2007 MAZDA MAZDA5 Complaints

2007 MAZDA5 EXCESSIVE REAR INNER TIRE WEAR. CAUSED BY TOO MUCH NEGATIVE CAMBER DESIGNED INTO THE CAR WITH LITTLE OR NO WAY TO ADJUST THE SETTINGS. 39,000 MILES ON THE 3RD SET OF TIRES. *TR

THE REAR SHOCKS ON MY 2007 MAZDA5 HAVE FAILED FOR THE SECOND TIME. THE FIRST TIME WAS IN THE 40,000 MILE RANGE. AT THE TIME I THOUGH IT WAS ONE SHOCK GOING BAD, AND IMPACTING AND CAUSING THE OTHER TO GO BAD AS WELL. BECAUSE I WAS OUT OF WARRANTY, I DID NOT RETURN TO MY MAZDA DEALER FOR REPAIR UNDER WARRANTY. ALSO I DID NOT GO TO THEM BECAUSE I FOUND A LOCAL GARAGE THAT PUT IN MAZDA ORIGINAL REPLACEMENTS AT A CHEAPER PRICE. HOWEVER, AT 89,000 MILES, MY REAR SHOCKS HAVE FAILED AGAIN! THIS IS BOTH DANGEROUS, AS THE REAR END IS UNSTABLE OVER BUMPY ROADS, AND VERY COSTLY TO DO EVERY 40 - 50,000 MILES. AS CAN BE SEEN IN YOUR OWN LISTING OF SEVERAL YEARS OF MAZDA5 COMPLAINTS, PROBLEMS WITH THE SUSPENSION, AND THE REAR SUSPENSION IN PARTICULAR, ARE COMMON. *TR

IN DECEMBER 2009 I WAS DRIVING BACK FROM ALLENTOWN AIRPORT AND WHEN I WENT OVER BUMPS THE BACK OF THE CAR SWAYED AND MADE A TERRIBLE KNOCKING NOISE. I TOOK IT TO THE MAZDA DEALER AND THEY SAID IT WAS THE FRONT BUSHING AND THE REAR TRAILING ARMS. THE CAR FELT VERY UNSAFE TO DRIVE, SO I HAD THEM DO THE WORK. THEY CHARGED ME 398.00 FOR A 45.00 PART. I'M STILL HAVING THE SAME ISSUE AND WHEN I CONTACT THE DEALER THEY TOLD ME THAT IT WAS PROBABLY BECAUSE ONE OF THE RIMS WERE BENT ON MY CAR! THIS IS NOT THE CASE. I HAVE DOWNLOADED A SERVICE BULLETIN FROM THE MAZDA SITE (NO 02-001/08). I BROUGHT THIS BULLETIN TO THEIR ATTENTION AND THEY SAID THEY DID NOT COMPLETE THIS WORK AND THAT I SHOULD BRING IN THE BULLETIN AND SHOW IT TO THEM. MY QUESTION IS IF THE BULLETIN SPECIFICALLY INDICATES THE PROBLEM THAT I REPORTED TO THEM ON DEC 2009, WHY DIDN'T THEY PERFORM WHAT WAS SUGGESTED ON THE BULLETIN? ALSO, NOT TO MENTION MY CAR IS NOT UNDER WARRANTY ANY LONGER.......I WILL NEVER BUY A MAZDA AGAIN. I'M BRINGING THE CAR BACK TO THEM ON 5/5/2010 AND I'LL KEEP YOU UPDATED. *TR

STOPPED IN TRAFFIC AT TRAFFIC SIGNAL. ATTEMPTED TO CHANGE LANES AND MAKE TURN WHEN THE POWER STEERING STOPPED WORKING WHILE WHEELS WERE TURNED IN THE DIRECTION OF THE TURN. I WAS ABLE TO MANUALLY TURN THE STEERING WHEEL AND MAKE THE TURN. DASHBOARD INDICATOR LIGHT WAS ON INDICATING A PROBLEM WITH POWER STEERING. DROVE TO SAFE AREA AND CHECKED UNDER HOOD. FLUID LEVEL WAS OK. BELT WAS TURNING. POWER STEERING STILL NOT WORKING. TURNED VEHICLE OFF AND RESTARTED. POWER STEERING WAS OPERATIONAL AND DASH LIGHT WAS OFF. WENT TO DEALER WHO QUERIED THE SYSTEM BUT DID NOT FIND AND 'CODES' FOR THE PROBLEM. THIS COULD HAVE BEEN A PROBLEM IF MY WIFE OR CHILDREN WERE DRIVING AND DID NOT HAVE THE STRENGTH TO CORRECT THE PROBLEM AND STRAIGHTEN OUT THE WHEELS AT VERY LOW SPEED. *TR

AFTER JUST 24,000 MILES, I HAD TO REPLACE THE TIRES ON MY 2007 MAZDA5 DUE TO "CUPPING." WITH JUST 5,000 MILES ON THE NEW TIRES, THE SAME THING IS HAPPENING AGAIN. WHEN I CONTACTED MAZDA REGARDING THIS, I WAS TOLD IT WAS A "DESIGN FLAW" , AND THAT IF I DIDN'T LIKE THE NOISE AND THE VIBRATION FROM THE TIRES, THEN I WOULD JUST HAVE TO REPLACE THEM FREQUENTLY. THIS IS NOT ACCEPTABLE, DUE TO THE SAFETY ISSUES OF DRIVING ON BAD TIRES. I ALSO CAN'T AFFORD $700.00+ A YEAR FOR NEW TIRES. IF IT IS A "DESIGN FLAW", THEN MAZDA SHOULD BE RESPONSIBLE FOR FIXING THIS ISSUE. WHEN MY CAR WAS IN FOR SERVICE AT THE DEALER LAST WEEK, I WAS TOLD IT HAD A VIBRATION AT ABOUT 60 MILES/HOUR, AND THAT I SHOULD GET IT ALIGNED. TOOK IT TO A LOCAL GARAGE, AND WAS TOLD IT WAS NOT OUT OF ALIGNMENT. VIBRATION WAS NOT THERE BEFORE THEY WORKED ON THE CAR AT THE DEALER. I HAVE ALSO HAD THE CAR TO THE DEALER 3 TIMES FOR A NOISE IN THE BACK END, AND THEY COULD NEVER FIND ANYTHING WRONG. THIS LAST TIME, THEY DID FIND I HAD A LEAKY SHOCK. (I ACTUALLY HAD TO TELL THEM TO LOOK FOR IT AFTER HAVING THE CAR IN A NEIGHBORHOOD GARAGE, AND THEY FOUND IT." HAVE BEEN TOLD BY THE SAME NEIGHBORHOOD GARAGE THAT MY ROTORS ARE BAD AND NEED REPLACED, BUT MAZDA FELT THEY ONLY NEEDED TO BE "MACHINED". *TR

MAZDA5 SPORT WAGON EQUIPPED WITH TOYO 205 50 R17 TIRES. LEFT FRONT TIRE DELAMINATED AT APPROXIMATELY 40,000 MILES. THOUGHT THIS WAS AN ANOMALY. LEFT REAR TIRE DELAMINATED AT 40,900 MILES. BOTH OCCURRED AT ABOUT 55 -60 MILES AN HOUR ON PAVED HIGHWAYS. ONE DELAMINATION WAS AT THE JUNCTURE OF THE SIDE WALL AND SURFACE THE OTHER APPROXIMATELY 2 INCHES ON THE RIGHT SURFACE. DELAMINATION WAS ABOUT A 1/2 INCH WIDE, ENTIRE CIRCUMFERENCE OF THE TIRE AND WAS DOWN TO THE WIRE REINFORCEMENT. BOTH TIRES HAD SUFFICIENT TREAD TO MEET SAFETY REQUIREMENTS AND WERE PROPERLY INFLATED. I HAVE SENT AN EMAIL TO MAZDA CUSTOMER SERVICE SUGGESTING THAT THEY DO A RECALL. I HAVE THE LEFT REAR TIRE IN MY POSSESSION. *TR

I HAVE BEEN INFORMED THAT THE ROTORS ON MY 2007 MAZDA 5 NEED TO BE TURNED BECAUSE THEY OVERHEAT AND CAUSE WARPING. IT IS NOT REASONABLE THAT ROTORS MUST BE TURNED AT ABOUT 17000 MILES, I HAVE SEEN ON THE WEB THE NUMEROUS COMPLAINTS ABOUT SIMILAR SITUATION. THEY STATE THAT THE ROTORS ARE A NORMAL WEAR ITEM AND THUS NOT COVERED. I HAVE HAD MANY VEHICLES THROUGHOUT MY LIFE AND THIS QUALITY AND LIFE OF THESE ROTORS ARE UNACCEPTABLE, VEHICLES AVERAGE WELL OVER 30,000 MILES BEFORE ANY TYPE OF MAINTENANCE MUST BE PERFORMED. *TR

PREMATURE TIRE WEAR - INSIDE EDGES OF REAR TIRES WEAR TO THREADS BEFORE OUTSIDE EDGE IS BARELY WORN. TIRE ROTATION DOES NOT HELP. *TR

TL*THE CONTACT OWNS A 2007 MAZDA5. WHILE DRIVING BETWEEN 35-40 MPH, THE BRAKES FAILED. THE CONTACT MANEUVERED THE VEHICLE TO THE RIGHT AND LEFT IN ORDER TO SLOW DOWN. THE VEHICLE STOPPED AND THE CONTACT EXITED. SHE NOTICED SMOKE AND FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. AFTER THE INVESTIGATION, THE FIRE DEPARTMENT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 44,000.

2007 MAZDA 5 BOTH SLIDING DOORS WOULD NOT LATCH WHEN CLOSED. *NJ THE CONSUMER STATED AFTER REMOVING THE BATTERY CABLE FOR ONE MINUTE WITH THE HOPES OF RESETTING THE ELECTRICAL SYSTEM CONTROLLING THE LOCKS LATCHING MECHANISM, HE WAS FINALLY ABLE TO GET THE LEFT DRIVERS SIDE SLIDING DOOR TO LATCH. THE RIGHT SIDE HAD TO BE HELD IN PLACE BY THE PASSENGER IN THE REAR SEAT. THE CONSUMER STATED ONCE HE REACHED HIS DESTINATION, BOTH DOORS STARTED TO FUNCTION PROPERLY. *JB