFETY ISSUE AND MAZDA 5 CARS SHOULD BE RECALLED. *JS

TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. ..UPDATED 11/18/14 *BF

TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A COMPLETE STOP ABRUPTLY, THE CONTACT'S SKULL HIT THE TOP OF THE HEAD RESTRAINT. THE CONTACT STATED THAT THE HEAD RESTRAINS FAILED TO ADJUST INTO A FORWARD OR BACKWARD MOTION. THE HEAD RESTRAINTS WERE ONLY ABLE TO BE ADJUSTED IN THE UP OR DOWN POSITION. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,500.