2012 MAZDA MAZDA5 Complaints
View complaints related to 2012 MAZDA MAZDA5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2012 MAZDA MAZDA5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MAZDA MAZDA5- RUSK, TX
TL* THE CONTACT OWNED A 2012 MAZDA 5. WHILE MAKING A TURN AT APPROXIMATELY 53 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND MINOR NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,666.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA5- HUNTSVILLE, AL
VEHICLE WAS PURCHASED USED IN 2014 WITH APPROXIMATELY 47,000 MILES. FOR THE ENTIRE TIME OF OWNERSHIP, WHEN FILLING THE FUEL TANK, IF AN AUTOMATIC SHUTOFF NOZZLE FEATURE IS USED, GASOLINE WILL SPILL FROM THE TANK WITHOUT TRIGGERING THE AUTOMATIC SHUTOFF. THIS HAPPENS IRRESPECTIVE OF STATION OR PUMP. EXAMPLES FOUND ONLINE OF OTHERS WITH THIS SYMPTOM WERE ULTIMATELY DIAGNOSED AS A FAULTY FUEL RETURN VALVE AND REPLACEMENT OF THE FUEL TANK WAS REQUIRED TO RESOLVE THE PROBLEM. OTHER MAZDA VEHICLES HAVE BEEN RECALLED FOR SIMILAR ISSUE- REFERENCE RECALL 7414D FOR 2014 MAZDA6 VEHICLES. THE SPILLAGE OF SIGNIFICANT AMOUNTS OF GASOLINE DURING FILL-UP PRESENTS A CONSIDERABLE SAFETY HAZARD AND SHOULD BE ADDRESSED.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- SAGINAW, TX
TL* THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT STATED THAT THE FUEL TANK OVERFLOWED WHEN FILLED UP. THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA5- MANSFIELD, CT
THIS CAR WAS BOUGHT BRAND NEW IN 2012 AND HAD 20715 MILES ON THE ORIGINAL TIRES, WHICH NEED REPLACEMENT AND ARE UNEVENLY WORN AT THE INNER SIDE DESPITE REGULAR TIRE ROTATION. A YEAR AGO, AN ALIGNMENT SERVICE WAS PERFORMED BUT THE RIGHT REAR CAMBER IS -2.6, OUT OF MANUFACTURER SPECIFICATION. A SECOND ALIGNMENT SERVICE WAS PERFORMED RECENTLY AND DEALER COULDN'T FIX THE PROBLEM, BECAUSE THE REAR CAMBER IS NOT ADJUSTABLE. THIS MUST BE A MANUFACTURER DEFECT AND I SEEK PLACE TO COMPLAIN THIS ISSUE.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- DUNEDIN, FL
AFTER PURCHASING THE VEHICLE I NOTICED FROM DAY ONE, THERE WAS SOMETHING WRONG IN THE REAR TIRES FOR BRAKE ASSEMBLY. EACH TIME I'D VISIT THE SHOP I WAS TOLD EVERYTHING WAS FINE. I BELIEVE SOMEWHERE AROUND 12,000 MILES I NOTICED THE TIRES WERE GETTING BALD. THEY CHECK THE ALIGNMENTS SHORTLY AFTER THE CAR WAS PURCHASED AND SAID EVERYTHING WAS FINE. LATER I HAD ANOTHER ALIGNMENT DONE BECAUSE THE VEHICLE SEEM TO PULL MORE TO THE LEFT. THEY SAID IT WAS A LITTLE BIT OUT OF ALIGNMENT BUT EVERYTHING WAS OKAY. WHEN I QUESTIONED HIM ON THE TIRES WHICH BY THE WAY I HAD TO REPLACE ONE WHILE ON THE TRIP. THEIR REPLY WITH THE SAME THESE ARE CHEAP TIRES PUT ON BY THE MANUFACTURER AND SHOULD NOT LAST ANYMORE 12,000 MILES. AFTER GETTING NOWHERE I FINALLY WENT TO TIRE KINGDOM AND REPLACED ALL FOUR TIRES AT MY COST. I FELT THE DEALER SHOULD HAVE CONTACTED THE MANUFACTURER AND SEE IF THIS COULD'VE BEEN RESOLVED. NO LUCK. *TR
Source: NHTSA WEB SITE -
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2012 MAZDA MAZDA5- TAKOMA PARK, MD
THE SUNROOF EXPLODED WHILE DRIVING TO WORK THIS MORNING. IT MADE A LOUD POP AND THEN I COULD HEAR THE GLASS SHATTERING. IT HAS STAYED IN TACT BUT IS SHATTERED. *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- AUSTIN, TX
AS I HIT HIGHWAY CRUISING SPEED, THE GLASS ON MY SUNROOF EXPLODED. FORTUNATELY I HAD THE SUN SHADE CLOSED. HOWEVER, I WAS IN THE MIDDLE OF NOWHERE WITH NO SHOULDER TO PULL OFF ON. PART OF THE GLASS WAS SUCKED OUT AND BLEW BACK BEHIND ME. THERE WAS NO OTHER TRAFFIC ON THE ROAD, AND NO POSSIBILITY OF THE GLASS BEING STRUCK OR DAMAGED. JUST SHATTERED. EXPLODED. WITH MY KIDS IN THE CAR! *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- PITTSBURGH, PA
TIRES: THE 2012 MAZDA 5 GT STANDARD TIRES HAVE DEVELOPED MAJOR SIDE WALL BUBBLE/BLISTERS ON THE TOYO PROXES A18 205/50/R17 ON TWO SEPARATE TIRES WITH ONLY 12,000 MILES. MAZDA AND TOYO REPLACED THE FIRST ONE AND DECLINED TO REPLACE THE SECOND ONE. I REPLACED ALL 4 TIRES FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROAD. *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- PITTSBURGH, PA
TIRES: THE 2012 MAZDA 5 GT STANDARD TIRES HAVE DEVELOPED MAJOR SIDE WALL BUBBLE/BLISTERS ON THE TOYO PROXES A18 205/50/R17 ON TWO SEPARATE TIRES WITH ONLY 12,000 MILES. MAZDA AND TOYO REPLACED THE FIRST ONE AND DECLINED TO REPLACE THE SECOND ONE. I REPLACED ALL 4 TIRES FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROAD. *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- GREENFIELD, WI
2012 MAZDA5. BROUGHT THE CAR TO THE DEALER, TOLD THEM ABOUT THE VIBRATION AND THUMPING NOISE COMING FROM THE BRAKES / TIRES. THEY SAID THE TIRES BALANCES FINE AND COULD NOT FIND ANY ISSUES. DRIVING DOWN THE HIGHWAY, AT 70 MPH. HAD TO HIT THE BRAKES HARD, HAD A TERRIBLE VIBRATION FROM THE HITTING THE BRAKES/TIRES. I HAD THE TIRES LOOK INTO AT 18,000 MILES, THEY SAID NO PROBLEM, THEN AT 22,000, CANT FIND ANY ISSUES, THEY SAID THAT THESE TIRES WEAR FAST AND THAT'S THE WAY THE LOW PROFILE TIRES ARE, NOW I WILL TAKE IT IN AT 25,000 MILES AND SEE WHAT THEY SAY,TREAD WEAR IS TERRIBLE, AT 18,000 MILES IT WAS DOWN TO 5/32 TREAD. I KNOW THAT THERE IS SOME TYPE OF BELT SEPARATION IN THE TIRES, TRACTION IS ALSO TERRIBLE IN THE SNOW AND RAIN, TIRES ARE TOYO PROXES A18. *TR
Source: NHTSA WEB SITE