2009 MAZDA MAZDA5 Complaints

REAR SHOCKS FAIL AT 40K MILES. HAVE THE SHOCKS REPLACED AT THE DEALER, MAKING THE SAME NOISE AT 50K MILES. I THINK THE QUALITY OF SHOCKS AND SUSPENSION FOR THIS CAR IS POOR. *JS

I WAS HEADING TO WORK, I CANNOT OPEN SLIDING DOOR TO GET MY DAUGHTER INTO HER SEAT. HAVE TO GET HER IN ON THE DRIVER'S DOOR AND HAVE TO REACH SO FAR AND BEND TO GET HER BUCKLED IN. WHEN I DROVE OFF, THE DOOR SIGNAL ON THE PANEL IS WARNING THAT A DOOR IS OPEN. TO AVOID ANY ACCIDENTS, I STOP AND RECHECK DOORS THAT CAN OPEN, EVERYTHING IS SHUT BUT THE SIGNAL STILL STATES IT'S OPEN. I CANNOT CHECK DAUGHTER'S SLIDING DOOR BECAUSE IT IS STILL STUCK....CANNOT OPEN NOR SHUT IT. I DROVE SLOWER JUST TO MAKE SURE IT WILL NOT SUDDENLY OPEN UP, THAT WILL BE HORRIFYING EVENT - FOR DEBRIS COMING IN, HITTING MY DAUGHTER OR EVEN MY DAUGHTER'S RESTRAIN SYSTEM FAILING AND FOR MY DAUGHTER TO BE THROWN OUT. WHEN THE WEATHER WARMS UP, THE SLIDING DOOR WORKS AGAIN. IT'S INTERMITTENT AND USUALLY WHEN TEMPERATURE DROPS. THE 2 SIDE SLIDING DOORS, GETS STUCK EITHER AT SAME TIME OR AT TIMES JUST ONE SIDE. RIGHT NOW IT'S WARMER, IT'S OK BUT YET CANNOT BRING IT TO HAVE IT CHECK. I CALLED THE DEALERSHIP WHERE I GOT THE CAR FROM AND TOM AT SERVICE, IS IN A HURRY AND I JUST HAVE TO LET HIM GO. I DID CHECK THE INTERNET, AND THERE'S ACTUAL SAFETY RECALL FOR MAZDA 5 SLIDING DOORS FREEZING UP, BUT FOR 2006 (RECALL NUMBER 4306K). IT IS STILL HAPPENING EVEN FOR 2009 MODEL, LIKE OURS. THE SAFETY CONCERNS ARE STILL THERE. *TR

AUTO HAS HAD TO HAVE COMPLETE SET OF TIRES BECAUSE OF PREMATURE WEARING ON OUTER EDGE OF TIRES AFTER ONLY 32,000 MILES. NEW TIRES ARE ALREADY SHOWING SIGNS OF PREMATURE WEARING EVEN THOUGH THEY ARE BEING ALIGNED AND ROTATED REGULARLY AT ONLY 52,000 MILES. *TR

THIS VAN HAS 67,000 MILES ON IT AND I'VE HAD TO REPLACE THE TIRES TWO TIMES. I HAVE FLATS GOING DOWN THE ROAD. THE INSIDE OF THE TIRE IS EAT AWAY. WE HAVE HAD THE TIRES BALANCED AND ALIGNED TO NO AVAIL AND COMPLAINED TO MAZDA. LOOKING AT FORUMS ON THE WEB, THERE SEEMS TO BE MANY ISSUES WITH THIS HAPPENING. *TR

MY HUSBAND PURCHASED A BRAND NEW 2009 MAZDA5 AND IN FEBRUARY 10TH 2011, AS I WAS DRIVING MY TIRE LOST ALL AIR, THE VALVE HAD SNAPPED IN HALF. THE DEALER SAID I MUST HAVE HIT SOMETHING BUT I KNOW I DIDN'T, I WOULD HAVE FELT SOMETHING IF IT WAS STRONG ENOUGH TO BREAK THE VALVE, PLUS THERE WAS NOTHING ON THE SIDE OF THE ROAD CLOSE ENOUGH TO HIT THE CAR. THEY MADE ME PAY $150 TO REPLACE IT. IN MAY 29TH I WAS PUMPING AIR AND IT HAPPENED AGAIN ON A DIFFERENT TIRE. AT THIS TIME I HAD 37,200 MILES. I CALLED MAZDA AND THE REPRESENTATIVE SAID THAT THEY NEVER HEARD OF THIS PROBLEM AND IT WASN'T COVERED. I GOOGLE IT AND THERE ARE PLENTY OF PEOPLE COMPLAINING ABOUT THE SAME AND I EVEN SAW SOME REPORTS OF MAZDA KNOWING ABOUT FAULTY VALVES. I HAD ANOTHER ONE BREAK ON DECEMBER 15TH, THIS WAS #3. THIS IS BEYOND RIDICULOUS!!! THIS PRODUCT IS DEFINITELY DEFECTIVE. AT THIS POINT I DO NOT WANT TO HAVE ANOTHER ONE OF THESE VALVES PUT ON MY TIRES. MAZDA SHOULD RECALL THEM BEFORE SOMEONE DIES ON THE HIGHWAY WHEN THE TIRES GO FLAT BECAUSE OF THE VALVES. I BOUGHT THIS VEHICLE NEW FROM THE DEALER AND HAD EXTENDED WARRANTY ON IT, WHICH DID NOT COVER MY VALVES. THEY SAID I WAS PROBABLY PUSHING TOO HARD WHEN I WAS PUMPING AIR. AGAIN, THE VALVES SHOULD BE RECALLED BEFORE SOMEONE DIES. *TR

ON DEC.8,2011, I WAS DRIVING EASTBOUND ON INTERSTATE HWY 167., THE REAR END OF THE VEHICLE ON THE PASSENGER SIDE HAD GONE FLAT. I WAS ABLE TO GET ON THE AUXILIARY ROAD WITHOUT GETTING INTO AN ACCIDENT. I INSPECTED THE TIRE AND COULD NOT FIND ANY HOLES. I USED A PORTABLE TIRE INFLATER AND DROVE APPROXIMATELY 1/4 MILE TO A TIRE REPAIR STATION. THE TIRE WAS REMOVED AND UPON CLOSER INSPECTION, IT WAS REVEALED THAT THE ENTIRE INNER SIDE OF THE TIRE HAD BEEN WORN OFF. THE MECHANIC CHECKED THE OTHER TIRES AND SHOWED ME THAT THE SAME TYPE OF WEAR WAS EVENT ON THE REAR DRIVERS SIDE TIRE. IT WAS THEN THAT THE MECHANIC INFORMED ME THAT THIS WAS COMMON IN MAZDAS' AND THAT A SIMPLE PART HAS BEEN USED ON MAZDA5S' TO CORRECT THE PROBLEM. I TAKE MY VEHICLE FOR REGULAR CHECKUPS AND FLUID CHANGES EVERY FOUR MONTHS. YET NOT ONCE WAS I EVER TOLD OF THIS POTENTIAL DANGEROUS HAZARD, THAT COULD HAVE BEEN FATAL HAD IT OCCURRED ON AN OPEN HIGHWAY, WHERE THERE ARE NUMEROUS TURNS ON STRETCHES OF ROAD THAT LOCATED ON CURVES AND ARE WELL OVER 200 FEET ABOVE GROUND. (I HAVE THE TIRES INVOLVED). *TR

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA 5. WHILE ATTEMPTING TO ADD AIR TO THE REAR DRIVERS SIDE TIRE THE ALUMINUM VALVE STEM END BROKE DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE VALVE STEM. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

INTERMITTENT CAR SHAKING. AFTER DRIVING FOR A WHILE, AT SPEEDS OF AROUND 60 OR ABOVE, THE CAR VIOLENTLY SHAKES, ESPECIALLY ON BUMPY ROADS. THIS IS AN INTERMITTENT PROBLEM. THE DEALER (FAULKNER - PHILADELPHIA, PA) - RECENTLY DID AN ALIGNMENT AND FIXED A TIRE RIM. THE ISSUE WENT AWAY FOR A WHILE, BUT OCCURS ONCE IN A WHILE NOW. I AM NOT SURE EXACTLY WHAT PART IT IS. NOTE: ABOUT A YEAR AGO, I HIT A CURB WHICH HAD DEBRIS ON IT WHICH RUINED TWO TIRES. ALL 4 TIRES DID END UP ON THE CURB, AND I DID REPLACE ONE OF THE TIRES AND HAD THE OTHER ONE PLUGGED AND GOT AN ALIGNMENT. *TR

VALVE STEM BROKE OFF WHILE LOW FILLING TIRE WITH AIR. EACH TIME THE TIRE LOOKED A LITTLE LOW AND WHEN AIR NOZZLE WAS USED IT BROKE OFF AND FLEW FORCEFULLY AND ALL THE AIR CAME SUDDENLY RUSHING OUT. THE COMPUTER LOW TIRE LIGHT WAS ON THE FIRST TIME THIS HAPPENED, THAT IS WHY I CHECKED THE PRESSURE. I HAD TO CALL SERVICE BOTH TIMES AND HAD THEM CHANGED TIRE AND REPLACE VALVE STEM WITH NON-COMPUTERIZED KIND. THEY DID NOT FIND ANY REASONS THAT THE TIRES HAD GONE LOW OTHER THAN THE VALVE STEM MAY HAVE BEEN ALREADY LEAKING. I THEN WENT TO DEALER TO GET NEW PARTS, WHICH WERE STILL UNDER WARRANTY, AND THEY SAID IT WAS FROM MISUSE AND WOULDN'T DO ANYTHING ABOUT IT. THEY WERE VERY RUDE. SAID IT WAS FROM HITTING CURB. IT WAS NOT. THE VALVE STEM IS WELL PROTECTED INSIDE THE RIM. THIS HAS HAPPENED TWICE WITHIN THE LAST SIX MONTHS. BOTH FAILURES WERE NEARLY IDENTICAL. I DID NOT REPORT THE FIRST TIME, BUT AFTER CHECKING AROUND I FOUND OUT THIS HAS HAPPENED TO OTHERS AND TIRE REPAIRMEN SAID THEY HAVE HAD TO CHANGE OUT SEVERAL. HAD I NOT SEEN THAT THE TIRE WAS A LITTLE LOW AND CHECKED IT IN MY GARAGE THIS COULD HAVE BEEN MUCH MORE DEVASTATING. I'M ALMOST AFRAID TO DRIVE IN CASE ONE OF THESE WOULD BREAK ON THE ROAD AND KILL ME. THE FAILURES HAPPENED IN DECEMBER 2010 AND APRIL 2011. THE VEHICLE I'M DRIVING IS A 2009. *TR

ON 4/15/2011, A SET OF NEW MEIJER BRAND BEAM-STYLE WIPER BLADES WERE PURSCHED FOR A 2009 MAZDA5 AND WERE INSTALLED ON THE CAR BY TH OWNER. ON THE MORNING OF 4/19/2011, THE VEHICLE WAS TRAVELING NORTH ON INTERSTATE 71/75 IN KENTUCKY THROUGH A THUNDERSTORM, AND THE DRIVER SIDE (26") WIPER BLADE FAILED. THE VEHICLE SPEED AT THE TIME OF FAILURE WAS APPROVIMATELY 65 MILES PER HOUR. THE BEAM/BLADE ASSEMBLY COMPLETELY BROKE FREE FROM THE CHIP THAT ATTACHES TO THE WIPER ARM AND WAS THROWN FROM THE VEHICLE. VISIBILITY WAS COMPROMISED, BUT THE DRIVER WAS ABLE TO SAFELY CONTINUE TO THE INTENDED DESITANTION. *TR