2010 MAZDA MAZDA5 Complaints

I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR

TL* THE CONTACT OWNS A 2010 MAZDA 5. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE MADE A LOUD ABNORMAL NOISE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT ALL OF THE SEAT BELTS IN THE VEHICLE MALFUNCTIONED. THE BELT BUCKLES FAILED TO PROPERLY UNLATCH. THE BELT HAD TO BE VIOLENTLY PULLED IN ORDER TO EJECT FROM THE BUCKLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

IN THE COLD WEATHER THE DRIVER'S SEAT BELT DOES NOT BUCKLE. IT FAILS TO "CLICK" INTO PLACE. OFTEN REQUIRES SEVERAL ATTEMPTS. ON 2 OCCASIONS THE BUCKLE WAS HELD IN PLACE AS-IF IT WAS SECURED ONLY TO SNAP OUT OF PLACE AFTER 5-10 MINUTES OF DRIVING. *TR

AT A FULL STOP WITH MY RIGHT FOOT ON THE BRAKE, THE CAR JUMPED (AS IF BEING HIT FROM BEHIND) AND THE ENGINE BEGAN REVVING AS IF I HAD MY FOOT PRESSING DOWN AS HARD AS POSSIBLE ON THE ACCELERATOR. I HAD TO PUT THE CAR INTO NEUTRAL AND TURN THE CAR OFF TO GET IT TO STOP. THIS HAS HAPPENED SEVERAL TIMES SINCE FEBRUARY AT RANDOM INTERVALS RANGING FROM 4 MONTHS TO 1 WEEK APART BETWEEN INCIDENTS AND IN ALL DIFFERENT TYPES OF WEATHER. MAZDA'S COMPUTER IS TELLING THEM THAT PRESSURE IS BEING APPLIED TO BOTH THE BRAKE AND THE ACCELERATOR AT THE SAME TIME, AND THEREFORE THEY SAY THEY CANNOT COME UP WITH ANY OTHER CAUSE THAN THAT I AM PUTTING MY FOOT ON THE ACCELERATOR AT THE SAME TIME AS THE BRAKE. THIS IS NOT THE CASE. I VIDEO-TAPED THE LAST OCCURRENCE. THE CAR GOT UP TO 7000 RPM AND THE SUDDEN FORCE OF THE CAR JUMPING INTO GEAR ACTUALLY CAUSED THE CAR TO SLIDE EVEN THOUGH I HAD BEEN AT A FULL STOP (THIS INSTANCE WAS IN ICY CONDITIONS). I VIDEO-TAPED THE FACT THAT MY FOOT WAS NOT ON THE ACCELERATOR, BUT BECAUSE MY PHONE DOES NOT HAVE A LIGHT ON IT, THIS WAS TOO DARK TO DISCERN WITH THE DARK INTERIOR OF MY CAR. MY HUSBAND HAS ALSO BEEN IN THE CAR WHEN THIS HAS HAPPENED AND HAS SEEN THAT MY FOOT IS NOT ON THE ACCELERATOR. THE LOCAL MAZDA DEALER ALSO RODE WITH ME TO ASCERTAIN THAT I AM NOT A TWO-FOOTED DRIVER. MAZDA IS THROWING THEIR HANDS UP IN THE AIR BECAUSE THEIR COMPUTER WILL NOT PRODUCE A CODE TO IDENTIFY THE PROBLEM, WILL NOT OFFER A RENTAL CAR, WILL NOT OFFER TO REPLACE THE CAR, AND WILL NOT KEEP THE CAR LONG ENOUGH TO REPRODUCE THE PROBLEM (WHICH THEY SAY IS THE ONLY WAY THEY CAN IDENTIFY IT AND FIX IT). I EVEN ASKED THEM TO KEEP THE CAR THE LAST TIME IT HAPPENED UNTIL THEY COULD REPRODUCE IT, AND INSTEAD THEY INSTALLED A BLACK BOX DEVICE WHICH BASICALLY ENDED UP TELLING THEM NOTHING EXCEPT THAT FORCE WAS BEING APPLIED TO THE ACCELERATOR. *TR

TIRES MAKE NOISE AT 25+MPH. ALSO TRIED TO ROTATE THEM, BUT THE INSIDE THREAD WORN UNEVENLY (ALSO MENTIONED HERE BY OTHERS). THE TIRE SHOP SAID THAT SHOCKS NEED TO BE REPLACED, CALLED MAZDA, BUT THEY DON'T COVER SHOCKS/STRUTS UNDER POWER TRAIN PROTECTION. ALSO A MAJOR CLUNK AT FRONT SUSPENSION, MECHANICS CAN'T FIGURE OUT. *TR

REAR TIRES (TOYO, SIZE 205-50R17) BECAME NOTICEABLY NOISY, AT SPEEDS OF APPROXIMATELY 25 MPH & ABOVE) DUE TO CUPPING (LOW SPOTS AND HIGH SPOTS) WEAR ON INSIDE EDGE OF TIRES. I TOOK VEHICLE TO MAZDA DEALER WHERE I WAS INFORMED THAT THIS IS CAUSED BY THE HIGH CAMBER ANGLE OF THE REAR SUSPENSION (I.E., THE TOP OF EACH REAR TIRE LEANS INWARD). THE CAMBER IS NON-ADJUSTABLE. *TR

WHILE CHECKING THE CUSTOMER'S TIRE PRESSURE AS PART OF AN OIL CHANGE SERVICE, THE VALVE STEM BROKE. THE VALVE STEM WAS PART OF THE TPMS SENSOR RESULTING IN THE TIRE GOING FLAT AND THE CAR TO BECOME INOPERABLE. A NEW TPMS SENSOR WAS PROCURED AND WE (THE SERVICE CENTER) HAD TO PAY THE $205.77 TO REPAIR THE FAULT. *TR

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN EXCESSIVE VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TWO DIFFERENT MECHANICS FOR DIAGNOSIS. THE TECHNICIANS STATED THAT THE FAILURE WAS RELATED TO A DEFECTIVE FRAME. IN ADDITION, THE DEFECT CAUSED BOTH REAR TIRES TO PREMATURELY WEAR. THE REAR TIRES HAD BEEN REPLACED TWICE WITH NEW TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

MAZDA 5 PREMATURE TIRE WEAR ON REAR TOYO TIRES. TIRES ARE CUPPING. THIS PROBLEM HAS EXISTED ON MAZDA5'S SINCE AT LEAST 2006 DUE TO CAMBER SETTINGS. THIS PROBLEM HAS BEEN REPORTED TO THE NTSB AND ON MULTIPLE WEB SITES AND TO MAZDA. *TR