2009 MAZDA MAZDA6 Complaints

UPDATE TO NHTSA ID NUMBER: 11074904 ON 7/8/18, THE FRONT CROSSMEMBER ENGINE CRADLE FAILED, WHICH HAS RESULTED IN THE CATASTROPHIC FAILURE OF BEING ABLE TO STEER THE CAR. THE CAR IS NOW UNSAFE TO OPERATE AND DRIVE WHATSOEVER. I HAVE BEEN WAITING 4.5 MONTHS FOR THE MANUFACTURER TO PROVIDE THE REPLACEMENT OEM PART WHICH I HAD SCHEDULED THE REPAIR IN THE BEGINNING OF MARCH 2018. THE MANUFACTURER HAS REFUSED TO SELL THE PART TO THE MECHANIC, AND THE DEALER SAID THE PRICE OF THE OEM PART HAS NOW DOUBLED. THIS PRICE GOUGING AND INABILITY TO ALLOW ME TO FREELY CHOOSE WHO TO PERFORM MAINTENANCE ON MY CAR IS UNACCEPTABLE AND MAY RESULT IN THE PURSUIT OF LEGAL ACTION.

WHILE DRIVING CAR THE FRONT PASSENGER WHEEL MOVED SIDEWAYS; IT WAS DISCOVERED AFTER BEING TOWED THAT THE SUB FRAME (OR ENGINE CRADLE) WAS RUSTED AND BROKEN IN A FEW PLACES; MAZDA CLAIMS THAT THEY HAVE NO PROBLEM WITH RUSTED FRAMES BUT HAVE HAD THEM FOR THIS MODEL ON BACK ORDER FOR 6 MONTHS; IT COST $1100.00 TO REPLACE THE FRAME AND 6 WEEKS TO GET A USED ONE.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE DRIFTED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE PASSENGER SIDE SUBFRAME WAS RUSTED, WHICH MADE THE VEHICLE DIFFICULT TO MANEUVER AND AFFECTED THE ALIGNMENT. THE CONTACT SELF-DIAGNOSED THE VEHICLE, BUT IT WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.

THE VEHICLE WAS PURCHASED BY ME AND GIVEN TO MY SON TO DRIVE A YEAR AGO. THE VEHICLE HAS ABOUT 120,000 MILES AND RUN PERFECTLY EXCEPT IT WON'T PASS A STATE INSPECTION BECAUSE THE INSPECTOR SAYS THE SUBFRAME UNDER THE ENGINE IS SO BADLY RUSTED, THE ENGINE COULD EASILY DROP OUT FROM UNDER THE CAR WHILE IN OPERATION. THIS IS A SAFETY HAZARD AND WERE TOLD MAZDA IS IGNORING THE ISSUE.

AT 70,000 AND 9 YEARS TO THE DAY SINCE WE PURCHASED THE VEHICLE THE FRONT SUB-FRAME IS DANGEROUSLY RUSTED AND CLOSE TO COMPLETE FAILURE. DETECTED DURING ROUTINE SERVICE.

I HAVE BEEN HAVING SOMETHING MAKING NOISE IN THE REAR END OF THE VEHICLE SINCE FEB. I HAD PEOPLE CHECK IT DURING OIL CHANGE AND SAID EVERYTHING LOOKED FINE. ON 06/21/2018 WHILE GETTING A TIRE FIXED I HAD THIS COMPANY CHECK THE NOISE. THEY DISCOVERED THAT THE REAR DRIVERS SIDE SUBFRAME HAD RUSTED AWAY AND BECOMING A SAFETY HAZARD. SO THIS IS ABOUT A $1300 FIX NOT COUNTING NEW PARTS THAT WILL CONNECT TO THE SUBFRAME. THE SUBFRAME IS ON BACKORDER FOR THE NEXT 3 TO 4 WEEKS. SO JUST HOPING CAR WILL STAY TOGETHER UNTIL THEN. ALSO MAZDA ONLY HAS TO SUBFRAMES IN STOCK WITHIN THE US AND DOESN'T SOUND LIKE WILLING TO SHIP HERE. THE FRONT SUBFRAME DOES HAVE RUST BUT NOT PUTTING IT ON A LIFT UNTIL REAR SUBFRAME IS HERE AS I THINK THE LIFT IS STRESSING THE READ SUBFRAME.

WE WERE DRIVING MY 2009 MAZDA 6 ON 4/25/2018 - WHICH I PURCHASED NEW IN SEPT., 2009 FROM BERKSHIRE MAZDA IN PITTSFIELD, MA, 01201. THE CAR SUDDENLY VEERED DANGEROUSLY TO THE RIGHT AT ABOUT 50 MPH ON NY RT 22 (THE ROAD HAD ROUGH PAVEMENT) IN CANAAN, NY, WENT OFF THE ROAD, BARELY MISSING TWO TREES. IT HAD TO BE TOWED FROM THE SCENE. IF THIS SUB-FRAME HAD BROKEN APART 5 MINUTES LATER I WOULD HAVE BEEN ON I-90 NEXT TO SEMI TRUCKS. TWO PEOPLE IN THE CAR COULD EASILY HAVE BEEN KILLED, ENDANGERING OTHER MOTORISTS AS WELL. THERE IS NO RUST-THROUGH ON THE BODY OF THE CAR. IT HAS BEEN REGULARLY SERVICED. IT HAS ABOUT 85,000 MILES. I CALLED MAZDA THEY SAID THERE'S NO RECALL FOR SUB-FRAME RUST/DETERIORATION. THIS IS THE FOURTH MAZDA OUR FAMILY HAS PURCHASED. I HAVE SEEN NUMEROUS OTHER ONLINE COMPLAINTS AND DESCRIPTIONS OF THE 2009 MAZDA 6 LOSING DIRECTIONAL STABILITY BECAUSE THE FRONT SUB-FRAME HAD COLLAPSED DUE TO PREMATURE RUST DISINTEGRATION. I ALSO SEE THAT THIS PARTICULAR MODEL: 2009 MAZDA 6 WAS RECALLED IN AUSTRALIA FOR THIS EXACT PROBLEM. NHTSA NEEDS TO HAVE THIS RECALL ENACTED TO PROTECT AMERICAN LIVES AS WELL.

GARAGE KEPT MAZDA 6. WHILE TRAVELING ABOUT 40 A PERSON CUT INTO MY LANE AND UNDER HARD BRAKING WE HEARD A LOUD GRINDING SOUND AND THE CAR PULLED HARD RIGHT. WE PULLED OVER AND THE CAR WAS NOT DRIVEABLE. HAD IT TOWED HOME TO FIND THE SUBFRAME BROKE BEHIND THE PASSENGER SIDE TIRE. THERE WAS AN UNUSUAL AMOUNT OF CORROSION THERE COMPARED TO THE REST OF THE CAR.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, AN ABNORMAL NOISE WAS HEARD AND THE STEERING WHEEL BECAME EXTREMELY LOOSE. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE RACK AND PINION MOUNTS FRACTURED DUE TO RUST, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.