2009 MAZDA MAZDA5 Complaints

IN THIS CASE I LEFT MY LIGHTS ON CAUSING THE BATTERY TO RUN DOWN. THE PROBLEM WITH THIS CAR IS WHEN THERE IS NO POWER IT IS IMPOSSIBLE TO OPEN THE REAR SLIDING DOORS OR TAILGATE. ONLY THE DRIVER'S DOOR OPENS WITH A KEY AND YOU CANNOT OPEN THE REAR DOORS FROM THE INSIDE WITHOUT POWER. IN THE EVENT OF AN ACCIDENT THAT DISABLES THE POWER SYSTEM THESE DOORS CANNOT BE OPENED AND PASSENGERS (ESPECIALLY CHILDREN WHO ARE IN SAFETY SEATS) CAN BE TRAPPED. THERE ARE 3 ROWS OF 2 BUCKET SEATS PER ROW. I FEEL THIS CAR IS A DEATH TRAP AND WOULD SERIOUSLY RECOMMEND IT NOT BE PURCHASED. *TR

TPMS / TIRE VALVE STEM LEAKED AIR FROM TIRE. THIS IS THE SECOND TPMS OCCURRENCE WITHIN LAST 2 MONTHS (FROM 2 DIFFERENT SENSORS). SERVICE SHOP SAID THAT IT WAS CORRODED. *TR

LOUD CLUNKING NOISE IN LEFT/FRONT OVER UNEVEN SURFACE. WORSE DURING COLD WEATHER. CHECKED BY INDEPENDENT DEALER THEN BY MAZDA DEALERSHIP. TOLD SWAY BAR BUSHINGS WERE THE PROBLEM. CAR WAS UNDER WARRANTY AT TIME OF INITIAL COMPLAINT, BUT TECHNICIAN WAS UNABLE TO HEAR IT. [BUSHING WARM BY THE TIME I GOT TO DEALER]. CLAIM MADE TO MAZDA TO REPAIR UNDER WARRANTY BUT WAS DECLINED. INTERNET SEARCH SHOWS THIS TO BE A KNOWN PROBLEM ON THIS MODEL. *TR

I PURCHASED A USED 2009 MAZDA5 KNOWING THAT IT NEEDED TIRES. AFTER BUYING NEW TIRES I HAD THE CAR ALIGNED. I WAS TOLD THE ALIGNMENT WAS "WITHIN SPEC" DESPITE THE FACT THAT THE REAR CAMBER WAS SET IN SUCH A MANNER THAT THE TIRES SHOP SAID I'D BE LUCKY TO GET 15,000 MILES OUT OF MY NEW TIRES. I WAS ALSO INFORMED THAT THERE WAS NO ADJUSTMENT FOR REAR CAMBER WITHOUT BUYING A $600 CAMBER KIT. I TOOK IT TO THE DEALER, ASSUMING THEY HAD MORE EXPERIENCE WITH THE CAR, BUT WAS TOLD THE SAME THING. IN ORDER TO PROPERLY ALIGN THE CAR I WOULD HAVE TO BUY AN AFTERMARKET KIT. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE WITH THE EXTREME AND UNADJUSTABLE NEGATIVE CAMBER TIRES CAN WEAR DOWN TO THE CORD ON THE INSIDE EDGE WHILE LOOKING NEARLY NEW ON THE OUTER EDGE. ALL THIS HAPPENS RATHER QUICKLY WHILE THE CAR IS TECHNICALLY WITHIN THE RATHER WIDE SPECIFICATION SET BY MAZDA. MAZDA CUSTOMER SERVICE DENIES ANY KNOWLEDGE ABOUT THIS PROBLEM DESPITE HUNDREDS, IF NOT THOUSANDS OF PEOPLE CLAIMING TO HAVE BROUGHT IT TO THEIR ATTENTION. MAZDA KNOWS THIS IS A DANGEROUS PROBLEM, BUT IGNORES THE ISSUE. *TR

WHILE DRIVING AT 70MPH ON US23 IN MICHIGAN, TPMS LOW PRESSURE TELLTALE ILLUMINATED. WITHIN 30 SECS, VEHICLE BEGAN TO PULL HARD TO THE LEFT. PULLED OFF THE SIDE OF THIS 4 LANE 70MPH HIGHWAY IN THE RAIN TO INVESTIGATE. LEFT FRONT TIRE COMPLETELY FLAT. NUT HOLDING THE TPMS SENSOR TO THE RIM WAS MISSING & HAD CORRODED, ALLOWING THE TPMS SENSOR TO FALL INSIDE TIRE CAVITY, RESULTING IN RAPID AIR LOSS. THREADS OF TPMS SENSOR EXHIBITED CORROSION. DROVE VEHICLE TO GMC DEALERSHIP IN MILAN MI WHICH CONFIRMED THE TPMS SENSOR NUT FAILURE DUE TO CORROSION. TIRE DESTROYED, RIM EDGE CHEWED UP. CONTACTED MAZDA USA AND THEY WOULD NOT OFFER ANY CONSIDERATION, STATING THAT THE 3 YEAR WARRANTY HAD EXPIRED 1 MONTH PRIOR, AND THAT CORROSION WAS NOT COVERED BEYOND 3 YEARS. I STATED THAT THIS ISN'T A COSMETIC RUST ISSUE, THAT THE CORROSION RESULTED IN A SAFETY CONCERN FOR ME AND MY FAMILY, BUT MAZDA WOULD NOT OFFER ANY RESOLUTION. THE VEHICLE HAS BEEN DRIVEN DURING 3 MILD OHIO WINTERS; THERE IS NOT ANY SIGNS OF CORROSION ANYWHERE ELSE ON THE VEHICLE; I DRIVE THE CAR THRU AUTOMATIC CAR WASHES EVERY 3 WEEKS OR SO IN THE WINTER JUST TO WASH OFF ANY ROAD SALT. NO OTHER COMPONENT ON THE VEHICLE IS EXHIBITING CORROSION. HAD VEHICLE ON LIFT TO INSPECT THE UNDERBODY. IT DOES NOT SEEM TECHNICALLY SOUND THAT A VEHICLE COMPONENT SPECIFICALLY MANDATE BY NHTSA TO PREVENT TIRES FROM BEING RAN LOW IN INFLATION PRESSURE ON A VEHICLE SHOULD INSTEAD CAUSE MY TIRE TO RAPIDLY LOSE ALL AIR PRESSURE. THIS IS A SAFETY ISSUE. I BOUGHT THIS VEHICLE NEW AND KNOW ITS SERVICE LIFE. THIS TPMS SENSOR WAS IN USE FOR ONLY 37 MONTHS. A 3 CENT NUT PUT MY FAMILY AT SIGNIFICANT SAFETY RISK. *TR

LEFT REAR SHOCK FAILED AT 21222 MILES ON MARCH 23, 2012, COVERED BY WARRANTY. RIGHT REAR SHOCKED FAILED AT 28073 MILES ON OCTOBER 20, 2012. MAZDA REFUSED TO REPLACE RIGHT REAR SHOCK ON MARCH 23, 2012 DUE TO NO VISIBLE FAILURE AT THIS TIME. MAZDA WOULD NOT REPLACE RIGHT REAR SHOCK UNLESS I PAID FOR IT ON SEPTEMBER 20, 2012 DUE TO LAPSE OF WARRANTY. THESE SHOCKS HAVE SHOWN A HISTORY OF FAILURE AT LOW MILEAGE AND MAZDA SHOULD BE FORCED TO RECALL THESE SHOCKS DUE TO THEIR POTENTIAL TO CAUSE LOSS OF VEHICLE CONTROL. *TR

TPMS SENSOR-VALVE FAILURE: I WAS DRIVING TO WORK GOING ABOUT 40 MPH WHEN TPMS LIGHT WENT ON. I COULD NOT PULL OFF IMMEDIATELY BECAUSE OF ROAD CONDITIONS. SHORTLY AFTER THAT I COULD HEAR THE SOUND OF A VERY FLAT TIRE. WHEN I MANAGED TO PULL OFF AND CHECK THE TIRES, ONE WAS COMPLETELY FLAT. TIRE WAS TOO DAMAGED TO RE-INFLATE. THE RELATIVELY NEW TIRE AND THE TPMS SENSOR HAD TO BE REPLACED. *TR

TPMS SENSOR-VALVE SLOW LEAK: FOUR NEW TIRES (PIRELLI P6 FOUR SEASONS) INSTALLED AT MAZDA DEALER ON JAN 2011. THE ORIGINAL TPMS SENSOR-VALVES WHERE USED ON THE NEW TIRES. AFTER THAT THE TPMS WARNING LIGHT WOULD GO ON EVERY COUPLE OF WEEKS. I WOULD CHECK THE PRESSURE IN ALL THE TIRES USING A DIGITAL GAUGE WHICH SHOWED SLIGHTLY LOW PRESSURE (HIGH 20?S PSI) IN ONE TIRE, THE SAME TIRE EACH TIME. I WOULD INFLATE THE TIRE TO THE CORRECT PRESSURE. ONE REASON I AM REPORTING THIS IS THAT THERE IS A WELL-DOCUMENTED HISTORY OF TPMS SENSOR VALVES BREAKING EASILY WHEN PUTTING AIR IN THE TIRE. THE MORE ONE HAS TO INFLATE THE TIRES THE MORE LIKELY THE TPMS SENSOR-VALUES WILL BREAK. *TR

I WAS BACKING UP FROM A PARKING SLOT IN A NEIGHBORHOOD SHOPPING CENTER, WHEN THE AIR BAG ON THE STEERING WHEEL JUST EXPLODED, AND I WAS PINNED TO MY SEAT. I PUSHED ON THE BAG AND IT STARTED TO DEFLATE. MY SEATBELT WHICH HAD LOCKED ME INTO THE SEAT, MOVED ENOUGH TO ALLOW ME TO DISLODGE IT. WHEN I GOT OUT OF THE VEHICLE AND INSPECTED THE CAR. THE ONLY THING I FOUND WAS A SCRAPE MARK UNDERNEATH THE CENTER OF THE FRONT BUMPER. LOCATED IN THE PARKING SLOT WAS A CONCRETE BARRIER SITUATED IN THE FRONT OF THE PARKING SLOT. THE BARRIER IS DESCRIBED AS BEING FIVE(5) FOOT LONG BY FOUR(4)INCHES HIGH AND FIVE (5) INCHES WIDE. AS I WAS BACKING OUT I DID NOT FEEL ANY FRICTION, VIBRATION OR HEAR ANY NOISE. *TR

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA5 EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: P205-50-R17 GO19GRID. THE CONTACT STATED THAT WHILE THE TIRES WERE BEING INSPECTED, BLISTERS WERE LOCATED ON THE TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.