2003 MAZDA MAZDA6 Complaints

I PURCHASED MY MAZDA 6S IN FEBRUARY OF 2003. I HAVE LOVED THIS CAR SINCE THE DAY I FIRST SAW IT. IN DECEMBER OF 2003, I BEGAN HEARING GRINDING/MOANING SOUNDS FROM THE FRONT SUSPENSION AREA WHEN MAKING SLOW TURNS INTO A PARKING SPACE. THIS HAPPENED APPROXIMATELY 3-4 WEEKLY. I TOOK MY 6S IN FOR IT'S REGULAR SERVICE IN DECEMBER (OIL CHANGE AND TIRE ROTATION), AND ADVISED MY DEALERSHIP OF THE NOISE I WAS HEARING. I WAS TOLD THAT MY ONE FRONT TIRE WAS 2 LBS LOW, AND THAT IS WHAT CAUSED THE NOISE. THE VEHICLE ONLY HAD 12000 MILES AT THIS TIME, AND I KNEW THE SERVICE TECH WAS SUGAR COATING THE PROBLEM. ON JANUARY 9, 2004, I WAS LEAVING WORK TO GO HOME WHEN I HAD SOME SERIOUS PROBLEMS WITH MY VEHICLE ON THE WAY HOME. AS I WAS GETTING ON THE EXPRESSWAY, I EXPERIENCED SEVERE VIBRATION IN THE STEERING WHEEL AND ALSO UNDER THE DRIVER SEAT, ALONG WITH THE VEHICLE WOULD NOT ACCELERATE OVER 3,000 RPM NO MATTER HOW HARD I PRESSED THE ACCELERATOR. I WAS TERRIFIED TO DRIVE THIS VEHICLE HOME IN THIS CONDITION, BUT I HAD NO CHOICE AT THIS TIME. BY THE WAY THE VEHICLE WAS ACTING, I THOUGHT I EITHER HAD A FLAT TIRE OR THERE WAS A PROBLEM WITH MY ENGINE. I TOOK MY VEHICLE THE NEXT DAY TO THE DEALER, WHICH IT TOOK THEM 4 DAYS TO CONFIRM THE PROBLEM. THE CONCLUDED THAT MY FRONT AXLE WAS FAULTY, AND NEEDED TO BE REPLACED. IT TOOK 10 DAYS TO GET MY VEHICLE BACK, AND SO FAR THE ISSUE HAS BEEN RESOLVED. I JUST WISH THE DEALER WOULD HAVE TAKEN ME MORE SERIOUSLY BACK IN DECEMBER AND MAYBE THIS PROBLEM COULD HAVE BEEN AVOIDED. *LA

BOUGHT CAR NEW IN MAR. 03 AND LOVED IT. ABOUT THREE MONTHS LATER I STARTED TO HEAR SQUEAL FROM FRONT SUSPENSION/BRAKES WHEN MAKING SLOW LEFT TURNS WITH BRAKES APPLIES. HAVE TAKEN CAR TO TWO DIFFERENT DEALERS THAT COULD NOT REPRODUCE THE PROBLEM. IN DEC. 03 SAME SOUND STARTED HAPPENING WHEN MAKING LEFT OR RIGHT TURNS. ALSO, BRAKES ARE NOW MAKING HIGH PITCHED SQUEALS WHEN COMING TO A STOP WITH LOW TO MODERATE PRESSURE APPLIED. ONE DEALER SAID IT WAS THE DUST SHIELD AND RE-ADJUSTED IT, BUT DID NOT SOLVE PROBLEM. NOW DEALER SAYS THAT BOTH PROBLEMS MAY BE RELATED, BUT IF ITS THE PADS OR THE ROTORS HAVE TO BE REPLACED, I WOULD HAVE TO PAY TO HAVE THEM RESURFACED OR REPLACED. *AK

I PURCHASED A 2003 MAZDA SIX ON 6-28-03. 2 MONTHS LATER THE ENGINE AND OTHER DASH LIGHTS APPEAR AND CAR SHUTS OFF. I PICK UP THE CAR 6 DAYS LATER ONLY TO RETURN IT A WEEK LATER WHEN THE ENGINE LIGHT COMES ON AGAIN. A WEEK LATER I PICK IT UP ON FRIDAY AT 11:00 A.M. AND BY 7:00 P.M. ALL DASH LIGHTS COME ON, TRANSMISSION SLIPPING, SPEED ODOMETER ERRATIC, AND LOSS OF POWER. IT HAS BEEN IN THE SHOP FOR 12 MORE DAYS AND THEY CAN NOT TELL ME ANYTHING. MY PIECE OF CRAP HAS BEEN IN THE SHOP FOR 26 DAYS, THEY HAVE DAMAGED NUMEROUS THINGS(SPOILER HAS CRACK, PAINT NICKS ON HOOD AND DOORS)ALL I WANT IS MY MONEY BACK AND I WALK AWAY!

ON JULY 4TH WEEKEND IT STARTED MAKING A CLICKING NOISE WHEN YOU DRIVE IT 65MPH. THE DEALERSHIP DECIDED IT WAS A DEFECTIVE CATALYTIC CONVETER. I HAD TO DRIVE IT 3 WEEKS MAKING THIS NOISE.THEN THE CHECK ENGINE LIGHT CAME ON.THEN I GOT A RECALL FOR THE BRAKE SYSTEM. NOW IT'S AUG. 8 I AM STILL IN A RENTAL CAR. ALL I WANT IS FOR THE DEALERSHIP TO TAKE BACK THE CAR, CANCEL THE LOAN & GO OUR SEPERATE WAYS.

THE CHECK ENGINE LIGHT HAS BEEN ON IN MY CAR SINCE THE FIRST WEEK I BOUGHT THE CAR. I HAVE TAKEN IT TO THE DEALER SERVICE DEPARTMENT, AND THEY TELL ME THAT THE KEY ENTRY SYSTEM IS THE PROBLEM. AFTER THE FOURTH TIME HEARING THIS, I DECIDED TO WRITE SOMEONE AND LET IT BE KNOWN. I USE MY CAR AS AN OFFICE FOR MY JOB, AND IT'S VERY IMPORTANT THAT ME AND MY FAMILY FEEL SAFE IN THE CAR. PLEASE TELL ME WHAT I HAVE TO DO GET THIS FIXED. I CAN'T KEEP TAKING DAYS OFF WORK TO GO BACK TO THE REPAIR SHOP. THE DEALERSHIP IS MALLOY MAZDA IN WOODBRIDGE,VA.

POWER WINDOWS ONLY WORKED INTERMITTENTLY. DEALER IN SALEM, VA COULD NOT REPRODUCE PROBLEM. DEALER IN DALE CITY REPAIRED. CHECK ENGINE LIGHT CAME ON DURING ACCELERATION. DEALER DIAGNOSED AND DETERMINED LIGHT WAS ASSOCIATED WITH POWER WINDOWS. ONE WEEK LATER, LIGHT CAME ON AGAIN. DEALER ROTATED A FUEL INJECTED, TOOK THE CAR FOR TWO DAYS AND DETEREMINED THAT THE PROBLEM WAS FIXED. TWO MONTHS LATER, THE LIGHT CAME ON AGAIN. DEALER REPLACED PCM. TWO WEEKS LATER, LIGHT IS ON AGAIN.

MANUFACTURING PROBLEMS WITH 2003 MAZDA 6 / AUTO ALLIANCE INTERNATIONAL FACILITY. *MR THERE WAS RUST ON THE DOOR SASHES OF ALL FOUR. THE CONSUMER'S VEHICLE MAY BE ONE OF 46K ASSEMBLED AT THE AAI FACILITY THROUGHOUT JULY OF 2003 THAT WAS POTENTIALLY AFFECTED. THE CD PLAYER/CHANGER HAD BECOME DEFECTIVE, THERE WAS A DEFECTIVE FUSE ACCESS COVER, THERE WAS A RATTLING IN INTERIOR DRIVER AND PASSENGER DOOR PANEL WHILE DRIVING OR WHEN LISTENING TO MUSIC, AND THERE WAS A ROTTEN EGG SMELL THAT HAD COME FROM THE EXHAUST WHICH ENTERED THE CABIN. *SC

AFTER HAVING MY 2003 MAZDA 6 FOR NO MORE THAN A WEEK, I NOTICED MY AIR CONDITIONER WAS NOT BLOWING OUT COLD AIR. ALSO, THE AIR CONDITIONER LIGHT SHUT OFF ON ANY SETTING HIGHER THAN "1". I TOOK MY VEHICLE INTO MY DEALER FOR SERVICE. I WAS TOLD THEY WOULD HAVE TO ORDER A NEW SWITCHBOARD FOR MY DASH. I WAITED A WEEK FOR THE PART TO COME IN. I WAS TOLD THE PART MAY OR MAY NOT BE IN WITHIN THE NEXT WEEK. I BECAME FRUSTRATED AND PICKED UP MY CAR AND ASKED THE DEALER TO CALL ME WHEN THE PART CAME IN. I WAITED FOR ALMOST 2 MONTHS THEN RECEIVED A LETTER IN THE MAIL STATING MY PART HAD ARRIVED. AS I AM PART OF THE WORKING CLASS, I DID NOT HAVE A CHANCE TO RESPOND BACK TO THE LETTER. I RECEIVED ANOTHER LETTER STATING THAT IF I DID NOT MAKE AN APPOINTMENT TO HAVE THE PART INSTALLED WITHIN 10 DAYS, THE DEALER WAS REQUIRED TO SEND THE PART BACK TO THE MANUFACTURER. I MADE MY APPOINTMENT. I WAS GIVEN YET ANOTHER RENTAL CAR. AFTER REPLACING THE PART I WAITED SO LONG TO COME IN, I WAS INFORMED THAT PART DID NOT FIX THE PROBLEM. I HAD TO WAIT FOR ANOTHER PART TO ARRIVE. I WAS ALSO INFORMED THAT THERE WERE 3 RECALLS THAT CONSUMERS HAD NOT BEEN INFORMED OF YET THAT THE DEALER WAS GOING TO MAKE AN INSPECTION OF MY VEHICLE TO ENSURE THE RECALLS WERE FIXED. NOW, RIGHT BEFORE THE NEW YEARS HOLIDAYS, I RECEIVED A CALL FROM THE DEALER THAT THEY HAVE TO ORDER A NEW GAS TANK FOR MY VEHICLE AND THE PART WILL BE ORDERED AND SHOULD ARRIVE "WITHIN THE NEXT COUPLE OF DAYS". I HAVE BEEN PROMISED MY VEHICLE NEXT WEEK. I AM NOT HOLDING MY BREATHE. *AK

WHILE DRIVING THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A TREE. THE FRONT, SIDE, AND REAR AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN ARM AND THE VEHICLE WAS DECLARED A TOTAL LOST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

I PURCHASED THE MAZDA6 I IN LATE AUGUST OF 2003, EXPECTING AT LEAST ROUGHLY, THE 25 - 32 MPG THAT WAS ADVERTISED ON MY CAR WINDOW. FROM THE START I WAS GETTING 18-20 MPG REGULARLY, I DO A LOT OF CITY DRIVING, BUT EVEN WHEN I DRIVE ON THE HIGHWAY, THE HIGHEST IT HAS EVER BEEN WAS 27-28 AND THATS PUTTING 300 MILES ON IT IN ONE STRAIGHT SHOT. I COMPLAINED TO A DEALER IN TOLEDO WHEN I HAD ABOUT 2200 MILES ON MY CAR, AND HE TOLD ME THAT WAS NORMAL FOR A BREAK IN PERIOD AND TO COME BACK WHEN I HAD 3500 MILES ON MY CAR. I WAITED AND WAITED, CONTINUING TO GET THE SAME POOR GAS MILEAGE. FINALLY, WITH 3800 MILES ON MY CAR I SENT AN E-MAIL TO THE DEAL ONCE AGAIN BECAUSE I WAS STILL GETTING THE SAME GAS MILEAGE. THE DEALER RESPONDED 3-5 DAYS LATER (THOUGH THE WEBSITE SAID SAME DAY OR NEXT DAY RESPONSE) AND HE SAID, THAT WAS NORMAL AND MAZDA DOESN'T CONSIDER THAT EXCESSIVE. 23 - 29 WAS WHAT WAS EXPECTED FOR MY ENGINE, BUT THAT WAS WHAT WAS EXPECTED FOR THE 6 CYLINDER, THAT I DON'T HAVE. HE WAS RUDE AND COULDN'T TAKE THE TIME TO READ MY EMAIL AND RESPOND WITH ACCURATE INFORMATION. I ALSO COMPLAINED TO A DIFFERENT DEALER NEAR MY HOMETOWN WHERE I PURCHASED THE VEHICLE, AND WHEN I TRIED TO DESCRIBE THE PROBLEM THE LADY ASKED ME WHAT I WANTED THEM TO DO ABOUT IT. WHY SHOULD I HAVE TO FIGURE OUT THE PROBLEM AFTER I SPEND THAT MUCH MONEY ON A NEW CAR? *AK