2018 MAZDA MAZDA6 Complaints
View complaints related to 2018 MAZDA MAZDA6. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2018 MAZDA MAZDA6. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 MAZDA MAZDA6- Denver, CO
My car has stalled out on me 6 times in traffic and wouldn’t restart for hours. I took it to the Mazda dealership and they told me nothing was wrong but it continues to happen. I need something done as soon as possible
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Kansas City, MO
Cracked Cylinder Head. At 50,400 miles. This is far too common of a problem for such a new car with so few miles. I have seen many similar reports online. My mechanic was baffled. This is a $5k cost AT LEAST. Mazda has a history of not covering these defects. And it IS a defect, not a simple wear and tear issue. A cracked cylinder head can eventually lead to engine failure, so it is dangerous to drive with it. The problem HAS been confirmed by an independent service center. I got a oil pressure warning sign.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Carlsbad, CA
The contact owns a 2018 Mazda 6. The contact stated that while merging onto a freeway the vehicle did not accelerate while pressing the accelerator pedal, lost automotive power. After turning the engine off and back on the vehicle operated as normal but later while driving approximately 65 MPH the failure had reoccurred while attempting the pass a semi-truck on the freeway. The check engine warning light had also illuminated and the vehicle was eventually towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 MAZDA MAZDA6- Louisa, VA
At less than 95,000 miles, the car suddenly started overheating. Coolant level was fine, maybe ever so slightly low (could still see the coolant in tubing and some in reservoir, which was closer to low than full). Replaced ECT sensor, thermostat and water pump which seemed to fix the issue. Drove for 9-10 days with no issues and it started overheating again. I was able to park quickly afterward at work (<10 seconds). Schedule for drop off at dealer (if car didn't show signs of overheating first (would have called tow truck). Checked fluid levels in car (was ~1Qt low) and topped it off. Drove to dealer (~30min ride) with no issues whatsoever. When dealer looked at it, they said cylinder was warped and leaking, requiring new engine. A just paid off car, with less than 100k miles on it, now needs a new engine that will cost more than half of what it's worth.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Miami, FL
On [XXX] I purchased a Mazda 6 at Ocean Mazda in Miami, Florida. The car has 18,700 miles. The reason why the car has only 18K miles it's because out of the 4 years we have owned it, it was not used as much as a result of the COVID pandemic and my daughter attending online classes. I have always done timely maintenance services as required by Mazda at our service dealer Ocean Mazda and have proof of maintenance records to confirm the minor maintenance that have been done, oil change, tire rotation, battery replacement and a recall. This past Saturday [XXX] I took our Mazda for an oil change; and I was informed that a Five Point Inspection showed that the Driver Rear brake caliper and pad needed to be replaced because it was measuring 2% lining compared to the three other calipers which showed a 6% lining. Since the 36 month warranty has expired the cost to replace the caliper is $875.20. I'm a mom simply concerned about the safety of my daughter and have zero knowledge about brake pads and calipers, but one thing that I do know is that I have owned multiple cars during my lifetime and have never had an issue with a caliper going bad and much less at 18K miles. I'm conscious of timely maintenance and take care of the cars I owned to lasts years. I asked my service advisor how is it possible that one caliper could go bad in a span of 2,500 miles when the prior inspection done in August 2023 showed all 4 calipers having a 6% lining as per the service report card? Furthermore, the inspection done recently shows the three remaining calipers at 6%. The answer I received from my advisor was that "calipers can go bad", sometimes due to a FAULTY caliper. A caliper on a car with 18K miles should not go bad unless it is a faulty caliper. Mazda should honor the repair as this is a hazard condition caused by their faulty part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2018 MAZDA MAZDA6- Cary, NC
Start engine when cold and it knocks/ taps from the valve cover very loud, found a tab for valve lifters. Mazda said I’m out of warranty and it would be a 2k fix on a car I just bought second hand. A lot of other drivers have experienced the same issue and have even said it’s a safety issues as when it happens for long enough it could cause the cams to wear down causing the car to stall out in traffic or in a dangerous road situation. Very dangerous imo and should be fixed for free as Mazda admitted that it’s a design flaw of the HLA
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Laurel , MD
Noticed slight coolant leak, took car to mechanic, he stated cylinder head was cracked, & causing coolant to spray everywhere. Towed car to dealer. Was given repair estimate of over $11,000, for a new engine. I see a safety bulletin online for my year make & model car. This overheating can apparently cause an engine fire. So far, Mazda seems to be showing negligence & not properly addressing the issue for owners.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Marquette , NE
Mazda has a huge issue with there HLAs hydraulic lash adjusters. I've driven the car for 60k+ miles and it's ticked every since I got the car. And many people in the community also have the issue. And Mazda says it's fine and to rev the car above 3k rpms. This issue needs to be resolved. Before my warranty went up they said they'd fix it at the dealer if it would tick while in there possession. That's just not reasonable the tick happened as random as it gets. Please please for the sake of Mazda and all it's owners make Mazda fix this as a recall. Many people in the US would be the happiest people in the planet not having to hear there 20k$ car tick like a broken old piece of junk. Thank you for listening. Your truly a franticly hopeless hard working america with a half broken car.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Fairport , NY
The engine has developed an oil leak that is a known manufacturing defect of Mazda 2.5 litre engines TSB #SA-031-21. The oil drips on the hot exhaust and sends smoke into the cabin and probably could start a fire. Also if the engine runs out of oil, it will cause the car to shut off and stall in traffic.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Herndon, VA
Was at a drive in window and car turned off and couldn't restart. Windows and lights would work but car wouldn't restart. Could of been driving and would of crashed. Had 3 people family in car. It was 9 pm had to have towed to nearest auto mechanic place 150.00. They are diagnosing and that is 186.00. This is a scary thing and going to BBB and filing a complaint I'm mad as he'll. Have had inspection done on this car 2 months ago and all required services to this car. This was without warning which is horrifying.
Source: NHTSA WEB SITE