2002 MAZDA MPV Complaints

TL* THE CONTACT OWNS A 2002 MAZDA MPB. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE GEAR SELECTOR LEVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 96,000.

TL*THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING ON AND OFF FOR THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 136,000.

I AM THE OWNER OF A 2002 MAZDA MPV WITH APPROXIMATELY 36,000 MILES . ON THE EVENING OF FEBRUARY 16, 2011 WHILE DRIVING HOME WITH MY DAUGHTER IN THE CAR THE RIGHT FOG LIGHT STARTED A FIRE IN THE BUMPER. THERE WAS A RECALL ISSUED FOR THIS MANY YEARS AGO FOR THIS EXACT PROBLEM. AT THE TIME OF THE RECALL, I DID BRING MY CAR IN AND SUPPOSEDLY THE PROBLEM WAS CORRECTED. HOWEVER, GIVEN WHAT HAS OCCURRED LAST NIGHT I STRONGLY BELIEVE THAT THE PROBLEM WAS NOT CORRECTED, DESPITE WHAT THE RECORDS WITH MAZDA SAY. I FEEL THERE WAS SIGNIFICANT NEGLIGENCE IN THE ATTEMPT TO REPAIR THIS UNDER THE RECALL AS THE EXACT PROBLEM THE RECALL WAS SAID TO FIX HAS ACTUALLY OCCURRED. I HAVE CONTACTED FRANK AT MAZDA 800-222-5500 EXTENSION 1154 AND HE IS REFUSING TO HELP ME WITH THIS MATTER. I HAVE ALSO CONTACTED A LOCAL DEALERSHIP, AND THEY ALSO REFUSE TO HELP ME WITH THIS MATTER. THIS IS A HUGE SAFETY ISSUE THAT WAS NOT CORRECTED PROPERLY AND HAS CAUSED DAMAGE TO MY CAR AND THERE IS STILL POTENTIAL FOR ADDITIONAL HARM AS THE OTHER FOG LIGHT MAY STILL BE AT RISK. I AM REACHING OUT TO YOU FOR HELP IN CORRECTING THIS MATTER BY HAVING MAZDA TAKE FULL RESPONSIBILITY. I HAVE DONE RESEARCH ON LINE AND FOUND ANOTHER SUCH OCCURRENCE THAT HAPPENED TO DRIVER ON 9/16/2010. *TR

I WAS DRIVING MY 2002 MAZDA MPV MINIVAN WITH 91,000 MILES ON IT ON THE FREEWAY AND WHEN I TRIED TO ACCELERATE, IT WOULD NOT SHIFT INTO HIGHER GEAR. IT SEEMED TO GO INTO NEUTRAL AND I BEGAN LOOSING SPEED. I HAVE DONE ALL MAINTENANCE AS WAS SUGGESTED IN THE HANDBOOK BY MAZDA. IN FACT, MAZDA HAS DONE ALL OF THE MAINTENANCE. THIS WAS INCREDIBLY DANGEROUS AS THERE WERE NO WARNING SIGNS. I WAS TOLD BY MAZDA THAT IT NEEDED A NEW TRANSMISSION AND MAZDA REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. *TR

TL*THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 5 MPH A PEDESTRIAN ADVISED THE CONTACT THAT THE LEFT FRONT BUMPER WAS ON FIRE. THE CONTACT PULLED OVER AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THEN TO THE INSURANCE COMPANY. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THEY WOULD NOT ADDRESS THE PROBLEM. THE DEALER ALSO STATED THAT THEY ALREADY PERFORMED THE FOLLOWING RECALL ON THE VEHICLE ; NHTSA CAMPAIGN ID NUMBER: 03V206000 COMPONENT: EXTERIOR LIGHTING:FOG LIGHTS . THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 110000. UPDATED 12/29/10 *BF UPDATED 01/03/11

I OWN A 2002 MAZDA MPV. IT HAS ABOUT 94,000 MILES ON IT. RECENTLY WHILE DRIVING THE CAR, I WAS TRYING TO INCREASE SPEED BUT THE CAR WOULD NOT GO FASTER, INSTEAD THE CAR BEGAN TO REDLINE AND DECREASE IN SPEED. WHEN I APPLIED PRESSURE TO THE GAS PEDAL THE CAR WAS RUNNING BUT DID NOT MOVE. I HAD TO PULL OVER ON THE SHOULDER OF THE HIGHWAY, LUCKILY I WAS IN THE SLOW LANE OTHERWISE I MAY HAVE CAUSED A SEVERE ACCIDENT. THERE WAS NO INDICATION THE CAR HAD ANY PROBLEMS, NO WARNING LIGHT OR SYSTEM FAILURE LIGHT AT ALL. THE CAR WAS TOWED TO A LOCAL SHOP AND I WAS TOLD THE TRANSMISSION WAS SHOT. COST TO REPAIR $2,600. AFTER RESEARCHING THIS PROBLEM I FOUND THAT THERE SEEMS TO HAVE BEEN A RECALL MAZDA OF JAPAN FOR 81,000 VEHICLES. ALSO IT IS THE NUMBER ONE PROBLEM CITED FOR MAZDA MPV VANS SOME WITH FAR LESS MILEAGE THAN MINE. I AM VERY UPSET ABOUT THIS INCIDENT AS I WAS TRAVELING WITH MY TWO YOUNG CHILDREN IN THE CAR AT THE TIME AND WAS FEARFUL FOR THEIR SAFETY. *TR

WE HAVE A 2002 MAZDA MPV (FIRST OWNERS) WITH 104K; FOLLOWED ALL MANUFACTURERS RECOMMENDATIONS FOR MAINTENANCE. DIED ON THE WAY TO WORK THIS MORNING, HAD TO BE TOWED TO SHOP. THEY WANT 6000$ TO REPLACE TRANSMISSION (WITH A REBUILT ONE). I'M SHOPPING AROUND. THE CAR ISN'T WORTH 1/2 THAT FOR TRADE-IN. WE HAVE HAD THE TRANS MODULE REPLACED ABOUT 3 YEARS AGO. *TR

COMPLETE TRANSMISSION FAILURE AT 67,000 MILES IN OUR 2002 MAZDA MPV2. ALL ROUTINE MAINTENANCE HAD BEEN PERFORMED. I WAS DRIVING ON THE HIGHWAY (THANKFULLY CLOSE TO HOME) AT THE START OF RUSH HOUR AND WAS UNABLE TO MAINTAIN 40MPH - THE CAR WOULD NOT SHIFT DOWN, THE REVS INCREASED, BUT I HAD NO ACCELERATION. I WAS ABLE TO GET MOST OF THE WAY HOME BEFORE THE TRANSMISSION STARTED AUDIBLY WHINING AND CAME TO A COMPLETE STOP. MY 10 YEAR OLD AND I PUSHED IT INTO THE SIDE OF THE ROAD. WE HAD THE CAR TOWED TO THE LOCAL TRANSMISSION SHOP WHO SAID WE WOULD NEED THE TRANSMISSION REPLACED. MAZDA WOULD NOT CONSIDER ANY OUT-OF-WARRANTY HELP UNLESS WE HAD THE VEHICLE TOWED TO A MAZDA DEALERSHIP (AT A COST OF $100 FOR US) AND DIAGNOSED THERE (ANOTHER $100). HAVING DONE THIS, THEY SAID NO HELP WOULD BE MADE AVAILABLE. THEY SAID THIS WAS AT THE DISCRETION OF THE AREA SERVICE MANAGER, BUT REFUSED TO GIVE HIS CONTACT DETAILS SO WE COULD NOT DISCUSS THIS WITH HIM. WE HAVE RESEARCHED THIS PROBLEM ON THIS WEBSITE, LOOKING AT PROBLEMS LISTED UNDER AUTOMATIC TRANSMISSION. THE NUMBERS OF COMPLETE TRANSMISSION FAILURES NEEDING REPLACEMENT ARE AS FOLLOWS FOR THE SPECIFIC YEARS: 2000 = 1 PROBABLE FAILURE; 2001 = 1 PROBABLE FAILURE; 2002 = 40 COMPLETE FAILURES; 2003 = 1 FAILURE; 2004 = 2 FAILURES; 2005 = 0 FAILURES; 2006 = 0 FAILURES. IT SEEMS CLEAR TO US THAT THERE IS A PROBLEM WITH THE 2002 MAZDA MPV TRANSMISSION. PEOPLE SHOULD REALIZE THAT MAZDA ARE NOT STANDING BEHIND THEIR PRODUCT WHEN THERE IS AN OBVIOUS PROBLEM LIKE THIS. WHAT WILL IT TAKE TO GET MAZDA TO ACCEPT SOME RESPONSIBILITY? IT LOOKS LIKE THIS WILL COST NEARLY $4000 TO FIX. I DON'T THINK WE'LL BE BUYING ANOTHER MAZDA ..EVER. *TR

2002 MAZDA MPV WITH 39,000 MILES. TRANSMISSION TOTALLY FAILED ON US55 HALFWAY BETWEEN BLOOMINGTON, IL AND CHICAGO. HAD TO HAVE CAR TOWED BACK TO CHICAGO. TRANSMISSION HAS TO BE REPLACED. THIS IS MY SECOND ONE. WHEN I BOUGHT CAR IN 2002 TRANSMISSION FAILED IN 1ST WEEK OF OWNERSHIP AND HAD TO BE REPLACED. *TR

MY WIFE WAS DRIVING MAZDA MPV VAN WHICH IS 2002 MODEL. SHE WAS DRIVING AT ABOUT 20-25 MPH AND TRIED TO APPLY THE BRAKES WHEN SHE SAW ANOTHER CAR APPROACHING THE ROAD; THE BRAKES DID NOT ENGAGE AND SHE STARTED HEARING SOME HEAVY SOUND COMING FROM ENGINE. THE VAN CONTINUED TO ACCELERATE AND SHE HAD TO TAKE WIDE TURN TO GO RIGHT ON ANOTHER ROAD. MY WIFE TRIED TO APPLY BRAKES SEVERAL TIMES BUT VAN WAS STILL ACCELERATING AND REACHED ABOUT 35-40 MPH OR HIGHER. SHE HAD TO CRASH THE VAN IN THE TREES WHICH WERE THERE IN THE MIDDLE DIVIDER SECTION OF THE ROAD. TWO TO THREE TREES GOT BROKEN BEFORE THE VAN GOT STUCK IN ONE OF THE TREES AND THEN STOPPED. DURING THIS CRASH, FRONT TIRES GOT BURST, FRONT OF THE VAN GOT TOTAL DAMAGE, MIDDLE SECTION OF THE VAN ALSO GOT DAMAGED AND MY WIFE GOT NECK AND BACK INJURIES. THE VAN IS CURRENTLY LOCATED IN THE LIBERTY MUTUAL INSURANCE COMPANY WAREHOUSE IN SACRAMENTO. *TR