2014 MAZDA MAZDA6 Complaints

TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE PULLING INTO THE PARKING SPOT AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A TREE AND THE ENGINE CONTINUED TO REV AS IF ATTEMPTING TO CONTINUE ACCELERATING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE UPPER BODY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS ABLE TO FEEL THE VEHICLE ATTEMPTING TO ACCELERATE ON ITS OWN. THE VEHICLE WAS TAKEN TO THE SEA COAST MAZDA DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/07/17*LJ

MY AUTOMATIC 2014 MAZDA 6 TOURING DOWN-SHIFTS THE TRANSMISSION WHEN THE "HANGUP" OR "ANSWER" BUTTON ON THE STEERING WHEEL IS PRESSED WHILE THE CAR IS IN MOTION. THIS ISSUE WAS RECOGNIZED BY ME ON SATURDAY MAY 20, 2017. I WAS CONNECTED TO BLUETOOTH SPEAKING WITH MY WIFE WHILE DRIVING HOME FROM WORK TRAVELING APPROXIMATELY 65MPH ON THE FREEWAY. WHEN I ATTEMPTED TO PRESS THE "HANGUP" BUTTON ON MY STEERING WHEEL, MY VEHICLE DOWNSHIFTED GEARS CAUSING MY CAR TO REV UP TO 5,000-6,000 RPM. WITHOUT FIRST REALIZING THE CAUSE AND IN AN ABSOLUTE PANIC, I ATTEMPTED TO PUT MY CAR INTO NEUTRAL AND THEN BACK INTO DRIVE IN ORDER FOR THE TRANSMISSION TO CATCH THE CORRECT GEAR; ALL WHILE DRIVING 65MPH ON THE FREEWAY. THIS MANEUVER ALLOWED THE VEHICLE TO CORRECT ITSELF TO THE APPROPRIATE RPM. I LATER LEARNED THAT MULTIPLE PRESSES OF EITHER THE "HANGUP" OR "ANSWER" BUTTON WILL DOWNSHIFT THE VEHICLE FURTHER REGARDLESS OF THE SPEED THE VEHICLE IS TRAVELING, THEREFORE INCREASING THE RISK OF SURPASSING SAFE RPMS WHILE DRIVING. I WAS ABLE TO REPRODUCE THIS EFFECT EVERY TIME THEREAFTER. I BROUGHT MY CAR TO THE DEALERSHIP ON TUESDAY MAY 23, 2017 AND THEY CLAIMED TO "NEVER HEARD OF THAT BEFORE". THE DEALER CLAIMS TO HAVE IDENTIFIED THE ISSUE AND SUGGESTS "REPLACING THE SPIRAL CABLE BEHIND THE STEERING WHEEL." FOR REFERENCE, MY VEHICLE DOES NOT HAVE PADDLE SHIFTERS. I AM VERY VERY CONCERNED ABOUT PUSHING OTHER BUTTONS IN MY VEHICLE IN FEAR THAT SOMETHING ELSE MAY CAUSE ME TO LOSE CONTROL AND CRASH MY VEHICLE - INJURING MYSELF OR OTHERS.

AFTER HAVING THE DEALER TIGHTEN THE EMERGENCY BRAKE CABLE THE E-BRAKE STOPPED WORKING AGAIN SO I TIGHTENED THE CABLE AGAIN AND THAT DIDN'T WORK. EVIDENTLY THERE THOUSANDS OF 2014 MAZDA6S' WITH THIS POOR DESIGN. THERE IS A FLAW IN THE DESIGN OF THE REAR E-BRAKE MECHANISM. SHAME ON YOU MAZDA FOR LETTING SOMETHING AS SIMPLE AS THIS GET PAST YOUR "ENGINEERS".

I HAD MY CAR PARKED ON A HILL, IT IS A MANUAL AND I LEFT IT RUNNING & HAD THE GEAR IN A NEUTRAL POSITION WITH THE EMERGENCY BREAK ON. I WAS FEEDING MY NEIGHBORS PIGS WHEN I NOTICED MY CAR STARTING TO ROLL BACKWARDS SO I JUMPED IN THE DRIVERS SIDE OF THE CAR WHILE IT WAS ROLLING BACKWARDS TO STOP THE CAR WITH MY FOOT BREAK. THE EMERGENCY BRAKE COMPLETELY FAILED THANK GOD I TOLD MY SEVEN YEAR OLD SON TO GET OF THE CAR WHILE I WAS HELPING WITH THE ANIMALS! NOW MAZDA IS TELLING ME I AM OUT OF WARRANTY & I WILL HAVE TO PAY TO REPLACE BOTH OF MY REAR CALIPERS AS THEY ARE STUCK & REPLACE THE REAR ROTORS & BRAKE PADS!!! NOT ACCEPTABLE! IVE TAKEN MY CAR TO POWER MAZDA IN SALEM FOR ALL OIL CHANGES AND MAINTENANCE AND THIS IS THE FIRST TIME THEY HAVE EVER TOLD ME THAT THERE IS A PROBLEM WITH MY BRAKING SYSTEM!!

TAKATA RECALL: I WAS HIT FROM BEHIND VERY HARD AND THEN HIT FROM SIDE BY ANOTHER CAR AND KNOCKED OFF FREEWAY ON TO A FENCE. THE SIDE AIRBAGS DIDN'T INFLATE AND INSTEAD JUST SLAPPED MY BODY LEAVING RED MARKS ON MY ARM. I WAS THROWN INTO SIDE OF CAR & STEERING WHEEL SEVERAL TIMES AND UNABLE TO WORK FOR TWO MONTHS. SEVERE CONCUSSION WITH MEMORY LOSS. I WAS DRIVING NORTH ON MOPAC EXPRESSWAY IN AUSTIN, TEXAS AT 58MPH. THE PERSON WHO HIT ME SAID HE WAS CHANGING LANES & DID NOT SEE ME. CAR WAS TOTALED. *TR

MY 2014 MAZDA 6 HAS 68000 MILES. WITHIN THE LAST FEW WEEKS WHILE DRIVING GOING 55 AROUND CORNERS, HAS HAD A "POWER STEERING MALFUNCTION" LIGHT POP UP AND THE STEERING TOTALLY LOCKS UP FOR A FEW SECONDS CAUSING ME TO NEARLY HIT MULTIPLE CARS. I BELIEVE MY ISSUE HAS TO DO WITH SOMETHING ELECTRICAL THAT I HAD CHECKED ON MY CAR AT 34000 MILES RIGHT BEFORE THE WARRANTY WAS UP. MY CAR HAS A RADAR THAT PERFORMS FOR RADAR CRUISE CONTROL AND SMART CITY BRAKING, I GOT MANY MESSAGES SAYING THAT THE RADAR ISN'T WORKING AND THAT IT NEEDS INSPECTIONS. I BROUGHT IT IN AT 34000 MILES AND THEY RESET SOMETHING SO THE CAR WOULDN'T SHOW THE MESSAGE AND TOLD ME IT WAS FIXED, I THEN STARTED DOING THIS AFTER THE WARRANTY ENDED AND I FIGURED IT WASN'T A SAFETY ISSUE SO I DIDN'T FIGHT IT. NOW I BELIEVE THAT THE SAME ISSUE THAT CAUSES THIS LIGHT TO COME ON IS WHAT IS CAUSING THE STEERING TO LOCK UP BECAUSE AS THE STEERING LOCKS UP THE RADAR INSPECTION LIGHT ALSO TURNS ON. SO NOW THAT THEY DIDN'T FIX IT WHEN I BROUGHT IT IN THE FIRST PLACE, I AM HAVING SAFETY ISSUES AND THEY WON'T DO ANYTHING ABOUT IT EVEN THOUGH I TRIED TO GET IT FIXED EARLIER ON. NOW THEY ARE GOING TO CHARGE ME $170 JUST TO DIAGNOSE THE PROBLEM, THEN THE PRICE IT COST FOR LABOR AND PARTS TO FIX IT WHEN I GO IN, THIS IS RIDICULOUS BECAUSE I TRIED TO FIX IT UNDER WARRANTY AND THEY DID NOTHING. NOW I'M A HAZARD TO ME AND MANY OTHERS ON THE ROAD BECAUSE MY STEERING IS LOCKING UP ON A 3 YEAR OLD CAR WITH ONLY 68000 MILES. THAT SHOULD NOT HAPPEN. *TR

I WAS AT A STOPLIGHT WITH MY FOOT ON THE BRAKE WHEN THE ENGINE STARTED TO REV UP, THEN I HEARD A THUD AND THE CAR LURCHED FORWARD AND IT FELT LIKE I WAS HIT FROM BEHIND. I PULLED OVER TO CHECK FOR DAMAGE BUT NOTHING. THIS IS A SAFETY ISSUE AND THERE SHOULD BE A RECALL AS I SEE ON THE WEB OTHERS ARE HAVING THE SAME EXPERIENCE. THE CAR IS GOING TO THE MAZDA DEALER ASAP TO SEE IF THEY CAN CORRECT THE PROBLEM.

WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON, MY CAR ATOMATICALLY SLAMMED ON THE BRAKES AND SLOWED DOWN RAPIDLY. A SHORT TIME LATER, THE FORWARD OBSTRUCTION WARNING INDICATOR CAME ON AND SAID AN INSPECTION WAS NEEDED. MAZDA DEALERSHIP SAID "NEVER HEARD OF THAT" DESPITE SIMILAR PUBLIC COMMENTS ON USER FORUMS. DEALER WILL NOT COVER FULL COST OF THE REPAIR BECUASE CARE IT OUT OF WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD NOT FALL UNDER NORMAL WARRANTY CONSIDERATIONS.

BLIND SPOT MONITOR (BSM), STOPPED WORKING. DEALER COULD NOT SUBMIT A WARRANTY CLAIM TO MAZDA, CLAIMING SCRATCHES ON REAR BUMPER/FASCIA INDICATED A COLLISION. THESE WERE COSMETIC SCRATCHES. THEY WERE THERE FOR MANY MONTHS BEFORE BSM STOPPED WORKING. PHOTOS AND NOTES SENT TO MAZDAUSA, FILE 1-271657193. MAZDA ALSO WOULD NOT HONOR THE WARRANTY, SAYING THESE SCRATCHES COULD CAUSE THE BSM TO FAIL, AND TO FILE AN INSURANCE CLAIM. SCRATCHES ARE ALMOST UNNOTICEABLE UNLESS LOOKED FOR. THIS COULD HAVE BEEN A PARKING LOT DING, A SHOPPING CART, BASKETBALL, ETC. HARD TO BELIEVE THIS BSM SYSTEM, PLACED IN THE BUMPER AREA OF A CAR COULD BE SO FRAGILE. BSM STOPPED WORKING WHILE ON A 25 MILE DRIVE. IT STOPPED WORKING ABOUT 10 MINUTES AFTER THE DRIVE STARTED, NOT IMMEDIATELY WHEN STARTING THE CAR. IT HASN'T WORKED SINCE. DOING A GOOGLE SEARCH, I FOUND SEVERAL OTHER COMPLAINTS SIMILAR TO THIS.

UPON TURNING ON MY CAR (FLAT SURFACE, MIDDLE OF THE DAY, ALREADY DRIVEN THAT MORNING), I RECEIVED AN AT FAILURE NOTICE, MASTER WARNING LIGHT, SCBS FAILURE NOTICE, AND A CHECK ENGINE LIGHT. THE CAR HAD BEEN SEEN 5 DAYS PRIOR FOR A ROUTINE OIL CHANGE AND INSPECTION. ALL MARKS WERE NOTED AS "GREEN." THE ENGINE SOUNDED FINE, THE SHIFTING OF THE TRANSMISSION SMOOTH, AND NO ISSUES WERE SEEN/FELT/HEARD/NOTICED AS OF YET. THE DEALER REFUSED TO RUN A DIAGNOSTICS TEST AS IT IS A SATURDAY.