2004 MAZDA MAZDA6 Complaints

TL*THE CONTACT OWNS A 2004 MAZDA, MAZDA6. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED BURNT OIL. THE OIL LIGHT NEVER ILLUMINATED BUT THE NEXT MORNING WHEN HE STARTED THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS KNOCKING. HE ADDED OIL TO THE ENGINE AND HAD THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT THE CAM HAD SLIPPED WHICH CAUSED EXTENSIVE DAMAGE TO THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS SPEAKING WITH WARRANTY PERSONNEL AND THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.

MAY 25, 2010 RE: FAILURE OF TRACTION CONTROL MODULE: I HAVE A 2004 MAZDA 6 WAGON THAT I BOUGHT NEW IN THE SPRING OF 2005 FROM THE DEALER. IT IS THE SPRING OF 2010, THEREFORE IT HAS BEEN 5 YEARS. THE MILEAGE IS 32864. THE ABS (ANTI- LOCK BRAKING SYSTEM) LIGHT, THE TCS (TRACTION CONTROL SYSTEM) LIGHT, THE BRAKE LIGHT, AND A PICTURE OF A CAR SKIDDING LIGHT, ALL CAME ON TOGETHER. THE MANUAL SAID IF THEY COME ON TOGETHER TO DRIVE SLOWLY AND CAREFULLY TO THE DEALER, SO I DID TO THE SAME DEALER THAT I BOUGHT IT FROM AND WHERE IT HAS BEEN SERVICED CONTINUOUSLY. THEY HOOKED IT UP TO THE COMPUTER AND IT TOLD THEM THAT A PART THAT SITS ON TOP OF THE ABS SYSTEM, THE TRACTION CONTROL MODULE, HAD FAILED. IT HAS TO BE ORDERED AND WILL TAKE 2 WEEKS TO ARRIVE AND THE PART COSTS $1600. THE DEALER SAID THAT THE CAR MIGHT HAVE ITS BRAKES FAIL AFTER A WHILE. I AM LETTING YOU KNOW SO THAT YOU CAN TRACK COMPLAINTS LIKE THIS IN CASE THERE NEEDS TO BE A RECALL, AT WHICH POINT I WOULD BE REIMBURSED. I HAVE A 20 YEAR OLD CAR THAT NEVER HAD AN EXPENSIVE PROBLEM LIKE THAT OCCUR IN TERMS OF A PART FAILING. A LITTLE VOICE TELLS ME THAT SOMETHING IS WRONG WITH THE PART AND THAT THIS SHOULD NOT HAPPEN. I PAID ABOUT $20,000 FOR THE CAR, AND $1600 FOR A PART PLUS TAX MAKES THAT CLOSE TO 10% OF THE PURCHASE PRICE AND I HAVE NOT YET DRIVEN EVEN 35,000 MILES. AND IF IT INVOLVES OTHER CARS, THAT IS ONLY THE FINANCIAL COST. NOT EVERYONE WHO EXPERIENCES EMERGENCY LIGHTS COME ON TAKE THE CAR TO THE DEALER TO BE DIAGNOSED AND WHEN BRAKES ARE INVOLVED, AS HERE, THAT CAN RESULT IN LOSS OF LIFE. *TR

THE CLUTCH PEDAL BRACKET THAT HOLDS THE ASSEMBLY TO THE FIREWALL SNAPPED IN TWO AT THE POINT WHERE THE BRACKET MEETS ONE OF THE BOLTS THAT HOLDS THE BRACKET TO THE FIREWALL. *TR

PRE CATALYTIC CONVERTER FAILED, DESTROYING MY V6 ENGINE. I THOUGHT IT WAS A JOKE, BUT I HEARD SEVERAL CASES WITH OTHER PEOPLE WITH THE SAME VEHICLE; 2004 MAZDA 6S. $3000 FOR 4 NEW CATALYTIC CONVERTERS AND $4000 FOR A NEW V6 ENGINE=$7000....I DON'T THINK SO. *TR

CONTINENTAL TIRE EXTREME CONTACT, SIDEWALL SEPARATION W LESS THAN 100 MILES. REPLACEMENT TIRE HAD TREAD SEPARATION WITHIN 24 HOURS. IF EITHER WAS NOT NOTICED A BLOWOUT AND VEHICLE DAMAGE WAS SOON. *TR

CONTINENTAL TIRE EXTREME CONTACT, SIDEWALL SEPERATION W LESS THAN 100 MILES. REPLACEMENT TIRE HAD TREAD SEPERATION WITHIN 24 HOURS. IF EITHER WAS NOT NOTICED A BLOWOUT AND VEHICLE DAMAGE WAS SOON. *TR

GOODYEAR EAGLE GT TIRE SIDEWALL SPLITTING/TEARING. I PURCHASED FOUR NEW GOODYEAR GT TIRES, SIZE 215/50R-17 FROM RETAILER DISCOUNT TIRE IN CHARLOTTE, NC. ON MARCH 13, 2010 I NOTICED THAT THE DRIVER'S FRONT-TIRE WAS SPLITTING ON THE SIDEWALL. THESE "SPLITS" APPEARED ALONG THE "GOODYEAR" BRAND AREA, AROUND APPROXIMATELY SEVENTY-FIVE PERCENT OF THE TIRES SIDEWALL AREA. *TR

2004 MAZDA 6 WITH CORROSION AROUND THE REAR PASSENGER SIDE WHEEL WELL. REPORTED TO MAZDA NORTH AMERICA OPERATION ON NOVEMBER 2. WAS REFERRED TO DEALER, KERRY MAZDA FLORENCE, KY FOR ASSESSMENT OF VEHICLE. PHOTOS WERE TAKEN OF CORROSION ON NOVEMBER 5 AT THE DEALER AUTO SERVICE CENTER. WAS TOLD I WILL HEAR FROM MAZDA NORTH AMERICA OPERATION REGARDING ANY FOLLOW UP AND NOT FROM THE DEALER. THE SERVICE CENTER MANAGER ALSO TOLD ME THAT MAZDA NORTH AMERICA OPERATIONS IS RESPONSIBLE FOR ANY REPAIRS NOT THE DEALER. RECONTACT WITH MAZDA NORTH AMERICA OPERATIONS ON NOVEMBER 23 BECAUSE I HAD NOT HEARD FROM DEALER OR MANUFACTURER REGARDING STATUS OF MY COMPLAINT. I WAS TOLD BY MAZDA NORTH AMERICA OPERATION THE BUSINESS MANAGER FOR KERRY MAZDA, FLORENCE, KY WILL CONTACT ME REGARDING RESOLUTION. WHEN I WAS CONTACTED LATER THAT SAME DAY I WAS TOLD MY VEHICLE WAS OUT OF WARRANTY AT 60 MONTHS AND THEY COULD NOT DO ANYTHING ABOUT IT. I AM NOW STUCK WITH A VEHICLE THAT HAS DAMAGE THAT IS CLEARLY DUE TO A MANUFACTURER DEFECT. ON DECEMBER 8 I WENT TO A LOCAL BODY SHOP TO GET AN ESTIMATE AND REPORT ON THE DAMAGE. I WAS TOLD BY THE BODY SHOP MANAGER THAT MY VEHICLE IS NOT OLD ENOUGH FOR RUST TO BE COMING THROUGH THE PAINT. I WAS ALSO TOLD THAT TO PROPERLY REPAIR MY VEHICLE WILL COST $3,000-$5,000 DEPENDING ON THE DAMAGE UNDER THE VEHICLE THAT CANNOT BE SEEN. ONLY THE RUST EFFECT ON THE PAINT THAT IS VISIBLE IS ALL WE COULD SEE. HE ALSO SAID THAT HE WOULD NOT GUARANTEE ANY REPAIRS WHERE PAINT IS APPLIED OVER RUST BECAUSE THEY WILL NOT HOLD. WHEN I PURCHASED MY VEHICLE I ALSO PAID TO HAVE UNDERCOATING AND OVERCOATING TO PROTECT IT FROM RUST AND CORROSION. HOWEVER, NEITHER OF THESE WARRANTIES ARE IN EFFECT AND I PURCHASED THESE THROUGH THE DEALERSHIP. MAZDA NORTH AMERICA OPERATION FILE # IS 126573620. *TR

SHIFT SHOCK WHEN THE AUTOMATIC TRANSMISSION CHANGES GEARS. THIS IS AN INTERMITTENT, ONGOING OCCURRENCE. MAZDA HAS ISSUED A "TECHNICAL SERVICE BULLETIN (TSB)" (#05-005/05) TO THE DEALERS TO REPAIR THIS USING A "FLASHING" OF THE COMPUTER SYSTEM. WARRANTY WON'T COVER IT BECAUSE IT INVOLVES THE COMPUTER. IT SHOULD BE A RECALL ITEM. THE TSB STATES THAT THE CONCERN IS CAUSED BY DRIVEN PLATE DEFORMATION DUE TO A RAPID RISE IN TEMPERATURE IN THE 2-4 BRAKE DRIVEN PLATE WHEN REPEATED SHIFTING IS DONE WITH A COLD ENGINE. IN PART, IT ALSO STATES THE LOGIC HAS BEEN CHANGED TO PREVENT AN ABNORMAL RISE IN 2-4 BRAKE DRIVEN PLATE TEMPERATURE. I HAVE A COPY OF THE BULLETIN AND CAN FAX IF NEEDED. *TR

2004 MAZDA 6 WAGON. DURING THE 6 MONTHS I HAVE OWNED THIS VEHICLE. I HAVE HAD FOUR OCCURRENCES WHEN TAKING A HIGHWAY RAMP THAT THE CAR EITHER STALLS OR LOOSES POWER WHEN RE-ENTERING THE ROADWAY. THIS OCCURS WHEN THE FUEL TANK IS A 1/4 FULL AND BELOW. *TR