2015 MAZDA MAZDA6 Complaints

I BOUGHT THIS CAR IN JANUARY OF 2017. LATELY, I NOTICED THE RIGHT SIDE OF DASH WENT BLACK, AS STEERING INFO SWITCH FAILS WHILE DRIVING. BEFORE OUR SUMMER VACATION ROAD TRIP, I READ THROUGH THE MANUAL AND TESTED OUT ELECTRONIC "BELLS AND WHISTLES", I DISCOVERED THE MASTER CONTROL SWITCH IN CONSOLE AND THE STEERING WHEEL'S RADIO VOLUME CONTROL WERE NON-FUNCTIONAL(NEVER WORKED). THERE WAS NO FUSE TO CHECK. MAZDA DEALER CLAIMS SHORTED OUT DUE TO BEVERAGE SPILL AS CUP HOLDERS ARE LOCATED NEXT TO MASTER CONTROL SWITCH. IF SO, WHY AREN'T RELATIVELY "HIGH" VOLTAGE WIRES PROTECTED AND WATERPROOF AT THIS LOCATION? DEALER HAS HAD VEHICLE MORE THAT TWO WEEKS; AS DEALER CLAIMS ELECTRICAL PROBLEMS NEED TO BE TRACED BACK INTO STEERING WHEEL AND DASH. BACK IN JANUARY, AS I WAS SIGNING A PURCHASE AGREEMENT, THE DEALERSHIP'S FINANCE EMPLOYEE STRONGLY SUGGESTED I ALSO BUY AN ADDITIONAL REPAIR CONTRACT BECAUSE "THIS MODEL HAS LIKE 15 COMPUTERS IN IT." I DID, BUT NOW I WISH I DIDN'T BUY THE VEHICLE. I DON'T BELIEVE WIRING IN THIS VEHICLE IS SAFE.

TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (SERVICE BRAKES). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (COX MAZDA, 3101 CORTEZ ROAD WEST, BRADENTON, FL 34207) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ *TR

THE CAR DOES NOT STEER IN A TRUSTWORTHY MANNER AND IS UNRESPONSIVE AT TIMES WHICH NEGATIVELY IMPACTS THE DRIVER'S ASSERTION OF WHERE THE CAR IS ON THE ROAD AND HOW IT WILL HANDLE. THE STEERING WHEEL ITSELF BEHAVES LOOSELY AND THE TURNING CAPABILITY OF THE CAR IS UNPREDICTABLE. THUS FAR THE CAUSE AND A SOLUTION TO IT HAS NOT BEEN FOUND. THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD IT 5 TIMES IN 4 MONTHS, INCLUDING EXTENDED PERIODS, AND DESPITE VALIANT ATTEMPTS TO REMEDY THE PROBLEM, IT CONTINUES TO ELUDE THE TECHNICIANS.

WHEN INVOLVED IN A COLLISION IN AN INTERSECTION, THE AIRBAG DEPLOYED INCORRECTLY. IT POPPED OUT OF THE STEERING WHEEL BUT FAILED TO INFLATE. NOT ONLY DID THIS NOT PROTECT ME FROM WHIPLASH BUT IT ALSO BURNED A HOLE IN MY DRESS AND CAUSED 1ST AND 2ND DEGREE BURNS ON MY UPPER INNER THIGHS DUE TO THE MALFUNCTION. THE AIRBAG HOWEVER WAS FULLY INFLATED 48 HOURS LATER WHEN SITTING IN A TOWING YARD.

THIS CAR HAS HAD MANY RANDOM COMPUTER PROBLEMS STARTING WITH TRANSMISSION LOCKING IN LOW GEAR UNTIL YOU STOP THE CAR AND RESTART. CAR SHUTS OFF DISPLAYING AUTOMATIC STOP BREAK GOT VERY HARD AND STEERING VERY HARD. MY DAUGHTER HAD AN ACCIDENT LAST WEEK 2/2/17 DUE TO VEHICLE LOSS OF POWER HARD BREAKING AND STEERING. CALLED MAZDA WITH NO RESPONSE.

NO ROCK HIT MY CAR.. THEN ALL OF A SUDDEN THERE WAS A LARGE CRACK ON MY WINDOW. THAT JUST KEPT GETTING BIGGER. WHEN I FIRST PURCHASED THE CAR I THOUGHT SOMETHING WAS WRONG (PURCHASED BRAND NEW), BUT WHEN THE DEFROSTER WAS IN, IT WAS AS IF THERE WAS A LINE IN THE WINDOW WHERE IT WOULDN'T WORK. NOW A YEAR LATER, I HAVE A CRACK THAT CANNOT BE FIXED AND THE WHOLE WINDOW HAS TO BE REPLACED.

ON NOV 27 16 THE FOLLOWING SAFETY ISSUE OCCURRED TO MY AUTO. WHILE DRIVING ABOUT 20-25 MPH IN SLOW TRAFFIC MY VEHICLE THREW ITSELF OUT OF GEAR, THE ENGINE RACED, AFTER A COUPLE OF SECONDS IT VIOLENTLY WENT BACK IN GEAR. PRIOR TO THIS HAPPENING THE TRANSMISSION HAD LOCKED UP TWICE AND THE AUTO COULD NOT BE MOVED. BY TURNING THE IGNITION ON AND OFF THAT LOCK-UP WAS FREED. DURING THIS SAME DRIVING PERIOD THE FOLLOWING MALFUNCTION LIGHTS ILLUMINATED INTERMITTENTLY; ENGINE LIGHT, LOW TIRE PRESSURE, AIR BAG, TRACTION CONTROL (REPEATEDLY). THE AUTOS ENGINE WAS MISSING INTERMITTENTLY RUNNING ROUGH. OPERATING CONDITIONS: AMBIENT TEMP: 78F, NO WIND, DRY ROADWAY, NO PRECIPITATION. I CONTACTED MANUFACTURERS MAZDA ASSIST, THEY REQUESTED TOWING, AUTO IS NOW AT THE DEALER IN (WALLACE) IN STUART, FLORIDA, I INFORMED MAZDA ASSIST THAT I CONSIDERED THE CAR UNSAFE TO DRIVE, AS I AM HANDICAPPED AND THE HOLIDAY TRAFFIC WAS TOTALLY JAMMED I WAS FORCE TO DRIVE SLOWLY HOME ON THE 20 MPH FLA TURNPIKE.. *TR

AUTOMATIC TRANSMISSION FAILURE OCCURRED AS FOLLOWS: TRANSMISSION DISENGAGED WHILE DRIVING 35 MPH IN CITY TRAFFIC (TAYLOR STREET, COLUMBIA SC). CAR LOST POWER AS IF THE TRANSMISSION WAS IN NEUTRAL. WARNING DISPLAYED ON DASH "ATS FAILURE." I POWERED OFF THE ENGINE AND RE-STARTED ENGINE AND DROVE APPROXIMATELY 500 FEET BEFORE TRANSMISSION FAILED AGAIN. WAS ABLE TO DRIVE TO THE MAZDA DEALERSHIP AFTER 4TH ATTEMPT. TECHNICIANS LABELED THE ISSUE AS A "FLUKE" AND THEY COULD FIND NO REASON FOR FAILURE, ALTHOUGH THEY DID VERIFY THE CODE P0780 WHICH STATED TO RE-PROGRAM THE TRANSMISSION. IF I HAD BEEN DRIVING ON THE INTERSTATE (WHICH I HAD BEEN EARLIER IN THE DAY), THE CONSEQUENCES COULD HAVE BEEN MUCH MORE SERIOUS.

AFTER MAKING A LEFT TURN I DEPRESSED THE BRAKES TO STOP FOR A RED TRAFFIC SIGNAL. THE BRAKE PEDAL WAS EXCESSIVELY HARD TO OPERATE AND FAILED TO STOP THE CAR. TO AVOID AN ACCIDENT, I HAD TO USE THE PARKING BREAK. AT THE SAME TIME THE ENGINE RPM INCREASED DRAMATICALLY. I SHIFTED THE TRANSMISSION TO NEUTRAL WHICH BROUGHT THE RPM TO NORMAL VELOCITY. AFTER THIS INCIDENT THE CAR PERFORMED NORMALLY. I HAVE EXPERIENCED THIS PROBLEM THREE TIMES,THE LAST TIME WAS ON APRIL 4,2016. I NOTICED THE FAILURE OCCURS AT SLOW SPEED,AROUND 15 TO 25 MILES/HOUR. I WENT TWICE TO BERGE MAZDA IN MESA,AZ. UNFORTUNATELY THEY WERE UNABLE TO DUPLICATE THE BREAK FAILURE DURING TEST. THIS PREDICAMENT IS STILL UNRESOLVED AND COULD BE THE CAUSE OF A DEADLY ACCIDENT. SOME HELP IN THIS MATTER WOULD BE APPRECIATED.

I WAS DRIVING TO WORK IN MY 2015 MADZA6 WHEN I NOTICED THE CAR IS SWERVING A BIT TO THE RIGHT. I THOUGHT MY CAR HAD A SMALL ALIGNMENT PROBLEM. SO I CONTINUE DRIVING AS I DID NOT SEE HERE ANY BEEPS AND THERE'S NO WARNING ON MY DASHBOARD. IT WAS ABOUT 3 TO 4 MILES LATER WHEN ALL OF THE SUDDEN, THE CAR WAS SWERVING A BIT TO THE LEFT AND RIGHT AND I CAN HEAR GROWLING SOUND WHICH SEEMS TO COME FROM THE TIRES. I WAS DRIVING AT ABOUT 45 MPH AT THAT TIME AND THERE WERE SOME SNOW AND ICE ON THE ROAD DUE TO THE 3 TO 4 INCHES OF SNOW OVERNIGHT. WITHOUT HESITATING, I DROVE TO A NEARBY PARKING LOT AND CHECKED MY CAR. YAP! I HAD A FLAT TIRE ON THE FRONT PASSENGER SIDE. IF THAT'S IS SO, WHY DIDN'T THE TIRE PRESSURE MONITORING SYSTEM (TPS) GAVE ME A BEEP AND LIGHTS UP ON THE DASHBOARD? ALSO, I REMEMBERED TAKING MY CAR TO THE SUBURBAN MADZA6 DEALER IN TROY MICHIGAN SOMETIME IN DECEMBER 2014 TO HAVE THE TPS FIXED DUE TO A MADZA RECALL. SO WHY ISN'T THE TPS ON MY CAR WORKING? MY ODOMETER SHOWS ONLY ABOUT 8065 MILES WHEN THIS HAPPENS. I CHANGED THE FLAT TIRE WITH MY SPARE AND TOOK THE FLAT TIRE TO DISCOUNT TIRE (248-3931900) IN AUBURN HILLS, MI AND UNFORTUNATELY, THEY TOLD ME MY TIRE IS BAD AS IT WAS DRIVEN FOR QUITE A DISTANCE WITH LOW TIRE PRESSURE. THE TIRE STILL HAS ABOUT 80 TO 90% THREAD ON IT. THE NEXT MORNING, I COMPLAINED TO MADZA USA (1-800-2225500) ABOUT THE TIRE PRESSURE MONITORING SYSTEM. I EXPLAINED TO JESSIE WHOM I SPOKE TO ABOUT WHAT HAPPENED. THE CASE NUMBER IS 1-1-91037814. HE CHECKED MY CAR RECORD AND ADMIT I DID HAVE THE TPS RECALL DONE. BUT HE SAID THERE IS A RECENT TPS RECALL BUT I WAS NOT NOTIFIED THROUGH MAIL OR PHONE. I TOLD JESSIE THAT MADZA SHOULD BE RESPONSIBLE FOR THE DEFECTIVE TPS AND SHOULD ALSO PAY FOR MY TIRE. INSTEAD HE ONLY GIVE ME A $100 COUPON TO BE USED FOR MADZA PRODUCT AND SERVICES. I HOPE TO RECORD THIS COMPLAINT FOR OTHER MADZA6 OWNERS.