2009 MAZDA MAZDA6 Complaints

AS WELL AS THE TAKATA RECALL, THE PASSENGER SIDE OF MY VEHICLE IS LITERALLY MELTING OFF. THE AIRBAG COVER IS STICKY TO THE TOUCH AND WHO KNOWS IF IT IS MELTED INTO PLACE. I'VE SEEN MANY OTHER COMPLAINTS AND I'VE SEEN THAT MAZDA HAS TRIED TO CHARGE PEOPLE FOR LABOR WHICH IS ABSURD.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2018. OURISMAN VOLKSWAGEN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED; THEREFORE, THERE WAS NO NEED TO BRING THE VEHICLE TO THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED VEHICLE WAS TAKEN TO DEALER ON APRIL 2019 FOR 2818I RECALLFRONT CROSS MEMBER CORROSION- POSSIBLE RUST HOLES INSPECTED. NO HOLES,LIGHT RUST INSPECTION ONLY.*JB

CAR WAS RECALLED FOR FRONT CROSSMEMBER. NO REPAIR WAS NEEDED. TOLD BY DEALER THAT THE REAR CROSSMEMBER NEEDED TO BE REPLACED AT COST OF $2,000 AS IT WAS RUSTED THROUGH AND R/R COIL SPRING COULD POP THROUGH

THIS REPORT IS CONCERNING A DEALER, MATT CASTRUCCI MAZDA, IN DAYTON, OHIO. THIS DEALER FAILED TO OFFER US, THE CUSTOMER, AN APPOINTMENT TO INSPECT OUR VEHICLE FOR SAFETY DUE TO THE RECALL ON MAZDA 6S FOR THE SUSPENSION, STRUCTURE RECALL. WE REPEATEDLY CALLED TO SCHEDULE AN APPOINTMENT AND WERE REPEATEDLY TOLD THAT THEY DID NOT HAVE THE PARTS AND THAT THEY WOULD CONTACT US WHEN THEY RECEIVED THE PARTS. WE CALLED SEVERAL TIMES FROM THE DATE OF RECEIVING THE RECALL UNTIL FINALLY WE CALLED AND THEY SAID THEY HAD THE PARTS. WE SCHEDULED THE APPOINTMENT. WHEN WE ARRIVED, THEY STATED THEY DID NOT HAVE THE PARTS BUT WE HAD A FEW OTHER THINGS FOR THEM TO LOOK AT SO THEY KEPT THE VEHICLE. THEY DID THEN INSPECT THE VEHICLE AND FOUND IT UNSAFE TO DRIVE. WE ARE VERY UPSET THAT OUR SON WAS DRIVING AN UNSAFE VEHICLE AND BELIEVE THAT IT WAS THE DEALER'S RESPONSIBILITY TO HAVE RECOMMENDED TO US THAT WE BRING IT IN FOR INSPECTION THE FIRST TIME WE CALLED FOR AN APPOINTMENT AND THIS DID NOT HAPPEN. I ASKED THE DEALER TO FOREGO A CHARGE FOR A TEST THEY PERFORMED REGARDING A TIRE PRESSURE INDICATOR LIGHT AS CONSIDERATION FOR THEIR MISHANDLING OF THE SITUATION, FOR WHICH THEY REFUSED, REFUSING TO ACKNOWLEDGE THAT THEY SHOULD HAVE SCHEDULED AN APPOINTMENT TO INSPECT OUR VEHICLE THE FIRST TIME WE CALLED TO PRECLUDE A CUSTOMER DRIVING AN UNSAFE VEHICLE. I WOULD LIKE FOR SOMEONE TO FILE A REPORT THAT THIS DEALER IS INCOMPETENT AND WILLFULLY AND INTENTIONALLY WERE NEGLECTFUL OF THEIR DUTY TO INSPECT A VEHICLE FOR A SAFETY RECALL WHEN CONTRACTED BY THE CUSTOMER..

SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC ARE AFFECTING MY HEALTH.

WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE STEERING WHEEL WAS TURNED APPROXIMATELY ONE QUARTER TO THE LEFT IN ORDER TO DRIVE THE VEHICLE IN A STRAIGHT LINE. ALSO WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE TIE ROD AND SUSPENSION CRADLE WAS DAMAGED DUE TO RUSTING AND CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000. *DT*JB THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS IN THEIR POSSESSION IN THE PROCESS OF BEING REPAIRED. *JS

RUST THROUGH OF ENGINE CRADLE FRAME ON PASSENGER SIDE OF VEHICLE. DISCOVERED DURING OIL CHANGE.

DRIVING TO WORK ON HIGHWAY 44 WHEN I NOTICED THE HANDLING WAS REALLY BAD. HAD TO COME TO A QUICK STOP AND APPLIED BRAKE PRESSURE WHEN RHW XAR SUDDENLY SWERVES TO THE RIGHT. UPON GETTING THE CAR UNDER CONTROL I HAD TO RUN THW STERRING WHEEL 3/4 TO THE LEFT TO KEEP THE CAR GOING STRAIGHT. MADE IT TO WORK BY DRIVING SLOW AND CONITINUING STEERING LEFT. CALLED A TOW TRUCK TO HAVE IT TOWED TO A SHOP. MY MECHANIC REPLACED A WHEEL BEARING AND TOOK IT FOR A DRIVE. HE LOST COMPLETE CONTROL OF THW CAR TWICE; TOOK IT BACK TO THE SHOP AND DISCOVERED THE SUBFRAME COMPLETELY RUSTED OUT AND WAS THE CAUSE OF THE PROBLEM

I WAS DRIVING ABOUT 45 MPH ON ROCHESTER RD IN TRAFFIC WHEN I HAD TO PULL TO THE RIGHT AND BRAKE FOR AND AMBULANCE HEADING MY WAY, I HEARD SOMETHING BREAK IN THE FRONT END AND UPON TRYING TO RESUME MY POSITION IN MY LANE MY CAR WOULD NOT STEER AND IN ORDER TO KEEP MY WHEELS STRAIGHT I HAD TO TURN MY STEERING WHEEL TO THE CAR LEFT. I THOUGHT I HAD A TIRE GOING DOWN SO I PULLED OVER TO INSPECT MY TIRES AND FOUND NOTHING SO I GOT BACK IN MY CAR AND MADE A TURN BACK ON THE ROAD AND I KNEW RIGHT AWAY SOMETHING WAS TERRIBLY WRONG AS IT FELT LIKE I WAS ON A SHEET OF ICE. I PULLED OVER AND CALLED FOR A TOW TRUCK. UPON INSPECTION AT MY REPAIR SHOP THEY FOUND MY SUBFRAME WAS RUSTED OUT.