2010 MAZDA MAZDA6 Complaints

LETTER FROM CONSUMER RE: FAIR AND EQUITABLE REIMBURSEMENT CUSTOMER TREATMENT ON 2010 MAZDA 6 RECALL REPAIR (DEFECT) NOT TOTALLY PAID FOR BY MAZDA WARRANTY DEPARTMENT. *AS *TR

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BROWN'S FAIRFAX MAZDA (10570 FAIRFAX BOULEVARD, FAIRFAX, VA 22030, (703) 385-8170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR SYSTEM ALARM GOES OFF WITHOUT NOTICE. IT WILL WORK FINE FOR DAYS THEN, THE ALARM WILL START TO GO OFF CONSTANTLY. WHILE DRIVING AT NIGHT, THE INTERIOR CAR LIGHTS COME ON LIKE A DOOR IS OPEN. NO INDICATOR ON CONTROL PANEL IF DOOR IS OPEN. THEN TURNS OFF LIGHTS INSIDE CAR. IT SCARES YOU AS YOU THINK A DOOR CAME OPEN

HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA. THIS IS EXTREMELY DANGEROUS AT NIGHT TO HAVE HAPPENING WAY TO OFTEN. AS FOR THE AIR BAG- IVE HAD MY MAZDA TO A MAZDA DEALERSHIP FOR THE RECALLS AND THE AIR BAG WAS KNE OF THEM. SINCE THEN, TWICE NOW, THE 'AIRBAG/FRONT SEAT BELT PRETENSIONER SYSTEM MALFUNCTION' LIGHT IS FLASHING WHILE DRIVING. I LOOKED IT UP, AND BY THE SOUNDS OF IT, MY AIRBAG IS MALFUNCTIONING?! ANOTHER DANGEROUS SITUATION ON THE MAZDA 6.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V717000 (AIR BAGS) AND 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED SENTRY WEST MAZDA AT 508-281-8171 (LOCATED AT 940 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD NOISE WAS HEARD AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS STATED THAT THE RECALL REPAIRS NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE).

MAZDA INCOMPLETE RECALL 28181; NHTSA RECALL 18V-631; I HAD MY VEHICLE INSPECTED AS REQUIRED AND WAS TOLD DUE TO RUST/CORROSION/PERFORATIONS THE FRONT CROSS MEMBER NEEDS TO BE REPLACED. INFORMED NO PARTS AVAILABLE AND MAZDA HAS GIVEN NO INFO ON WHEN PARTS MAY BE AVAILABLE; DEALERS HAVE NO INFO AT ALL ON TIMING FOR REPAIRS; CANNOT GET THRU TO MAZDA FOR MORE INFO AND MAZDA DOES NOT EVEN LIST THIS ON THEIR SITE AS A RECALL; THIS IS A DANGEROUS CONDITION AND AFRAID TO DRIVE THIS CAR

WHEN I ENTER CAR AND ATTACH SEAT BELT, AT SOME POINT DURING STARTING OUT OR IN THE PROCESS OF GOING DOWN THE ROAD, THE SEAT WILL START LEANING BACKWARDS DUE TO THE SEATBELT BEING HOOKED AROUND THE LEVER TO TILT THE SEAT BACK. MY FEET NO LONGER REACH THE GAS OR BREAK PEDAL WHEN THIS HAPPENS. I HAVE BEEN FORTUNATE ENOUGH THAT IT HAS NOT BEEN THE CAUSE OF AN ACCIDENT SO FAR. IT HAPPENS AT ANY TIME AFTER STARTING OUT OR ANYTIME DURING DRIVING OR IN MOTION. SEEMS TO BE HAPPENING MORE OFTEN THE LONGER I HAVE HAD IT.

RIGHT FRONT HEADLAMP REPEATEDLY GOES OUT AND IT'S NEITHER THE BULB NOR THE FUSE! SUBSEQUENTLY STUCK DRIVING HOME WITH HIGH BEAMS (TO SEE WELL ENOUGH TO NAVIGATE SAFELY) BUT FEARFUL THE GLARE CREATES A SAFETY ISSUE FOR OPPOSING TRAFFIC - A TWOFER! NOTE; BANGING ON THE SIDE OF HEADLAMP ASSEMBLY WITH CLOSED FIST 'SOMETIMES' HAS IT COME BACK TO LIFE. LOOKED ONLINE AND - SURPRISE, SURPRISE - THERE ARE LOTS OF COMPLAINTS ABOUT THIS SAME THING! SADLY, I'M AFRAID SOMEONE'S GOING TO GET KILLED AND I JUST HOPE NOT TO BE INVOLVED. PLEASE READ WHAT OTHERS SAY ABOUT THIS HERE; HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/MAZDA6/HEADLIGHTS-PROBLEMS.PHP . . . AND MANY MORE COMPLAINTS ON YOUTUBE

MY MAZDA WAS RECALLED DUE TO AIR BAG INFLATOR THAT COULD EXPLODE RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER VEHICLE OCCUPANTS. WHEN I CALLED MY MAZDA DEALER TO GET IT IN TO BE FIXED I WAS TOLD THE PARTS ARE ON BACK ORDER AT MAZDA AND THEY COULD NOT GIVE ME AN ETA ON WHEN THEY WOULD GET PARTS IN. HOW CAN MAZDA ALLOW IT'S CUSTOMERS TO CONTINUE DRIVING THEIR CAR WITH NO RECOURSE TO GIVE US A RENTAL CAR IN THE MEANTIME IF THEY CAN'T FIX AN ISSUE THAT I WOULD CONSIDER EXTREMELY SERIOUS AND NEEDING TO BE FIXED IMMEDIATELY? MY WIFE IS PREGNANT AND WE HAVE A TODDLER WHO RIDES IN A CARSEAT IN THE BACKSEAT AND WE NOW FEEL UNSAFE TO DRIVE OUR CAR. I WOULD EXPECT THIS MATTER TO BE TAKEN MUCH MORE SERIOUSLY THAN IT IS. I'M VERY DISAPPOINTED IN MAZDA AND THE WAY THIS RECALL IS BEING HANDLED.

WHILE APPLYING THE BRAKES AT APPROXIMATELY 30MPH, THERE WAS SHARP JOLT, AND THE STEERING WHEEL JERKED ALL THE WAY TO THE RIGHT. THE LOW-TRACTION INDICATOR LIGHT CAME ON AND THE CAR WAS NOT ABLE TO BE SAFELY STEERED. UPON VISUAL INSPECTION, THE FRONT RIGHT TIRE WAS TURNED OUTWARD, WHILE THE FRONT LEFT REMAINED STRAIGHT. A MECHANIC CONFIRMED THAT THE ISSUE WAS CAUSED BY A FULLY CORRODED SUB-FRAME WHICH HAD CRACKED IN HALF.