2009 MAZDA MAZDA6 Complaints

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING THE ENGINE COMPARTMENT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CROSSMEMBER WAS CORRODED AND CRACKED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (RALPH THAYER MAZDA, 34601 PLYMOUTH RD, LIVONIA, MI 48150, (734) 425-5400) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT SHE COULD BE REIMBURSED IF SHE GOT THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 132,000.

HAD THE OIL CHANGED YESTERDAY AT 93000 MILES AND WAS TOLD SUBFRAME WAS EXTREMELY RUSTED. THEY SUGGESTED WE ONLY DRIVE IN TOWN BECAUSE IT COULD BREAK WITH ANY STRESS AND CAUSE LOSS OF STEERING.10

I WAS PULLED INTO A PARKING LOT GOING ABOUT 5 MPH HIT A POTHOLE AND I LOST CONTROL

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK VIOLENTLY AND PULLED TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE WHEEL RIM WAS TILTED OUTWARDS, STRIKING THE FENDER WELL. ALSO, THE A ARM WAS DETACHED AND THE FRAME WAS CORRODED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT A NEW SUBFRAME WOULD BE NEEDED. THE CONTACT CALLED PAUL MILLER FORD AT (888) 776-0844 (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

DRIVING ON HIGHWAY, I HAD TO BRAKE AND REALIZED I HAD TO STRUGGLE TO STEER THE VEHICLE PROPERLY. I HEARD A LOUD CLUNK WHEN RELEASING CLUTCH WHEN I HAD TO USE IT. MY STEERING WHEEL WAS OUT OF ALIGNMENT. WHEN I BROUGHT IN FOR SERVICE THEY SAID THE ENTIRE FRAME AND UNDERSIDE OF THE BODY HAD RUSTED OUT. I DO NOT HAVE PICTURES YET.

SUBFRAME HAS SEVERE CORROSION, ROTTED OUT. ONLY ONE BOLT HOLDING THE RACK AND PINION. HARD TO KEEP THE CAR IN THE ROAD. STEERS TO ONE SIDE. MAKE POPPING NOISES WHEN TURNING CERTAIN DIRECTIONS. STEERING WHEEL SHAKES WHEN DRIVING ON FREEWAY WHEN REACHING SPEED OF 40-50.

DRIVING DOWN THE ROAD AND NOTICED MY STEERING WHEEL STARTED TO NOT BE ALIGNED. I THEN NOTICED THE STEERING RESPONSE WASN'T THERE LIKE IT USUALLY WAS. I WAS ON A HIGHWAY AND THE CAR STARTED STEERING AS IF IT WERE A BOAT. A DELAY IN THE STEERING RESPONSE WAS CREATING A DANGEROUS DRIVING EXPERIENCE. I BROUGHT IT IN TO THE DEALERSHIP AND THEY HAD TOLD ME THAT THE PART THAT HOLDS EVERYTHING TOGETHER HAD COMPLETELY RUSTED OUT. I COULD NOT TAKE THE CAR BACK WITH ME AS IT WAS TOO UNSAFE TO DRIVE ON THE ROAD. IT'S BEEN 4 WEEKS NOW AND STILL MY CAR SITS AT THE DEALERSHIP. THE CAR DOESN'T EVEN HAVE 90K ON IT AND IS IN GREAT CONDITION OTHER THAN THAT. FOUR WEEKS OF NO CAR AND NO WORD ON ANYTHING ABOUT HOW IT'S GOING TO GET FIXED HAS COST ME MONEY IN RENTALS AND ALSO KEPT ME FROM GETTING TO ALL THE JOBS I NEED TO GET TO. AFTER DOING SOME RESEARCH ON MY OWN SINCE I KEEP CALLING AND THEY KEEP TELLING ME THEY DON'T KNOW WHAT'S GOING ON WITH IT, I'M NOTICING SO MANY PEOPLE WITH THE SAME CAR HAVING THE SAME EXACT ISSUE. THIS ISN'T A WEAR AND TEAR ISSUE LIKE BRAKES OR TIRES. THIS IS A MANUFACTURING AND ENGINEERING ISSUE THAT HAS FAILED. ANY INFORMATION ON THIS WOULD BE GREAT!

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION BUILT UP ON THE SUBFRAME. THE VEHICLE WAS TOWED TO MODERN MAZDA OF BURLINGTON (2608 ALAMANCE RD, BURLINGTON, NC 27215, (336) 229-5501) TO BE DIAGNOSED. THE DEALER REFUSED TO SERVICE THE VEHICLE FOR AN UNSPECIFIED RECALL CAMPAIGN. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AND WOULD NOT REPAIR IT BECAUSE THEY WERE NOT IN A SALT BELT STATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RUSS DARROW MAZDA OF MILWAUKEE (11330 W METRO AUTO MALL, MILWAUKEE, WI 53224, 1-(888) 675-2781) INDICATED THAT IF THE VEHICLE WAS TOWED THEM, THEY WOULD PROVIDE A LOANER VEHICLE AND SERVICE THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

LAST YEAR, ON MY MECHANIC'S ADVICE, I PURCHASED A STRUCTURAL CROSS MEMBER FOR MY 2009 MAZDA 6. MECHANIC SAID CROSS MEMBER WAS IN SEVERELY DETERIORATED CONDITION, AND REQUIRED IMMEDIATE ATTENTION. I CAN PROVIDE INVOICES IF APPROPRIATE. TOTAL COST, PART PLUS LABOR, WAS ROUGHLY $1000.. FORTUNATELY WE CAUGHT THIS PROBLEM BEFORE A STEERING ISSUE OR OTHER PROBLEM AROSE.

I BRAKED QUICKLY FOR A TRAFFIC LIGHT. THE CAR SKIDDED AND VEERED VIOLENTLY TO THE RIGHT. WHEN I ACCELERATED FROM THE LIGHT, I HAD TO HOLD ONTO THE WHEEL TIGHTLY TO KEEP THE CAR ON THE ROAD. IF I LET GO OF THE WHEEL, THE CAR WOULD IMMEDIATELY SWERVE TO THE RIGHT. IN ADDITION, THE FRONT PASSENGER SIDE WHEEL WAS SQUEALING. I GOT IT TO MY MECHANIC WHO TOLD ME THAT THE SUBFRAME HAS RUSTED THROUGH AND BROKE. I WAS SHOCKED AS THE BODY HAS NO RUST. I HAVE ALWAYS KEEP THE CAR VERY CLEAN AND MAINTAINED. IN FACT, I HAD THE UNDER BODY RUST PROOFED WHEN I PURCHASED IN 2009. I HAD TO REMOVE THE CAR FROM THE ROAD AS IT WAS UNDRIVABLE. IF I HAD BEEN ON THE HIGHWAY DOING 55, I WOULD HAVE BEEN INVOLVED IN FATAL ACCIDENT.