2007 MAZDA MAZDA5 Complaints

WHILE DRIVING MY MAZDA 5, WHILE AT A STOP THE CAR IDLES REGULAR FOR ABOUT A MIN THEN IT BEGINS TO LOOSE POWER AND BOGGLE DOWN UNTIL THE ENGINE SHUTS DOWN COMPLETELY. THE POWER STEERING INDICATOR COMES ON. FOR THIS NOT TO HAPPEN I NEED TO KEEP MY FOOT ON THE GAS PEDDLE. ACCORDING TO THE DEALER MY VIN NUMBER DOES NOT QUALIFY FOR THE RECALL THAT WAS ISSUED ON THE POWER STEERING ISSUE. I BELIEVE THAT MY 2007 MAZDA 5 ALSO HAS THE SAME PROBLEM, STATED ON THE RECALL FOR THE POWER STEERING ISSUE. THE DEALER REFUSES TO CONSIDER MY CASE UNDER THE RECALL. *TR

WE PURCHASED OUR 2007, MAZDA 5 NEW IN JAN. 2007 FROM A LOCAL DEALERSHIP. AT A LITTLE OVER 9,000 MILES THE CAR BEGAN TO HESITATE AND WE RETURNED TO THE DEALERSHIP FOR THE FIRST SERVICE TO "FIX" THE PROBLEM. TO FAST FORWARD, HERE WE ARE DEC. 31ST, 2011 AND NOW WE ARE DEALING WITH NOT ONLY HESITATION AND STALLING, BUT NOW THE CAR ACTUALLY "BUCKS" WHILE DRIVING IT ONLY ADDING TO THE DANGERS OF DRIVING IT. THIS IS A WELL DOCUMENTED PROBLEM AS WE HAVE CONTINUED TO RETURN IT THE SAME DEALERSHIP EACH TIME ONLY TO BE TOLD IT WAS "FIXED". THIS HAS BECOME A SAFETY CONCERN, AND A FINANCIAL WOE. WHY THE LACK OF CONCERN BY MAZDA AND OTHER AGENCIES THAT KNOW OF THIS PROBLEM BUT HAVE NOT MADE MAZDA ADMIT THE PROBLEM AND RECALL THESE CARS BEFORE SOMEONE IS KILLED. NOT EVERYONE IS IN THE POSITION TO JUST BUY ANOTHER CAR IF THEY SEEM TO HAVE A "LEMON". I WOULD REALLY LIKE TO KNOW MY RECOURSE IN ALL OF THIS....TO DRIVE A UNSAFE CAR?, TO HOPE I OR A FAMILY MEMBER WON'T BE HURT OF KILLED IN IT UNTIL SUCH TIME I CAN TRADE IT IN? AND THEN FEEL GUILTY THAT SOME OTHER PERSON IS PURCHASING MY UNSAFE CAR? I HOPE THAT THERE IS "SOME HOPE" BY CONTACTING YOUR AGENCY. IF NOTHING ELSE IF YOU WON'T HELP ME, MAYBE I CAN WARN SOMEONE ELSE ABOUT THIS CAR. *KB

TL*THE CONTACT OWNS A 2007 MAZDA, MAZDA5 EQUIPPED WITH YOKOHAMA AVID ENVIGOR TIRES, TIRE SIZE P205/50/17. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ENCOUNTERED A POTHOLE AND HEARD A LOUD BANGING SOUNDED OUTSIDE THE VEHICLE. THE STEERING WHEEL BEGAN TO VIBRATE AND THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT AND REAR PASSENGER SIDE TIRES EXHIBITED SUBSTANTIAL TREAD SEPARATION AND CAUSED THE TIRES TO COMPLETELY DEFLATE. AS A RESULT, THE FAILURE CAUSED EXCESSIVE DAMAGE TO BOTH RIMS. THE TECHNICIAN REPLACED THE REAR AND PASSENGER SIDE TIRES AND BOTH RIMS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 43,684. THE DOT NUMBER AND VIN WERE UNAVAILABLE. UPDATED 07/20/11*LJ UPDATED 3/13/12 *CN

MY VEHICLE WAS STOPPED AT AN INTERSECTION AS I WAS WAITING FOR AN OPPORTUNITY TO MAKE A LEFT TURN. AS I WAS THEN MAKING A LEFT TURN, I REALIZED THAT I HAD LOST POWER STEERING AND I THOUGHT THAT THE VEHICLE WOULD COMPLETELY LOSE ALL OF ITS POWER AND HENCE, ITS ABILITY TO MOVE AND CAUSE ME TO COME TO A HALT IN THE MIDDLE OF THE INTERSECTION. THERE WAS AN ONCOMING CAR, SO I JUST STRUGGLED TO TURN THE WHEEL WHILE I PUSHED DOWN THE ACCELERATOR. THANKFULLY, I MADE IT OUT OF THE INTERSECTION ON TIME. HOWEVER, THIS SITUATION COULD HAVE HAD A COMPLETELY DIFFERENT OUTCOME. AFTER IT HAPPENED A NUMBER OF TIMES, I DECIDED TO DO SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ON SOME OF THE 2007 TO 2009 MAZDA 5 MODELS DUE TO POWER STEERING LOSS. I TOOK MY CAR TO MY LOCAL MAZDA DEALER, BUT WAS TOLD THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I THEN CALLED MAZDA TO HAVE MY VIN INCLUDED IN THE RECALL, BUT WAS DENIED BECAUSE I WAS TOLD THAT MY CAR WAS MANUFACTURED IN 11/09/06, AND THUS CANNOT BE INCLUDED. I FEEL THAT MY VEHICLE SHOULD BE INCLUDED IN THE RECALL AND SO I ASK THAT YOU DO INVESTIGATION ON SIMILAR SITUATIONS, AS THIS IS A VERY SERIOUS ISSUE THAT SHOULD BE ADDRESSED AS SOON AS POSSIBLE. THANK YOU.

(5/2010) AT MY LOCAL MAZDA DEALER DURING ROUTINE ROTATION MAINTENANCE OF MY TIRES I OBSERVED UNUSUAL WARE ON THE INNER AREAS OF THE TIRE TREAD AREAS AND A GROVE CARVED ON THE INNER SIDES OF THE TIRES. THE GROVE WAS EXPOSING AREAS OF THE STEEL BELT OF THE TIRES. THE FIRST RECOMMENDATION FROM MAZDA WAS TO REPLACE THE TIRES, SOON. AFTER SPEAKING WITH THE MAZDA SERVICE REP HE INFORMED ME THAT THIS ISSUE HAS BEEN KNOWN TO OCCUR IN MAZDA 3'S AND THAT MAZDA CAME OUT WITH A LONGER UPPER CONTROL ARM TO HELP CORRECT THE ALIGNMENT ISSUE WITH THE TIRES. THE MAZDA DEALER INQUIRED AND FOUND NO RECALLS OR BULLETINS WITH THE MAZDA 5 THAT COULD HELP ME PAY FOR THE NEW, LONGER UPPER CONTROL ARMS FOR THE REAR OF MY CAR. THEY DID FIND EVIDENCE THAT SUPPORTED THIS ALIGNMENT ISSUE WITH MAZDA 3'S. MY COST TO REPLACE THE UPPER CONTROL ARMS IN THE REAR OF THE CAR WOULD BE APPROXIMATELY $400. AT THAT TIME I PAID TO HAVE MY VEHICLES TIRES REALIGNED AT THE MAZDA DEALER & PURCHASED 4 NEW BRIDGESTONE TIRES FROM A REPUTABLE TIRE GARAGE 2 WEEKS LATER. (12/2010) SIX MONTHS LATER THE SAME WEARING OF THE TIRES WAS NOTICED DURING ROUTINE ROTATION MAINTENANCE OF MY TIRES. THE MAZDA DEALER AGAIN RECOMMENDED THAT I PURCHASE THE LONGER UPPER CONTROL ARMS TO SEE IF THAT CORRECTS THE ISSUE. (1/2011) I THEN CONTACTED MAZDA CORPORATE. THEY WERE SYMPATHETIC AND AGREED THAT THIS ISSUE WAS NOT AN ANOMALY; HOWEVER, THEY WERE UNABLE TO ASSIST ME. THEY COMMENTED THAT SINCE THE DEALER SUGGESTED THIS CORRECTION TO THE ISSUE, THEY SHOULD PROBABLY HELP ME. THE MAZDA DEALER TOLD ME THAT IT IS A MAZDA CORPORATE ISSUE. I DRIVE MY MAZDA 5 IN CONSTANT FEAR THAT THE TIRES WILL BLOW OUT AND I WILL GET IN AN ACCIDENT. THIS SHOULD NOT BE. MAZDA TOLD ME THAT THE CORRECTION IS NEW LONGER CONTROL ARMS. THIS IS A MAZDA SAFETY ISSUE. WHY WOULD I HAVE PAY FOR THE DEFECTIVE UPPER CONTROL ARM TO NOT DRIVE MY CAR IN FEAR OF BLOWING TIRES?

2007 MAZDA5 EXCESSIVE TIRE WEAR AND ALIGNMENT/STEERING ISSUES @ 27K MILES. HAVE HAD APPROX. 10 ALIGNMENTS INCLUDING A SUBFRAME ALIGNMENT WITH NO SUCCESS. HAVE BEEN FORCED TO REPLACE ALL TIRES TWICE DUE TO TIRE WIRE ON INNER EDGES. CAR STEERS TO THE RIGHT REQUIRING STEERING WHEEL TO HELD 2 DEGREES TO THE LEFT WHILE OPERATING AT ALL SPEEDS. IF STEERING WHEEL IS RELEASED CAR WILL DRIFT AND THEN STEER ITSELF TO THE RIGHT. THE TIRE WEAR RESULTS IN CORDS SHOWING ON INNER EDGE OF TIRES BEFORE OUTER EDGE HAVE ANY NOTICEABLE WEAR. EXTREMELY UNSAFE VEHICLE DUE TO POSSIBLE TIRE FAILURE 48,000 MILE EARLIER THAN NORMAL REPAIR TIME. *TR

TL*THE CONTACT OWNS A 2007 MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WAS DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WHEEL WAS ALIGNED; THE FAILURE CONTINUED. THE VEHICLE HAD BEEN ALIGNED TEN TIME AND THE SUBFRAME WAS ALSO ALIGNED; THE FAILURE CONTINUED. THE PROBLEM WAS CAUSING WEAR ON THE TIRES EVERY 12,000 MILES. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATED 02/10/11 *BF THE DEALER INFORMED THE CONSUMER THAT THE TIRE WEAR WAS CAUSING THE VEHICLE TO DRIFT. THE TIRES WERE REPLACED, BUT THE VEHCILE CONTINUED TO PULL HARD TO THE RIGHT. UPDATED 02/22/11

TL*THE CONTACT OWNS A 2007 MAZDA, MAZDA5. THE CONTACT STARTED THE IGNITION AND DETECTED THAT THE POWER STEERING WOULD NOT FUNCTION. THERE WAS NO PRIOR WARNING. THE CONTACT PROCEEDED TO DRIVE WITH DIFFICULTY TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE IDENTICAL DEFECT WAS MENTIONED IN THE RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V374000 (STEERING:ELECTRIC POWER ASSIST SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNED A 2007 MAZDA 5. THE CONTACT WAS ATTEMPTING TO CHANGE LANES WHILE DRIVING AT 77 MPH WHEN THE STEERING WHEEL BECAME UNRESPONSIVE. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND THE VEHICLE PROCEEDED OFF THE ROADWAY. THE VEHICLE CRASHED INTO SEVERAL TREES BEFORE STOPPING. A CHILD PASSENGER WAS SEVERELY INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND TOWED TO A STORAGE LOT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 80,000. UPDATED 08/19/10 *BF THE CONSUMER STATED SHE LOST CONTROL OF THE VEHICLE WHEN SHE HIT A BUMP IN THE ROAD. UPDATED 08/23/10

PURCHASED A USED 07 MAZDA 5 WITH 37K FROM A HONDA DEALERSHIP. WAS TOLD BY THE DEALERSHIP THAT THE VEHICLE WAS PRIVATELY OWNED. ABOUT 100 MILES AFTER PURCHASE THE OIL FILTER HOUSING, JUST STARTED SPEWING OIL. ANOTHER 500 MILES LATER, A CRUNCHING NOISE BEGAN TO APPEAR IN THE REAR END AND THE CAR WAS CONSISTENTLY STEERING TO THE RIGHT. TOOK IT TO A MAZDA DEALERSHIP FOR REPAIR AND HAD THE REAR SHOCKS REPLACED STATED THEY ISSUE WAS THEY WERE LEAKING. THE ALSO MENTIONED THAT THE VEHICLE WAS A RENTAL VEHICLE OWNED BY ENTERPRISE, BUT THIS WAS NOT DISCLOSED AT THE TIME OF PURCHASE. AT THE SAME TIME TRANSMISSION FLUID WAS FLUSHED. RECEIVED VEHICLE AFTER REPAIRS, DROVE ANOTHER 200 MILES, TRANSMISSION STARTED SLIPPING WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE REAR END ALSO STARTED MAKING THE SAME NOISE. ISSUES WERE IMMEDIATELY REPORTED TO THE MAZDA DEALERSHIP, AFTER NOT HAVING THE VEHICLE FOR 3 DAYS, NO ISSUES WERE FOUND. TOOK THE VEHICLE BACK THIS MORNING, WITH A NEW PROBLEM OF THE CHECK ENGINE LIGHT BEING ON AND THE REAR END ALWAYS MAKING THIS NOISE. THE MAIN TECHNICIAN FOR THE DEALERSHIP CURRENTLY HAS THE VEHICLE AND I AM SURE THAT I WILL HEAR THAT THE SHOCKS WERE LEAKING AGAIN. *TR