2002 MAZDA MPV Complaints
View complaints related to 2002 MAZDA MPV. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2002 MAZDA MPV. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 MAZDA MPV- BRUNSWICK, ME
OIL BURNING SMELL WAS FILLING THE CABIN OF THE VAN WHENEVER IT WAS RUNNING. BROUGHT THE VAN IN TO HAVE THEM FIND OUT WHAT WAS HAPPENING, THEY PUT DYE IN THE OIL TO TRACK AN OIL LEAK WHICH WAS LEAKING ON THE EXHAUST DIRECTLY BEHIND THE ENGINE. RETURNED A WEEK LATER TO FIND OUT THEY BELIEVED IT WAS THE TIMING COVER AND ORDERED PARTS TO REPLACE THE GASKET. RETURNED A WEEK LATER AND LEFT VAN TO BE REPAIRED. TWO DAYS LATER WE PICKED THE VAN UP AND DROVE HOME. THE NEXT DAY THE SMELL WAS BACK. CALLED THE DEALERSHIP BACK AND HAD TO SCHEDULE ANOTHER APOINTMENT (A WEEK LATER) WHICH THEY SAID THEY COULD NOT FIND ANY LEAK. THERE IS FLUID (POSSIBLY TRANSMISSION FLUID ) LEAKING ON THE OTHER SIDE OF THE ENGINE. I HAVE ANOTHER APOINTMENT SCHEDULED TO RETURN FOR OTHER ISSUES SUCH AS THE DASH LIGHTS FLICKERING ON AND OFF WHEN VEHICLE IS COLD, AND A THUMPING NOISE IN THE FRONT OF VEHICLE. THIS VAN ONLY HAS 14000 MILES ON IT AND I DO NOT NEED IT TO CATCH ON FIRE...
Source: NHTSA WEB SITE -
2002 MAZDA MPV- SUDBURY, MA
WHEN SHIFTING THE INDICATOR WILL INTERMITTANTLY NOT SHOW WHAT GEAR VEHICLE IS IN. OVERDRIVE LIGHT WILL BEGIN TO BLINK. VEHICLE HAS BEEN AT DEALER FOR A TOTAL OF 9 DAYS FOR TESTING. PROBLEM IS NOT REMEDIED. NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MAZDA MPV- HONOLULU, HI
DRIVING VAN ON MAJOR HWY (H-2 FREEWAY) AT 50MPH, SUDDENLY A DECREASE IN POWER AND ENGINE DIED . PRIOR TO THE ENGINE INCIDENT, NOTICED MY DASHBOARD GOT FAIRLY HOT AND RADIATED HEAT IN THE INTERIOR AREA.*AK
Source: NHTSA WEB SITE -
2002 MAZDA MPV- LOVELAND, OH
WE HAVE HAD A TERRIBLE "ROTTEN EGG" SMELL COMING FROM OUR EXHAUST SINCE WE HAVE PURCHASED THE VEHICLE. WE WERE TOLD BY THE DEALER THAT THE VAN WOULD BE REPLACED WITHOUT ANY INCONVENIENCE TO US. THE DEALER LATER WITHDREW THAT OFFER BECAUSE MAZDA CORPORATION FELT THIS WAS AN ISOLATED INCIDENT. WE WERE ALSO INFORMED BY THE DEALER TO TRY 3 TAN FULLS OF THE SAME GASOLINE AND THE SMELL WOULD GO AWAY. THEY TOLD US IF THIS DID NOT WORK TO GO TO OTHER GAS STATIONS AND START THIS PROCESS ALL OVER AGAIN UNTIL WE FOUND A BRAND THAT WOULD WORK. WE HAVE TRIED THIS AND HAVE NO IMPROVEMENT IN THE SMELL. WE WERE ALSO TOLD BY THE DEALER THAT FORD MOTOR COMPANY (WHO MAKES THE ENGINE) ISSUED A STATEMENT TO MAZDA SERVICE CENTERS THAT THIS SMELL WILL GO AWAY BETWEEN 8,000 TO 12,000 MILES. I ASKED THE DEALER, MAZDA CORP., AND FORD MOTOR CO. FOR A WRITTEN COPY OF THIS STATEMENT, AND NO ONE COULD PROVIDE ONE FOR ME. HAVE YOU HAD OTHER COMPLAINTS ABOUT THIS DEFECT? I DO NOT BELIEVE IT IS REASONABLE TO EXPECT A CUSTOMER TO PUT UP WITH THIS SMELL FOR UP TO 12,000 MILES. IT IS VERY EMBARRASING WHEN PEOPLE PULL UP NEXT TO YOU IN TRAFFIC AND HOLD THEIR NOSE BECAUSE OF THE TERRIBLE SMELL FROM OUR EXHAUST (THIS HAS ACTUALLY HAPPENED.) HAVE THEIR BEEN ANY RECALLS ISSUED TO CORRECT THIS DEFECT? THANK YOU.*AK
Source: NHTSA WEB SITE -
2002 MAZDA MPV- KENILWORTH, IL
WHILE EXITING THE VEHICLE, CONSUMER'S STAINLESS STEEL WRISTWATCH TOUCHED THE THREE PRONGS THAT PROTRUDED FROM THE DOOR OPENING AT THE POINT WHERE THE AUTOMATIC SIDE DOORS CLOSE. CONSUMER WAS ELECTROCUTED AND LATER REALIZED HER WRIST HAD BURNED. CONSUMER IS CONCERNED THAT A SMALL CHILD WITH METAL IN THEIR HAND OR AN AGED PERSON WITH A HEART CONDITION MIGHT FIND THEMSELVES INJURED IN THE SAME WAY. DEALERSHIP WAS NOTIFIED OF INCIDENT. *TT
Source: CONSUMER LETTER -
-
2002 MAZDA MPV- HOWELL, NJ
FRESH AIR VENTILATION WOULD ALLOW HOT AIR TO COME INTO VEHICLE WHEN OPENED. DEALER CONTACTED. *AK THE CONSUMER STATES THAT THERE IS WARM AIR COMING FROM EVERY VENT OF THE VEHICLE, IMMEDIATELY AFTER THE ENGINE WARMED UP AND AIR GETS HOT AS THE ENGINE APPROACHING NORMAL OPERATING TEMPERATURE. THE RECIRCULATING AIR AND FRESH AIR VENT CONTROL HAVE NO CONTROL. THE CONSUMER FEELS THAT THERE IS A DESIGN PROBLEM. *SCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MAZDA MPV- FALLS CHURCH, VA
WHILE COMING TO A RED LIGHT AND APPLYING BRAKES VEHICLES ENGINE DIED. CAUSE UNKNOWN. *AK CONSUMER CLAIMS THIS IS A FACTORY DEFECT. MAZDA OFFERED CONSUMER AN EXTENDED WARRANTY. *JG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE